Review of Vietnam Airlines flight Hanoi Ho Chi Minh City in Premium Eco

Airline Vietnam Airlines
Flight VN255
Class Premium Eco
Seat 14A
Aircraft Boeing 787-9
Flight time 1:40
Take-off 16 Aug 15, 17:30
Arrival at 16 Aug 15, 19:10
VN   #86 out of 112 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 112 reviews
Travip
By 7130
Published on 3rd September 2015
NOTICE: I TRAVELLED WITH ECONOMY CLASS TICKET BUT STAYED IN DELUXE ECONOMY CABIN (Sorry if this makes confusion)

***VIDEO REPORT IS BELOW

Vietnam Airlines has received 3 new Boeing 787-9 Dreamliner. I had chances to fly 2 of them. The first time was from Ho Chi Minh City (SGN) to Hanoi (HAN) in business class (which I will report later). The second time was from HAN to SGN in economy class (but I was sitting in deluxe economy cabin). I will explain this issue later.

I decided to experience the new aircraft and seating of this Boeing 787-9 even before it was delivered to Vietnam Airlines. I bought an economy ticket from HAN to SGN. Generally, Vietnam Airlines’ Boeing 787-9 Dreamliner has 3 cabin: business class, deluxe (premium) economy class and economy class.

Vietnam Airlines offers deluxe economy service for European routes only. For domestic routes, deluxe economy cabin is for economy class passengers. Usually, Platinum, Gold, Titanium members of Lotusmiles frequent flyer program and VIP passenger will be upgraded to sit in this cabin (for domestic routes). As I’m a Gold member, I was upgraded to deluxe economy cabin. Therefore, I had a chance to experience the new deluxe economy seat which was very comfortable. Details about these deluxe seats are below.

photo boeing787-deluxe-08photo boeing787-deluxe-28

The check-in procedure was quick with Sky Priority counter as I’m Gold member. After that, I went to flagship Lotusmiles of Vietnam Airlines. The lounge at HAN is not too big and crowded sometimes. The food is so so and not impressive compares to other lounges in Vietnam. The wifi was OK, not too fast, not too slow, enough to surf. While lounges at SGN or DAD (Da Nang) serve fresh noodle, HAN still serves instant noodle. But it was fine. At least they have plenty of fresh fruits.



The fight was delayed a little bit. Unfortunately, I boarded the plane by bus since it didn’t dock the aerobridge. But fortunately, I had an opportunity to take a closer look at this new plane. It was impressive.



The deluxe economy seats are arranged in 2-3-2 configuration (in economy class the seat configuration is 3-3-3). The deluxe seat is 18-inch wide and its pitch is 42 inches with 7 inch reclining. Each seat comes with foot rest and leg rest as well as personal touch screen monitor. Power and USB charging are attached also.

My feeling when seating in this seat was very comfortable. It’s almost the same with regional business class seat on Vietnam Airlines’ Airbus A321. So much comfortable.



The windows are impressive also. There’s no window shade. There’s just a button under each window so you can change the color of the window. (Please watch the video. I forgot to take photos of that window)

photo boeing787-deluxe-17photo boeing787-deluxe-18

The inflight service started not long after take-off. For this 1:40 hrs domestic flight, dinner was served. The meal tray came with hot meal (I chose rice with beef), fruit cuts, soft drink and tea/coffee.

photo boeing787-deluxe-23photo boeing787-deluxe-24

After the meal, the cabin was dimmed. The colorful ceiling was impressive also. The toiler is equipped with flushing censor, which was impressive too.



Generally, I love this new aircraft and its deluxe economy seats. In next report, I will write more about the business class seats so you can compare with my previous experience on Vietnam Airlines’ Airbus A350 business class.

Thanks for reading. Below is the flight report video.

See more

Verdict

Vietnam Airlines

8.3/10
Cabin10.0
Cabin crew8.0
Entertainment7.0
Meal/catering8.0

Vietnam Airlines Business Lounge

6.2/10
Comfort6.0
Meal/catering6.0
Entertainment7.0
Services6.0

Hanoi - HAN

7.5/10
Efficiency8.0
Access8.0
Services7.0
Cleanliness7.0

Ho Chi Minh City - SGN

8.8/10
Efficiency8.0
Access9.0
Services9.0
Cleanliness9.0

Conclusion

Vietnam Airlines
Boeing 787-9 Dreamliner, reg. VN-A862
Deluxe Economy cabin
Economy service

Informations on the route Hanoi (HAN) Ho Chi Minh City (SGN)

The contributors of Flight-Report published 5 reviews of 1 airlines on the route Hanoi (HAN) → Ho Chi Minh City (SGN).


Useful

The airline that is scoring the best average grade isVietnam Airlines avec 7.4/10.

The average flight time is 2 hours and 22 minutes.

 

6 Comments

  • Comment 145489 by
    KévinDC TEAM 3971 Comments

    Great report as always! Thanks for this first glimpse of the new VN Premium Economy class. It's nice to see that VN have embraced a true Premium Economy class with features of regional business class, unlike the previous Premium economy product on 777s that was just a regular economy seat with better service, and maybe more legroom. The new seats look quite comfortable.

    Thanks for sharing!

      0
  • Comment 145617 by
    eminere™ 247 Comments

    Beautiful pictures of the engine!

      0
  • Comment 145736 by
    NGO85 1581 Comments

    Thanks for sharing this report aboard the new B789 with us!

    Very beautiful pictures of the B789, looks much nicer visually than the B788. The tarmac shots are really nice.

    This looks very similar to the Y+ seats on other Asian carriers, which is very good for VN moving forward given what they use to have on their B772s. I find the manual seat controls to be a little outdated for a Y+ seat on a new aircraft, but that is just a minor observation.

    Good catering for a domestic flight during dinner time.

      0

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