Review of Vietnam Airlines flight Ho Chi Minh City Hanoi in Business

Airline Vietnam Airlines
Flight VN244
Class Business
Seat 2K
Aircraft Boeing 787-9
Flight time 2:05
Take-off 14 Aug 15, 13:20
Arrival at 14 Aug 15, 15:25
VN   #74 out of 106 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 109 reviews
Travip
By 4033
Published on 10th November 2015
Previously, when I reported about the Vietnam Airlines Airbus A350 flight, I promised that I will fly the VN's Boeing 787-9 to compare and report on Flight-Report.com. I flew the VN's B787-9 one month after the A350 flight but I was so lazy to write a report since I have to select the photos, write the text and especially the video report.

My previous report on the VN's A350: http://flight-report.com/en/report-10919.html

photo vn-j-sgnhan-b787-01

So, the flight was in August. I went to the airport early as usual. The flight was in the afternoon so I didn't have to wake up early, especially I had night shift in the night before. This time I didn't check in online. I went to business class check-in counter then went straight to security clearance. Of course there's a priority gate for Platinum member of LotuSmiles (VN's FFP), business class passengers, VIP and crew. My boarding gate was 14 so I chose to stay in Lotus Lounge near there (or C2 Lounge). The lounge is quite old compare to the new C3 Lounge next door dedicated for VietJet's Skyboss, Mobifone Gold/Platinum members, Priority Pass holders, etc. The food was fine as usual. I made a bowl of Ph? (Vietnamese beef noodle) for me. I don't really like this lounge. Sometimes it is crowded. The serviced lounge next door is much better.



The flight was on time. I went to the gate early because I wanted to take photos and shoot video as much as I could. From the terminal, I could see the new B787 on the tarmac. It was new, shiny and sexy. I got into the business class cabin early and there were only 2 passengers already boarded. I took the chance to take photos of the cabin, every single angle. I took a lot of photos, shot a lot of videos. I realized that the cabin crews also watch my action. They must be curious why I took a lot of photos. I asked a female flight attendant to take a photo for me siting in the business class seat. She was very friendly and I have to say her photo skill is great.



There are 28 business class seats on Vietnam Airlines new Boeing 787-9. Each seat has direct aisle access and can be reclined to full flat bed, which is very comfortable for long haul flight. I wish that I could fly this B787 on a longer flight, not just 1:40 hrs to Hanoi. I think I don't have to describe specifically about the seat as it's quite similar to other airlines' business class seats lately. What I love is the big touch screen in each seat, the USB and power charge and plenty of space to store personal items. The IFE wasn't available on this domestic flight. Wifi wasn't available also although there was network inflight.



The service started with welcome drink and cold towel. After the plane took off, the meal service was started soon after that. For this flight after lunch time, snack was served. It was open-faced sandwiches. The fresh fruit came along. I also chose milk and coffee. I enjoyed the meal as well as the comfortable and beautiful business class cabin, and yes, the modern windows. The glass turned blue and I could still see the cloud outside without being annoyed by sunlight.



After the meal, the cabin light was dimmed for passengers to relax and sleep. I turned my seat to bed mode and tried to take nap. The ceiling light turned rainbow also which I told my friends it was like a sky disco.



Generally I enjoyed and was satisfied with the flight on the new Boeing 787-9 as well as the Vietnam Airlines improving service. On the return flight, I chose to flight in the deluxe economy cabin, which you can find here: http://flight-report.com/en/report-11453.html



So compare to the VN's A350 business class cabin, I prefer the Boeing 787-9 business class cabin although both are good.

Video of the flight:

See more

Verdict

Vietnam Airlines

8.8/10
Cabin10.0
Cabin crew10.0
Entertainment7.0
meal/catering8.0

Vietnam Airlines Lotus Lounge - Domestic Terminal

7.6/10
Comfort7.0
meal/catering7.0
Entertainment9.5
Services7.0

Ho Chi Minh City - SGN

8.0/10
Efficiency10.0
Access7.0
Services7.0
Cleanliness8.0

Hanoi - HAN

7.0/10
Efficiency10.0
Access6.0
Services6.0
Cleanliness6.0

Conclusion

Experience the business class service on Vietnam Airlines' new Boeing 787-9 Dreamliner from Ho Chi Minh City to Hanoi.

Related

12 Comments

  • Comment 150313 by
    SKYTEAMCHC 4353 Comments

    Thanks for sharing this new report with us. The 787-9 looks good and together with the A 350 Vietnam Airlines has really changed the level of comfort and service it offers. The seats look very comfortable and I like the colors much more than the previous blue.

    Now that you have tried both aircrafts can you tell us if you have a favourite ?

      0
    • Comment 328372 by
      Travip AUTHOR 109 Comments

      Well, for the cabin pressure, I prefer the A350 but for the cabin comfort and interior, I prefer the Vietnam Airlines' B787. I really enjoy the cabin and the seat space as well as the Dreamliner's window. ^^

        0
  • Comment 150317 by
    fernousdu972 1114 Comments

    Thanks a lot for sharing.

    I think I don't have to describe specifically about the seat as it's quite similar to other airlines' business class seats lately Indeed: It's exactly the same as Finnair's business class seat in their new A350. The Business Class is EXACLY the same. The only difference is the seat color.

    I flew on Finnair's A350 two weeks ago and didn't find the seat that comfortable. Not enough to get 10/10.

    Very nice looking airplane and nice cabin.

    As SkyteamCHC said, VN has now both the most modern airplanes. That's quite a huge upgrade from the old 777!

    See ya!

      0
    • Comment 328373 by
      Travip AUTHOR 109 Comments

      Yes, it's a huge upgrade of Vietnam Airlines. Well, this is the first time I flew with B787 and this kind of seat so I found it very comfortable compare to the old B777 and A330 which have only reclined seats. I saw the report with Finnair business class and yes, the seats are the same. But still, I love those seats. Too good for me. :D

        0
  • Comment 150318 by
    Airline Spotter 93 Comments

    Once again a very detailed report! The gap between their old product and this one is huge! Thanks for sharing! You can have a look at my channel I did a review about the A350 Business class!

      0
  • Comment 150324 by
    Luigispaghetti 127 Comments

    A very interesting and detailed report.

    Surprising to see VN flying the 787 on this domestic leg,

    also surprising to see that the airline has bought 2 directly competing aircrafts: one could expect an airline to buy the 787 OR the 350, but not both of them... at least, that enables you to compare.

      0
    • Comment 328375 by
      Travip AUTHOR 109 Comments

      Exactly! Vietnam Airlines is very proud that it is the first carrier in Asia-Pacific region that has both Airbus A350 and Boeing 787 at the same time. I can see they try to upgrade and improve the service a lot. ^^

        0
  • Comment 150327 by
    michealjo 8 Comments

    ?y ?ã quay v? r'i :)) Lâu l'm r'i m'i ???c ??c bài c'a ?y.

      0
  • Comment 150405 by
    airtraveladdict 111 Comments

    Nice trip report of VN Travip!
    It is welcoming to see VN getting cool new planes A350 and Dreamliner and offering a great business class seat.
    If VN continues to get more new planes or upgrade their fleet, then other Asian airlines like Malaysia Airlines and Thai, Asiana should start to worry because their business sea belong in the past and will not be able to compete with VN.
    VN now flies from Australia to Europe with this new plane, I hope one day I can try it.

      0

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