Review of LAN Airlines flight Auckland Sydney in Business

Airline LAN Airlines
Flight LA801
Class Business
Seat --
Aircraft Boeing 787-9
Flight time 3:40
Take-off 15 Jan 16, 07:35
Arrival at 15 Jan 16, 09:15
LA   #12 out of 112 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 63 reviews
KévinDC
By 3706
Published on 25th January 2016
Kia Ora! Welcome to the next report in this series of flights down under! This report will cover a Trans-Tasman fight on the LAN Airlines 5th freedom Auckland to Sydney route.

Here is the full routing:

Washington Reagan National DCA ✈ Dallas - Fort Worth DFW : American Airlines, B737-800, Domestic First class [HERE]
Dallas - Fort Worth DFW ✈ Hong Kong Check Lap Kok HKG : American Airlines, B777-300ER, Business Class [HERE]
Hong Kong Chek Lap Kok HKG ✈ Singapore Changi SIN : Cathay Pacific, B777-300, Business Class [HERE]
Singapore Changi SIN ✈ Sydney Kingsford Smith SYD : British Airways, B777-300ER, Premium Economy [HERE]
Melbourne Tullamarine MEL ✈ Sydney Kingsford Smith SYD : Qantas Airways, B737-800, Business Class [HERE]
Sydney Kingsford Smith SYD ✈ Christchurch Airport CHC : Qantas Jetconnect, B737-800, Business Class [HERE]
Queenstown Airport ZQN ✈ Auckland Airport AKL : Air New Zealand, A320-200, Economy Class [HERE]
Auckland Airport AKL ✈ Sydney Kingsford Smith SYD : LAN Airlines, B787-9, Business Class [THIS REPORT]
Sydney Kingsford Smith SYD ✈ Singapore Changi SIN : British Airways, B777-300ER, Business Class [HERE]
Singapore Changi SIN ✈ Tokyo Narita NRT : Japan Airlines, B767-300ER, Economy Class [HERE]
Tokyo Narita NRT ✈ Chicago O'hare ORD : American Airlines, B787-8, Business Class [HERE]
Chicago O'hare ORD ✈ Washington Reagan National DCA : American Airlines, B737-800, Domestic First Class [HERE]

Although I was not looking forward to leaving Middle-Earth, New Zealand is just such a breathtakingly beautiful country, I was very much looking forward to this flight. This will not only be my first 787 Dreamliner flight ever, but it's on a cool 5th freedom route on the other side of the world!

The night before the flight, I received a text message, voicemail, and e-mail from Qantas (tickets were bought through Qantas.com) advising of a delay on the morning LAN flight due to a late departure from Santiago de Chile. The delay was only an hour so I wasn't too worried about it. I appreciated Qantas' efforts to notify us of this change.

photo QF Delay email

In the morning, we got to the airport about 2 hours prior to the normal scheduled departure. You never know that delays can be shortened if the flight from SCL makes up time in the air so it's important to arrive about on time for normal departure time.

photo IMG_5712

Interesting curbside coffee shop.

photo IMG_5714

Although there was only one family in front of us in the Business class check-in queue, it took the agent a good 15 minutes to get them checked in–maybe this was due to the delay. Only one agent was working the Business class line and none of the Economy check-in agents thought to call us over to shorten the wait. Once we got to the check-in counter, the agent was friendly and efficient. We had a connection from SYD on BA on a separate ticket and she checked our bags through on the BA flight with no problems.

photo IMG_5711

Security was a breeze and we were through and airside in just a few minutes.

photo IMG_5715

The Qantas First and Business lounges are located upstairs. The Emirates lounge is just to the right of the Qantas lounge. Had we been flying Qantas, we would have had access to the Emirates lounge, but because we were flying LAN, we were limited to the Qantas lounges.

photo IMG_5716

Upon entry and check of boarding passes, a friendly agent points us to the First class lounge to our left.

The First class lounge is on the small side, but as there are very few people in the lounge, it is pleasant and cosy.



Large choice of newspapers and magazines are available

photo IMG_5718

Hot food and a decent choice of beer and wine are self-serve. Hard liquor, however, is not available until 11:30AM. Luckily, I wasn't in the mood for a Bloody Mary.

photo IMG_3681photo IMG_3683

Good champagne is always better than a Bloody Mary anyway, no matter the hour :-)

photo IMG_3682

The hot dishes were closer to lukewarm, but I like that they had Eggs-Benedict.

photo IMG_3684photo IMG_3685

There is a small work area in a separate room with 4 computer stations. I printed the boarding passes for the BA flight here to save a trip to a transfer desk in SYD.

photo IMG_3691photo IMG_3686

As I didn't see any FIDS in the First class lounge, around 0800 I went out to ask the lounge agent if she knew the status of the LAN flight to SYD. I had seen online that the inbound flight had arrived at 0640 and figured we would be boarding soon. The agent called the gate and was told that boarding would begin in 10 minutes. Perfect timing!

photo IMG_5720

View of our beautiful LAN 787-9 as we approach the gate.

photo IMG_5723photo IMG_5724

As I came down the escalator to the gate area, I could see it was a mess in the gate area.

photo IMG_5725

It was bad. Way worse than the usual U.S. Gate Lice mess–this was the most chaotic boarding I'd even seen. There were 2 very long lines of people lined up in from of 2 agents working at gate podiums. I have no idea what all these people were doing in line, maybe getting rebooked for missed connections. Normally, that should have been done in SCL.

Agents looked stressed out and noone was making any announcements. After about 15 minutes of waiting with no information, announcements are made that boarding will begin shortly. Agents make announcements to make room for boarding as there are still two long lines blocking the way. The announcements are made only in English, and it is obvious that a lot of people don't understand.

photo IMG_5728

When boarding begins with Business class, noone can even get to the front to board. The agents just sit there staring into space. Not without difficulty, we were able to make our way to the front for boarding. We ended up being the first on board, which was nice.

photo IMG_5726

As soon as we step on board, the chaos of the gate area is quickly forgotten. Despite the 2-2-2 configuration not affording direct aisle access to all passengers, the cabin is very chic and modern. The grays and reds go well together with the soft mood lighting.



The cabin and seats are spacious.

photo IMG_5733photo IMG_5734

The IFE screens are nice and large.

photo IMG_5736

My seat in row 3.

photo IMG_5737

Legroom is excellent.

photo IMG_5738

View from my seat

photo IMG_5739

Our neighbor.

photo IMG_5740

As soon as we are settled in, the very friendly FA brings pre-departure drinks. Water and orange juice are the two choices–no champagne, most likely because of the morning hour.

photo IMG_5741

Lovely mood lighting and 787 architectural features.

photo IMG_5742

Menus were already in the seat pocket, but the flight attendant comes to point them out to us in case we hadn't see them.

photo IMG_5747

Let's take a look at the menu.

photo IMG_5743

Two options for main dishes. A charcuterie plate of a plain omelet.



Seat controls

photo IMG_5748

The armrest can come up to create a privacy partition.

photo IMG_5751

The remote control for the IFE is under the armrest along with a universal power outlet and USB port.

photo IMG_5753photo IMG_5755

Noise cancelling headphones

photo IMG_5756

Window glass controls - unique feature to the 787

photo IMG_5749

Difference between the darkest and lightest setting. The 3 windows in each row are linked so that pressing the button on one of the windows darkens all three.

photo IMG_5750

As boarding continues, Flight Attendants passed out amenity kits. These were very simple kits–I'm guessing these are for short/medium-haul.



Boarding of Economy seemed to take forever. We had already been onboard for almost half an hour and boarding was still in full swing.

photo IMG_5761

The door was finally closed at 0850.

photo IMG_5762

And we pushed back a few minutes later. Announcements on board were made in English and Spanish. The Captain apologized for the delay, but didn't go into detail about the causes.

photo IMG_5763

The Safety video plays during taxi

photo IMG_5764

A beautiful sight for an AvGeek, an Air New Zealand 787-9 in All Blacks livery

photo IMG_5767photo IMG_5768

Korean Air A333

photo IMG_5769

Air New Zealand A320 landing

photo IMG_5770

Cathay Pacific A343

photo IMG_5771

Behind an Air New Zealand B772ER for departure

photo IMG_5773

We finally took off at at 0915

photo IMG_5775

Auckland CBD in the distance

photo IMG_5777

Some nice scenery on the climb out.



The mood lighting is turned on a few minutes after takeoff. It looks really good IMO.

photo IMG_5783

Quick visit to the restroom. Nothing terribly fancy, but some decent products. Overall, the space isn't as large as I was expecting.

photo IMG_3692

Breakfast was served about a half hour into the flight. There is a hot option and a cold plate, as we saw earlier. Neither one sounded terribly appetizing, but I went for the "plain" omelette. And plain it was! It had no flavor, not even a little bit of salt. I guess that's what the salt and pepper shakers are for, but still, super bland. I would have thought a South American airline would have served something with a little more taste, and spice. The omelette wasn't the only bland item–basically everything on the main dish had no flavor. The Rösti potatoes tasted like watery grits–not crispy as they should have been. And the tomatoes had no seasoning. The croissant, fruit, and pound cake were fine.

photo IMG_5787

The saving grace was the Louis Roederer Brut champagne.

photo IMG_5788

The FAs came regularly to check on drinks and refill champagne.

After the meal, I watched a movie and stretched out.

photo IMG_5785photo IMG_5789

The seat is great in full-flat position, and it's reasonably easy, if you're in the window seat, to climb over the aisle passenger when in bed mode, as the seat in full-flat mode is low to the ground.

Business cabin, mid flight, with all the windows darkened

photo IMG_3693

Before we know it, we were over Sydney and it was time to land.

photo IMG_5790

The cabin is prepared for landing.

photo IMG_5791

In previous reports, I had mentioned that it was cloudy and rainy every time I land in Sydney. I wasn't kidding…this time is no exception.



Nice diversity of traffic on landing.

photo IMG_5798

Korean Air A388

photo IMG_5799

Garuda Indonesia A333

photo IMG_5801

Singapore A388

photo IMG_5802

Qantas A333

photo IMG_5803photo IMG_5804

We pass the SQ A380 again to our left.

photo IMG_5806

Air Asia X A333

photo IMG_5807

Sydney CBD

photo IMG_5808

Lineup of Cathay and Qantas tails

photo IMG_5809

Emirates 77W

photo IMG_5810

We park next to Qantas B744 VH-OEJ "Wunala" in special Socceroos livery.

photo IMG_5811photo IMG_5813

Last view of the cabin

photo IMG_5814

This report ends here. See you soon for the next segment of the BA 5th Freedom flight from Sydney to Singapore.

Thanks for reading!

________________________________________________________________________________________________________________________

Tourism Bonus: New Zealand North Island

After bonus pics of the South Island in the last report, here are some pics from my short few days on the North Island.

Auckland

Mount Eden, a dormant volcano 4km south of the Auckland CBD

photo IMG_5525

The crater

photo IMG_5529photo IMG_5533

Another volcano across the bay

photo IMG_5530

Auckland Sky Tower, the tallest man-made structure in the Southern Hemisphere.



Auckland Harbour

photo IMG_5543

Hobbiton Movie Set near Matamata, Waikato

While most of the outdoor scenes in the Lord of the Rings and Hobbit trilogies were filmed in the majestic scenery of the South Island, the setting for Hobbiton, and the Shire is the rolling hills of the North Island.



Bag End



Rotorua

Rotorua is the capital of New Zealand's Maori culture, as well as being famous for its geothermal hot springs.



Private lakefront geothermal pool at Polynesian Spa. So relaxing.

photo IMG_5695photo IMG_5696
See more

Verdict

LAN Airlines

8.5/10
Cabin9.0
Cabin crew8.5
Entertainment10.0
meal/catering6.5

Qantas First class lounge

8.5/10
Comfort8.5
meal/catering8.5
Entertainment8.5
Services8.5

Auckland - AKL

8.9/10
Efficiency9.0
Access9.0
Services8.5
Cleanliness9.0

Sydney - SYD

8.6/10
Efficiency7.5
Access9.0
Services9.0
Cleanliness9.0

Conclusion

A great first experience on the Dreamliner. The LAN 787-9 Business cabin is beautiful. The 2-2-2 configuration is not ideal if travelling alone, but it's perfect for couples. The seats are very comfortable and wide, giving a feeling of open spaciousness due to the lack of high walls. The crew was attentive, professional, and did a great job but were not overly chatty. The IFE was pefect, huge screens and a great selection of entertainment. The meal was the only disappointing part, it was bland and boring. I expected something a little more exciting from a South American carrier. The hour and a half delay didn't have any impact for us, but it caused a lot of chaos at the gate.

Related

21 Comments

  • Comment 160567 by
    K2World 1213 Comments

    Hello Kevin
    Thank you for this FR.
    Breakfast without taste, that's disappointing !
    Hopefully the delay didn't impact your connection with the BA flight. At least the check-in agent was able to check you luggage through to SIN.
    Nice bonus :)

      0
    • Comment 337246 by
      KévinDC TEAM AUTHOR 3968 Comments

      Thanks Kevin! I had plenty of time in SYD (originally 8 hours), so I wasn't worried about the connection to the BA flight. Originally, I was going to go to the into the city for a few hours with such a long connection, but just ended up spending more time in the QF First lounge :-)

        0
  • Comment 160600 by
    NGO85 1581 Comments

    Thanks for sharing another beautiful report Kevin!

    Pretty frustrating check-in experience from the sound of it. Only 1 premium line looks like poor planning on their part.

    Interesting curbside coffee shop.
    - It looks like one of the those old toasters from a 50s kitchen.

    Hard liquor, however, is not available until 11:30AM” and “but I like that they had Eggs-Benedict
    - National law? Like state laws prohibiting alcohol sale on Sundays before noon? The lounge does look small, but I can't imagine there is too much traffic through AKL on OW (emeralds). I wouldn’t have expected to see a separate F lounge at all TBH. How did the yolks hold up just sitting out?

    maybe getting rebooked for missed connections. Normally, that should have been done in SCL.
    - What is the transit procedure in AKL? The ex-SCL passengers were deplaned?

    The grays and reds go well together with the soft mood lighting.
    - A very nice cabin to the eyes. This 2-2-2 is not ideal, but better than most of the other 2-2-2 products out there. This cabin colors would look even better with Cirrus seats. I like that the armrests raise that high to create a privacy screen, but it also takes away your ability to use the armrest.

    The 3 windows in each row are linked so that pressing the button on one of the windows darkens all three.
    - I was in a bulkhead in Y that gets 2 windows and I also noticed this feature. This is both good and bad IMO. If you only want to undim one window to quick grab some shots out the window, you don't want all three windows undimmming and blinding the cabin.

    These were very simple kits--I'm guessing these are for short/medium-haul.
    - Nice gesture, not as good as QF, but given a day flight more than adequate. Reminds me of how EY would give the long-haul Y kit on fifth-freedoms in J.

    Neither one sounded terribly appetizing
    - The meal looks very bland from the pictures with a lack of color on any of the food (from cooking the potatoes or tomatoes). Often when I see plain omelets it is a cheese omelet, so you lucked out by avoiding some lactose ;) Some fresh Chilean salsa would have looked much better with the eggs. Your breakfast in the lounge was far more appealing ;)

    So... how was your first B787? Was it as fancy as the hype or did just feel normal? I've never really been impressed, but I will admit my eyes do feel less dry on them. And the B789s are pretty, especially in the All Blacks livery.

      0
    • Comment 337247 by
      KévinDC TEAM AUTHOR 3968 Comments

      Thanks for your comments! Yeah, check-in was kind of frustrating. Normally when I've been in situation where there's only 1 Premium check-in agent, the Economy agents call over people in the Premium line, or there is an agent in the queue to do that, but nothing. It was foreshadowing of the disorganized chaos at the gate later.

      It looks like one of the those old toasters from a 50s kitchen.
      - It does look like an old chrome toaster.

      National law? Like state laws prohibiting alcohol sale on Sundays before noon?
      - It's very possible. Australia and New Zealand both had pretty strict alcohol laws--probably because there's so much rampant binge drinking.

      How did the yolks hold up just sitting out?
      - On the rubbery side, with just a little runniness left. It had definitely been sitting out for too long.

      What is the transit procedure in AKL? The ex-SCL passengers were deplaned?
      - Yep, everyone deplaned! Probably because they have to do a full clean after a 13 hour flight, if anything. When I got on the plane, Coach was totally empty.

      This cabin colors would look even better with Cirrus seats.
      - I find these kinds of seats more visually pleasing that Cirrus seats. Although Cirrus seats make for a better passenger experience when travelling alone, the high walls cut up the visual space too much in my opinion. These types of seats go with the open airy look of the dreamliner better--purely from a design perspective.

      so you lucked out by avoiding some lactose ;) Some fresh Chilean salsa would have looked much better with the eggs.
      - I always carry lactaid pills when I travel--no need to fear the lactose :-P Yes, salsa would have definitely made it better!

      So... how was your first B787? Was it as fancy as the hype or did just feel normal?
      - Well, I was impressed by the bird and excited to finally fly a dreamliner, but because it was a short flight, I couldn't realy judge the true benefits of the 787. Stay tuned for the TPAC, where I actually judge better.

        0
    • Comment 337249 by
      nechus 296 Comments

      Some fresh Chilean salsa would have looked much better with the eggs.
      You mean chancho en piedra??? LOL, I never thought it could be appreciated abroad!!

      Actually, there are two kinds of Chilean salsa, as you call it: chancho en piedra (which has tomato in it) and pebre (which has the same ingredients, except tomato)

      For a fast, perfect chancho en piedra, gather the following ingredients and just tuck them into one of those manual vegetable choppers (like this one: http://bit.ly/1Urgtvk ) For pebre, just leave out the tomatoes!

      4 peeled tomatoes
      1 onion
      1 large garlic clove
      1 green chilli pepper
      3 tbs coriander
      2 tbs parsley
      2 tbs dried oregano
      3 tbs oil
      2 tbs lemon juice or white vinegar
      pepper
      salt

      Enjoy! =)

        0
    • Comment 337251 by
      KévinDC TEAM AUTHOR 3968 Comments

      Yum! Thanks for the recipe. I'm totally gonna make some now :-)

        0
    • Comment 363020 by
      zkncj 2 Comments

      "National law? Like state laws prohibiting alcohol sale on Sundays before noon? The lounge does look small, but I can't imagine there is too much traffic through AKL on OW (emeralds). I wouldn’t have expected to see a separate F lounge at all TBH. How did the yolks hold up just sitting out?"

      National Law only applies to the Domestic Lounges, in which alcohol cannot be served from Midnight to 7am. Insertional lounges allow are allow to serve alcohol 24/7. For example the Air New Zealand lounge has full alcohol bar from 0430 in the morning when it opens.

        0
      • Comment 363082 by
        KévinDC TEAM AUTHOR 3968 Comments

        Thanks for the information! So it seems there is no distinction in alcohol laws between softer beer and wine and harder liquors. So this might be a Qantas-specific policy, perhaps as a cost saving initiative or maybe even based on antiquated Australian law, which wouldn't apply in NZ, of course. Interesting...so the mystery continues, haha. Thanks again for the NZ expertise!

          0
  • Comment 160613 by
    SMilano 1318 Comments

    Thanks for this beautiful report !

    I was not looking forward to leaving Middle-Earth, New Zealand is just such a breathtakingly beautiful country
    - I cried for real when I left New-Zealand, I was so sad to leave this breathtaking country.

    Very nice cabin !
    And quite nice trans-tasman flight, unfortunately the catering wasn't as expected...

    The B789 is much more beautiful than the little brother -8. I saw the B789 All Black livery when I was in Auckland, he is super beautiful :)

    See you soon !

      0
    • Comment 337248 by
      KévinDC TEAM AUTHOR 3968 Comments

      Thanks for your comments!

      I cried for real when I left New-Zealand, I was so sad to leave this breathtaking country.
      - Oh, I totally understand! Plus you were living there for a few months right? It would be soooo hard to leave if I'd been there for that long.

      Very nice cabin! And quite nice trans-tasman flight, unfortunately the catering wasn't as expected
      - Yeah, it doesn't really get any better product wise on the Trans-Tasman route, except for Emirates A380 maybe.

      The B789 is much more beautiful than the little brother -8.
      - Yes! So much better looking. The 787-8 looks too stumpy

      Thanks for stopping by!

        0
    • Comment 337327 by
      SMilano 1318 Comments

      Exactly ! I lived in New Zealand during 4 months (only...) but really really hard to leave yes...

        0
  • Comment 160616 by
    lsmick3 30 Comments

    Lovely report-- we too have always had nice experiences on LAN/TAM on our way down to Paraguay (in my pre- F-R days...) I got a good chuckle at the hot mess at the gate...seems to be standard operating procedure for Latin American carriers from our experiences. Somehow, it always works out in the end and at the very last moment :)

      0
    • Comment 337250 by
      KévinDC TEAM AUTHOR 3968 Comments

      Danke!

      I got a good chuckle at the hot mess at the gate...
      - It was a hot mess! I don't have enough experience with South American carriers to say what's typical, but in my head I was like of, course, typical! which is an awful thing to think, I know.

      Somehow, it always works out in the end and at the very last moment :)
      - Yep! Well, it certainly makes it more interesting.

      Thanks for your comments!

        0
  • Comment 160685 by
    KL651 3478 Comments

    Thanks for the FR.

    I understand the excitment of flying a new aircraft on 5th freedom right flight.

    How did you like that 787? Did it flex it for mama?

    Visiting the EK lounge would have been another nice touch of exotism indeed.

    The cabin does look classy but the seats somehow look of an older generation.

    In spite of everything, it seems the flight on QF JetKonnect was better, but it was on a 737...

      0
    • Comment 337701 by
      KévinDC TEAM AUTHOR 3968 Comments

      Yes, that Dreamliner had some good wingflex! LOL
      Visiting the EK lounge would have been nice! Oh, well, maybe next time!

      The cabin does look classy but the seats somehow look of an older generation.
      - That's my same feeling. I like the look and colors, but it doesn't seem cutting edge. Nevertheless, I find is generally aesthetically pleasing.

      In spite of everything, it seems the flight on QF JetKonnect was better, but it was on a 737...
      - Yes, Qantas had better service overall, but of course, the 737 cabin can't compare to a dreamliner. If the QF soft product could be combined with the LA Dreamliner, it would be perfect!

        0
  • Comment 160689 by
    beijinner 169 Comments

    Thanks for the FR!
    When I saw the report picture, I was almost sure it was another MAD-FRA or FRA-MAD on LAN but I was wrong!
    This cabin looks really nice and I love the fact that they have proper ottomans and not tiny cubicles like in some other airlines.
    Catering look really good but if it was as plane as you described it, it's really sad.
    I like the idea of the armrest going up for partitionning the space since you don't need the partition while seated but you need the armrest and it's the opposite when lying down.

    Thanks again for sharing this other great LAN's 5th freedom.

      0
    • Comment 337702 by
      KévinDC TEAM AUTHOR 3968 Comments

      Thanks for your comments!

      When I saw the report picture, I was almost sure it was another MAD-FRA or FRA-MAD on LAN
      - Haha, yeah, there are a lot of those! Shows how popular LAN 5th Freedom flights are.

      This cabin looks really nice and I love the fact that they have proper ottomans and not tiny cubicles like in some other airlines.
      - Yes, it really adds to the spacious feeling. Having small cubbies for feet can be constricting.

      Catering did look good visually, but lacked any kind of flavor, sadly.

      I like the idea of the armrest going up for partitionning
      -Yes, it's perfect when lying down, so you have a bit more privacy.

        0
  • Comment 160880 by
    jetsetpanda 2161 Comments

    Thank you Kevin for sharing this exclusive and unique FR on LA's 787.

    The check-in experience is a let down and the mob scene at the gate compounded to the negative impression. Thankfully once onboard things improved with a good inflight crew.

    Personally I don't like the warm tones in the cabin. I would have preferred the previous blue tones that were much more soothing. No pisco for pre-dept.?

    The meal is disappointing, but at least your omelette was miles better than the breakfast travesty that I was served when I flew with them from LIM-SFO in J.

    Gorgeous spotting and bonus as always.

      0
    • Comment 337703 by
      KévinDC TEAM AUTHOR 3968 Comments

      Thanks Adan!

      exclusive and unique FR on LA's 787
      - Ooh, you make it sound so fancy! I like it :-P

      The check-in experience is a let down and the mob scene at the gate compounded to the negative impression.
      - Yes, it was unfortunate, but I didn't really let it ruin the experience. To be honest, I wasn't surprised by the chaos at the gate which made it easier to handle. Plus, I'm used to plowing my way through gate lice in the U.S., I just had to do it in Spanish, lol

      Personally I don't like the warm tones in the cabin. I would have preferred the previous blue tones that were much more soothing
      - I like the color palette of the cabin--I find it to be more authentically Latin. Whereas the light blue tones of the older cabins seem kind of generic to me, albeit pleasant to the eye.

      No pisco for pre-dept.?
      - Hah! No...I didn't even think about that! Now I feel ripped off haha. It would have been nice

      but at least your omelette was miles better than the breakfast travesty that I was served
      - LOL, It was a real hot breakfast, and that deserves credit. With a little salt it was ok. I get that airlines are reluctant to have too much salt or spice in the food as some people don't like that. So they rather make food bland and let you season to your taste.

      Thanks for your comments Adan!

        0
  • Comment 161033 by
    767 traveller 43 Comments

    Hi Kevin, great report!

    Too bad that the meal was disappointing, however at least you got a good crew, which certainly makes the flight better!

    As boarding continues, Flight Attendants passed out amenity kits. These were very simple kits--I'm guessing these are for short/medium-haul.
    Yes, they give some nice Ferragamo kits on longer flights.

    Great pics of NZ by the way! I hope I have the chance to visit that part of the world in the near future!
    cheers,

      0
    • Comment 337704 by
      KévinDC TEAM AUTHOR 3968 Comments

      Thanks for your comments!

      Yes, a good crew always makes the experience better and can make up for shortcomings elsewhere in the product.

      Yes, they give some nice Ferragamo kits on longer flights.
      - A Ferragamo kit would have been a waste on a short flight like this. I'm glad that they have an amenity kit at all. Most airlines don't on medium-haul.

      NZ is probably the most beautiful country I've ever been to. I definitely recommend a trip there.

      Thanks for stopping by!

        0

Login to post a comment.