Review of EVA Air flight Chitose Taipei in Business

Airline EVA Air
Flight BR115
Class Business
Seat 8K
Aircraft Airbus A330-300
Flight time 4:40
Take-off 25 Dec 15, 15:20
Arrival at 25 Dec 15, 19:00
BR   #19 sur 105 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 61 review
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By 1329
Published on 29th July 2016
SKYTRAX awards prestigious 5-Star ranking to EVA Air in 2016, so i thought this is a great time to share my previous experience on EVA Air in late 2015.
EVA Air canceled their signature "Hello Kitty Jet" service on flights to Sapporo in 2015, which in fact is a good news to me because they replace it with the brand new A330-300.

Check in was fast, however the check-in counters will only open 2 hours before departure
For J class passengers departing from CTS airport, you can either choose to use the lounge or use it as 1500 JPY meal coupon.
Since the airport lounge do not provide hot meal, only a limited selections of beverages provided.
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No much international flights departing from CTS
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Inside the lounge, the atmosphere was relaxed
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About time to board to plane, a brand new a330-300, B-16335
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The brand new interior on board EVA Air's A330, this is the one and only new A330 during that period of time (B-16335)



The welcome drink made me feel fresh, a glass of cold-pressed pineapple juice
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Shortly after take off, cocktails served with nuts


Some seat controls


The meal was served


Some Japanese green tea served in a stylish cup
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Verdict

EVA Air

9.0/10
Cabin9.5
Cabin crew9.5
Entertainment10.0
meal/catering7.0

ANA Business Lounge

7.5/10
Comfort9.5
meal/catering6.0
Entertainment5.0
Services9.5

Chitose - CTS

9.5/10
Efficiency8.0
Access10.0
Services10.0
Cleanliness10.0

Taipei - TPE

7.5/10
Efficiency7.0
Access9.0
Services7.0
Cleanliness7.0

Conclusion

The new cabin on board their A330-300 are refreshing compare to their aging A330-200, a huge improvement indeed.
Slippers are provided as usual, the new headphones are in good sound quality.
The flight attendances are friendly and professional, they frequently check on passengers.
The food quality is just average, the main course is a bit disappointing.

Overall, EVA Air did not disappoint me, and i have to say that they deserve to be awarded.

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2 Comments

  • Comment 360318 by
    hometoyyz 201 Comments

    Thanks for this report!

    Even if it's still a 2-2-2 configuration, that is a lovely new cabin for BR. I think it just looks beautiful.

    Interesting feedback on the catering -- I've read some reviews recently that suggested that BR has upped its game when it comes to food, but what you describe both in pictures and words is pretty consistent with my experience with them in the past, and I've kinda through of food as the one major weak point in their game. (Except for in-flight snacks on long hauls... I've had some noodles and a burger on YYZ-TPE or reverse that were just outstanding...)

      0
  • Comment 360673 by
    KévinDC TEAM 3897 Comments

    Thanks for sharing this report on Eva Air's new A330 Business class. It's interesting that BR went with these seats and not a 1-2-1 configuration like on their 777s. A 1-2-1 configuration is possible on A330 as we can see with CX, AA, and others. Nevertheless the new seats look good!

      0

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