SKYTRAX awards prestigious 5-Star ranking to EVA Air in 2016, so i thought this is a great time to share my previous experience on EVA Air in late 2015. EVA Air canceled their signature "Hello Kitty Jet" service on flights to Sapporo in 2015, which in fact is a good news to me because they replace it with the brand new A330-300.
Check in was fast, however the check-in counters will only open 2 hours before departure For J class passengers departing from CTS airport, you can either choose to use the lounge or use it as 1500 JPY meal coupon. Since the airport lounge do not provide hot meal, only a limited selections of beverages provided.
No much international flights departing from CTS
Inside the lounge, the atmosphere was relaxed
About time to board to plane, a brand new a330-300, B-16335
The brand new interior on board EVA Air's A330, this is the one and only new A330 during that period of time (B-16335)
The welcome drink made me feel fresh, a glass of cold-pressed pineapple juice
Shortly after take off, cocktails served with nuts
Some seat controls
The meal was served
Some Japanese green tea served in a stylish cup
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Verdict
EVA Air
9.0/10
Cabin9.5
Cabin crew9.5
Entertainment/wifi10.0
Meal/catering7.0
ANA Business Lounge
7.5/10
Comfort9.5
Meal/catering6.0
Entertainment/wifi5.0
Services9.5
Chitose - CTS
9.5/10
Efficiency8.0
Access10.0
Services10.0
Cleanliness10.0
Taipei - TPE
7.5/10
Efficiency7.0
Access9.0
Services7.0
Cleanliness7.0
Conclusion
The new cabin on board their A330-300 are refreshing compare to their aging A330-200, a huge improvement indeed. Slippers are provided as usual, the new headphones are in good sound quality. The flight attendances are friendly and professional, they frequently check on passengers. The food quality is just average, the main course is a bit disappointing.
Overall, EVA Air did not disappoint me, and i have to say that they deserve to be awarded.
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Even if it's still a 2-2-2 configuration, that is a lovely new cabin for BR. I think it just looks beautiful.
Interesting feedback on the catering -- I've read some reviews recently that suggested that BR has upped its game when it comes to food, but what you describe both in pictures and words is pretty consistent with my experience with them in the past, and I've kinda through of food as the one major weak point in their game. (Except for in-flight snacks on long hauls... I've had some noodles and a burger on YYZ-TPE or reverse that were just outstanding...)
Thanks for sharing this report on Eva Air's new A330 Business class. It's interesting that BR went with these seats and not a 1-2-1 configuration like on their 777s. A 1-2-1 configuration is possible on A330 as we can see with CX, AA, and others. Nevertheless the new seats look good!
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2 Comments
Even if it's still a 2-2-2 configuration, that is a lovely new cabin for BR. I think it just looks beautiful.
Interesting feedback on the catering -- I've read some reviews recently that suggested that BR has upped its game when it comes to food, but what you describe both in pictures and words is pretty consistent with my experience with them in the past, and I've kinda through of food as the one major weak point in their game. (Except for in-flight snacks on long hauls... I've had some noodles and a burger on YYZ-TPE or reverse that were just outstanding...)
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