Review of Cathay Pacific flight Hong Kong Bangkok in Business

Airline Cathay Pacific
Flight CX617
Class Business
Seat 17K
Aircraft Airbus A330-300
Flight time 2:50
Take-off 12 Jul 16, 21:25
Arrival at 12 Jul 16, 23:15
CX   #5 sur 105 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 259 review
rays
By 951
Published on 5th August 2016
Greetings!
This report is the second part of my trip from PEK to BKK via HKG.
You can find the first part here : http://flight-report.com/en/report/17253/Cathay-Pacific-CX347-Beijing-PEK-Hong-Kong-HKG

After a 3-hour delay at PEK, I arrived at HKG at 4PM, I was booked on CX701 to BKK which will depart at 3:55 so that means I have no chance to make it on time.
CX staffs were waiting outside the jetbridge, ready to issue new BP for passengers missed their connection.
I was quickly given a new BP by the ground staff at the jetbridge, I thought I would be booked to CX703 which departs at 7PM on that day, only found out I was booked to CX617 which will depart at 9:25PM.
I asked if it's possible to change to CX703 but they said it's full. Later I found out that CX703 was delayed on that day due to issues with aircraft rotation, and it actually departed at about 10PM on that day.
I wasn't in a hurry and this 5-hour connection time gave me a perfect chance to experience the new Pier Business Class lounge.
The bad thing was I forgot to take photos of the lounge. Sad.

All the new BP for Y has a HKD$70 food voucher which was good.
When the ground staff gave me my BP, she turned back and asked (I believe a supervisor maybe?) why there was no food voucher for my BP.
"Business Class la"
Yeah, I'm good without the food voucher.

So with the new BP in hand, I quickly made my way to the security check, which was done within 5 minutes, and then I went straight to The Pier.
Sorry I didn't take any photos of the lounge, but this lounge is really really big with plenty of seats, until now I've been there 3 times since it's re-opened, and I never fell crowed in the lounge. Unlike the Cabin and the Bridge, where you fell the lounge is busy and crowed, I always fell relaxed in the new Pier.
The food offering in the lounge was very good, I really liked it.

After that I went to the Wing and the Qantas Hong Kong Lounge as well.
photo img_5473
The Qantas Hong Kong Lounge.

I really liked the dim sum they served during dinner time, I had some scallop dumpling, which was very nice.

I went to the boarding gate 5 minutes before the boarding time, the queue was forming up for Y, and amazingly, no one was waiting in the priority line, which was very rare.
So I found a seat near the gate, and wait for the boarding to start.
Boarding started and I was among the first to board the aircraft.
J cabin on that day was about 70% full.

We pushed back on time and the crew quickly started the meal service when we reached 10000ft.
The crews on this flight were really friendlly, and every time I was addressed by Surname.

photo img_5475
The entree.

photo img_5476

For the main, I chose the chicken curry. It tasted okay, I wasn't really hungry at that time so I didn't finish it.


photo img_5477

Ice-cream and hot-chocolate to finish. (That's the first time I try the royal milk tea flavour, it tasted a little bit weird.)

For the rest of the flight, I reclined my seat and watched a few TV shows. The long-haul business class seat is really comfortable.

photo img_5478
Interesting subtitles.

photo img_5479
Descending into Bangkok.

The flight arrived on time. It was a very good flight experience with CX.

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Verdict

Cathay Pacific

9.0/10
Cabin10.0
Cabin crew10.0
Entertainment10.0
meal/catering6.0

Cathay Pacific The Pier - Business Class Section

9.0/10
Comfort10.0
meal/catering10.0
Entertainment8.0
Services8.0

Hong Kong - HKG

9.3/10
Efficiency10.0
Access9.0
Services8.0
Cleanliness10.0

Bangkok - BKK

7.0/10
Efficiency6.0
Access8.0
Services6.0
Cleanliness8.0

Conclusion

It was another great experience with CX, the seat was comfortable, the crews were friendlly, and I was very impressed by the new Pier business class lounge, it is now my favourite
business class lounge in HKG.
It would be great if CX can improve their catering, the food on offer was not the best.

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