Review of Indonesia AirAsia flight Singapore Jakarta in Economy

Airline Indonesia AirAsia
Flight QZ265
Class Economy
Seat 21F
Aircraft Airbus A320
Flight time 01:35
Take-off 26 Jul 16, 22:15
Arrival at 26 Jul 16, 22:50
QZ   #89 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 34 reviews
anaknegeri
Published on 17th August 2016
Good day everyone.

This is continuing the previous journey with KLM. After arriving KLM, I spent a night at Kuala Lumpur airport, then continued my journey to Johor Bahru and return to jakarta through Changi Airport.

Before my departure to Kuala Lumpur with KLM, I decided to check-in online for my AirAsia flight and printed my boarding pass.

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26 July.
While was enjoying my breakfast at Johor Bahru, there was an e-mail from AirAsia, informing me that the flight which was originally scheduled at 6.45 p.m., was rescheduled to 8.45 p.m. I just worried that if I arrived to late at Jakarta, there would be no public bus to take me home.

After spending some hours and money in Singapore, I reached the Changi Aiport by SBS bus from Orchard Road. There were 4 hours before boarding, I decided to buy a meal set at the Kopitiam hawker center in Changi Airport Terminal 3 basement. I requested to "tapao" (take away) and I would eat it later while waiting for boarding.

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Then from Terminal 3 I had to take the people mover, going to Terminal 1. No need to check in. But when I passed AirAsia counter, there was another bad news. My flight was rescheduled even more later to 9.30 p.m. Oh my God.

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I went straight to immigration counter and had a 1st security check. There were still 3,5 hours before boarding, I decided to enjoy the amazing Changi Airport, without forget taking some aircraft pictures. I was surprised that KLM PH-BVP taking me from Jakarta to KL 2 days ago was here. It was serving Amsterdam-Singapore-Denpasar (Bali) KL835 flight.

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From terminal 1, I moved to terminal 3. More facilities here than at terminal 1. Singapore Airlines dominated the view outside window.



An hour before boarding, I returned to terminal 1. There was 2nd security check before entering the gate.

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At 9.30 p.m., the aircraft arrived from Yogyakarta. Cabin crews told me that the cause of delay was because of our president's (Mr Joko Widodo) presidential jet was at Yogyakarta and the area needed to be sterilized.

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Time to boarding. We were greeted by cabin crews. All of them were still young and "fresh". After embarking process completed, cabin crews started the safety instructions. No queues to take-off, and finally the AirAsia flew at 10.15 p.m. Shortly after take-off, we entered a bad weather condition, but only for around 10 minutes. Then cabin crews started serving pre-booked meals. Since I didn't order meals before, I didn't get anything. While serving meals, they also explained cause of the flight delay.

The cabin's sight was dominated by an Indonesian white coffee ad, starring Lee Min-Ho, a popular Korean TV drama actor.

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Then I decided to read AirAsia's magazine, 3Sixty. There were 2 versions, the Malaysian (AK) version in English, and Indonesian version. There was also a food catalogue, titled "Santan" (Malay / Indonesian word for "coconut milk").

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Finally the AirAsia landed safely on Jakarta airport's Terminal 3 at 10.50 p.m. (Jakarta time, UTC+7).

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No aerobridges, so we had to take a bus to the Terminal 3 building. My passport was stamped at immigration counter.

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From the airport, I took airport bus going home at the Jakarta's southern side.
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Verdict

Indonesia AirAsia

6.6/10
Cabin7.0
Cabin crew7.5
Entertainment/wifi6.0
Meal/catering6.0

Singapore - SIN

8.4/10
Efficiency8.5
Access8.5
Services8.0
Cleanliness8.5

Jakarta - CGK

6.8/10
Efficiency7.0
Access6.5
Services6.5
Cleanliness7.0

Conclusion

It had been a year since I took Indonesia AirAsia (QZ). The service quality was still same with before, no significant improvements. Flight rescheduling was common in QZ, making some people avoid using it. Fortunately, they always told us the rescheduling before.
Cabin condition was still well-maintained and clean. Cabin crews were friendly and polite, with fresh faces and nice appearances.

Thanks for reading. Advices and suggestions are appreciated.

Information on the route Singapore (SIN) Jakarta (CGK)

Les contributeurs de Flight-Report ont posté 28 avis concernant 9 compagnies sur la ligne Singapore (SIN) → Jakarta (CGK).


Useful

La compagnie qui obtient la meilleure moyenne est Singapore Airlines avec 8.7/10.

La durée moyenne des vols est de 1 heures et 51 minutes.

  More information

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