Review of SWISS flight Zurich Montreal in First

Airline SWISS
Flight LX86
Class First
Seat 1K
Aircraft Boeing 777-300ER
Flight time 7:35
Take-off 03 Jul 16, 14:00
Arrival at 03 Jul 16, 15:35
LX   #27 out of 106 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 470 reviews
canadair2001
By 3695
Published on 31st August 2016
Date : 25 June 2016
Airline : LX - Swiss
Flight : LX 86
Class : First Class
Itinerary : Zurich (ZRH) - Montreal (YUL)
Aircraft : B777-300ER - HB-JND

Check In Area in ZRH :
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The checkin in ZRH was fast, a dedicated First and HON circle area is situated on CHECK IN 1 Terminal in ZRH airport.

On first class you can carry until 3 luggage up to 40 kg each. I only check in one .

After Security (Fast Track for First and Business class in ZRH)

Direction the lounges : 2 options for First passengers :
- Lounge at Gates A
- Lounge at Gates E (opened in 2016)

Lounge Gates A :
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The original first class lounge with a restaurant and open bar : was quite empty at 10 AM.
The lounge manager offer me to visit the new lounge at GATE E with the SWISS Limousine.
As my flight was departing from D gates, an other limousine will bring me after from E gates to D gates :

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The Limo was quick (5min) , a tunnel exist for cars/bus exist between A and E gates

Lounge Gates E:
The new lounge is stunning, offering :
- Champagne Bar,
- Terrasse,
- Restaurant
- Meeting room
- Bathrooms / Showers
- Bedrooms
- dedicated concierge

Lets check the entrance :
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After verifying my Boarding pass (as the lounge is only dedicated for Swiss passenger),
the agent invites me to comeback at 12:30 for my limousine transfer to Gates D,

than Champagne was offered directly :
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Choice of different champagnes :
- Deutz Rose
- Deutz Brut Classic
- Bollinger Special Cuvee
- Henriot Blanc de Blancs

Lets make a tour of the lounge :

- BAR :
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- Restaurant :
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- Meeting room :
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- Terrasse :
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- Bathroom / Shower with a nice view :
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I did not visit the bedrooms as they were occupied, when I arrived.

A lot of seating area in the lounge :
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I decided to have a look at the menu and have snack :


I choose a gaspacho type of soup and a salmon balik :
Soup :
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Salmon (was very good) :
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And to treat my self a little bit more before the flight, i had a nice Movempick ice cream :
Movempick Ice cream bar :
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Nice coconut and white chocolate ice cream :
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Time fly when you have fun and was invited to join the gate with the Limousine with an other guest.

Arrived at the D Gates and realized the flight was delayed by 10 min : not too bad :
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Our aircraft for today : SWISS Boeing 777-300 ER - HB-JND :

Welcome on board :
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My seat for today 1K :

The seat is quite large (config 1-2-1) with a 2 meter bed, the ottoman can be use as seat for dinner with a someone.
The seat have a lot of storage on the side and in the closet (part of slide door closing).
Screen : 32 Inch one the biggest in 1st class
The seat can be transformed in the close suite for more privacy
2 toilets are dedicated for the First class passenger.



Champagne was offered : Laurent Perrier Grand Siecle :
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Unfortunately, SWISS does not offer Champagne Rose on First.

Amuse Bouche, Newspaper, Magazine and Amenities were offered :
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Amenities are essentially :
- Bag with La Prairie cosmetic, Ricola candy, tooth brush with Elmex tooth paste
- Sleepers
- Pijama
- Wifi code (50 Mb) offer on First Class

Menu were distributed :


Lunch had a choice of 4 main courses :
- Beef Tenderloin
- Rabbit from Jura
- Herb Cod char
- Linguine

I choose the fish for the main.

Now we were Ready to take off

When you want to transform the seat in suite: just need to press the closing door button :
Inside wardrobe is included :
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After taking off drinks were offered, I continue with Champagne :

Cheers
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than the meal service start with table setting :
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FIrst course : different tapas style from the Trolley :
- Lobster , Salmon Balik, Meat and Quinoa : everything was very nice
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2nd course : a choise between Soup or Salad : I choose the Soup :
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Main course : the fish quite good but a bit dry when was served :
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I took a brake during the meal, I was already a bit full, and realised Swiss had a nice article about Montreal :
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Cheese course : choice of multiple cheese from the platter :
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Dessert: choice between Apple cake or Olive Oil cake : I choose the apple cake :
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the Lunch service was done in around 2h because I took some break, as it was a day flight, it was very enjoyable.

The staff was very nice, give me some advise on wine pairing and we have some funny chat.

Heading slowly to Montreal … the 32in screen is awesome for all the entertainment
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A last snack was offered 1 hour before landing but i skipped it :
- Chicken Sandwich
- Cesar Salad

Finally the staff show me rest area of the pilot on the B777 :

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Landing was perfectly on time

We land in Montreal and was happy to catch one of the first Tunisair flight to YUL :
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Auf Wiedersehen , Au Revoir , Good Bye
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Bonjour MONTREAL
Instagram @sami.air
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Verdict

SWISS

9.8/10
Cabin10.0
Cabin crew10.0
Entertainment9.5
meal/catering9.5

Swiss International Air Lines SWISS First Lounge

9.5/10
Comfort9.5
meal/catering10.0
Entertainment9.0
Services9.5

Zurich - ZRH

9.5/10
Efficiency9.5
Access9.0
Services10.0
Cleanliness9.5

Montreal - YUL

8.8/10
Efficiency8.0
Access9.5
Services9.0
Cleanliness8.5

Conclusion

The flight was excellent, and the new lounge in ZRH is very nice.

The First hard product is one the best in Europe on the B777W, some improvement regarding champagne choice and arrival snack could be done, but this is minor .

The ZRH First class lounge is superb with the view on the Runway and champagne bar. Everything is done with good material and brands. The staff are attentive and very dedicated.

Follow me : http://www.instagram.com/sami.air/

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