Review of Air Canada flight Zurich Toronto in Business

Airline Air Canada
Flight AC879
Class Business
Seat 7K
Aircraft Boeing 787-9
Flight time 8:55
Take-off 04 Sep 16, 09:40
Arrival at 04 Sep 16, 12:35
AC   #47 out of 106 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 210 reviews
canadair2001
By 1741
Published on 19th September 2016
Date : 04 September 2016
Airline : AC- Air Canada
Flight : AC 879
Class : Business Class
Itinerary : Zurich (ZRH) - Toronto (YYZ)
Aircraft : B787 -900

Check In Area in ZRH :
A dedicated check in counter for Business class passenger/Star Alliance Gold :
Also Air Canada have a concierge in ZRH for Top tier client :
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Direction Terminal E view from the terminal:
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Entrance of the Swiss Senator Lounge :
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Terrace at the Lounge
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Breakfast buffet :
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Cooks are on duty for some a la carte :
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Seating Area :
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Movempick Ice cream yummy : never too early for an ice cream :
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Seating Area :
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Whisky Bar : quite empty at 9 AM .
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Time to board : Priority Line
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Excited to board the 789 for the first time :
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Cabin is pretty full today :
Business class is configured 1-2-1 :
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Business class seat :

The seat is comfortable but not totally flat bed as the headrest doesn't go 100 % flat.

Large screen :
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Seat controls on the side of the seat :
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Quite large seat pitch .. enough to stretch lie flat :
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Amenities Kit : containing Body lotion, Lip balm, dental kit, socks, and eye mask :
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Menu were distributed :
photo img_2640
Main dish :
Lamb
Salmon,
Chicken,
Pasta

I choose the chicken.

Welcome drinks and itinerary on the screen :
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Aperitif was served : Spicy Bloody Cesar with hot nuts :
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Appetizer was served :
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Main :
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Cheese :
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I skipped the desert, was already full :)

A little snack prior landing :
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Landing in Toronto Pearson:
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Verdict

Air Canada

8.8/10
Cabin8.5
Cabin crew9.0
Entertainment9.0
meal/catering8.5

SWISS Senator Lounge Gates E

8.6/10
Comfort8.5
meal/catering9.0
Entertainment8.0
Services9.0

Zurich - ZRH

9.5/10
Efficiency9.5
Access9.5
Services9.5
Cleanliness9.5

Toronto - YYZ

8.8/10
Efficiency9.0
Access9.0
Services8.5
Cleanliness8.5

Conclusion

The flight was very nice and smooth.
Hard product is very nice, except I feel the head rest could have been more comfortable.

The food was much better than excepted, maybe the only regrets is there were no snack bar during the flight in the galley.

The full service was offered in 3 languages : English, French and German .. quite rare for a North American carrier.

The new Senator lounge in Zurich is very nice except there is no champagne offered,
that should be usual for a lounge dedicated to the top client of Swiss and Star alliance.

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