Review of Lufthansa flight Toronto Munich in Business

Airline Lufthansa
Flight LH 495
Class Business
Seat 3D
Aircraft Airbus A330-300
Flight time 8:25
Take-off 16 Sep 16, 23:00
Arrival at 17 Sep 16, 13:25
LH   #44 out of 112 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 637 reviews
canadair2001
By 1670
Published on 14th October 2016
Date : 16 September 2016
Airline : LH- Lufthansa
Flight : LH 495
Class : Business Class
Itinerary : Toronto (YYZ) - Munich
Aircraft : A330-300

Check- in was done in YQR and my luggage was sent directly to my final destination ZRH.

unfortunately I could not enjoy the Air Canada Maple Leaf lounge in YYZ, as I was connecting from an Air Canada domestic flight and arrived late in YYZ.

Boarding :
- was a bit messy, was supposed to be 30 min before departure and no announcement was done, only some people start to board but without specific order.

I start queuing behind the business class line .
photo img_2755
and then everybody start queuing without order,

Entering the cabin : and sat on my seat : 3D (Aisle seat) :
photo img_2759photo img_2756

the business class config is 2-2-2 on LH, I found the seat comfortable but not ideal : quite tight and also the middle console is very small, you can barely put more than 2 glasses
photo img_2757

View on 1st class where I wish to try on my next trip soon :
photo img_2758

Amenities kit provided by Samsonite :
photo img_2773


Welcome drink was served : Champagne or Water :
I choose the Champagne :
photo img_2760

than menu were distributed :
photo img_2761

Main dinner + Breakfast before landing :
photo img_2763

Choice of :
- Beef,
- Fish (Cod)
- Ravioli

I took the Fish.

Drinks menu :
I don't find the selection of champagne or wine very high standard :
LH should do an effort on providing better Champagne on board :



3D is a middle seat so no window view on the take off :
photo img_2768

As it was late night, no pre- dinner drinks was served, the dinner start 20 minutes after take off :

Appetizer : Salad :
photo img_2769

Main : Cod :
photo img_2770

I skipped the cheese, as I was tired and wanted to sleep :

Dessert was an ice cream from Hagen Daz, the ice cream was good, but not very original :
photo img_2771

Than, it was time to sleep :
woke up flying over Germany : no time for Breakfast any more :
photo img_2772

Approaching MUC airport :
photo img_2774

Raining in MUC
photo img_2775

Thank you Lufthansa and Auf Wiedersehen.

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Verdict

Lufthansa

7.8/10
Cabin7.0
Cabin crew8.0
Entertainment8.0
meal/catering8.0

Toronto - YYZ

8.4/10
Efficiency8.0
Access8.5
Services8.5
Cleanliness8.5

Munich - MUC

9.0/10
Efficiency9.5
Access8.5
Services9.0
Cleanliness9.0

Conclusion

Lufthansa offers quite a good product in business :
- Hard product : Seat configuration (2-2-2) could be better as no direct aisle access to all seats, but seat comfort is good, manage to sleep ok.
- Soft product : the quality and quantity of food was good, but the choice of Wine / Champagne could be improve.

The Munich lounges are quite nice, less busy than Frankfurt.
I prefer transferring in MUC, being less busy airport and offering the Senator Café lounge open during the week only.

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