As I had enough transfer time at Schiphol I visited the KLM Crown lounge in Schengen area. I found a quiet seat in the end corner of the lounge and in general I think the lounge has a nice design and atmosphere. Also drink and snack choices were fine.
Boarding was almost finished when I reached our gate at the far end of D gates pier. A friendly crew welcomed us on board and I settled into my window seat 2F.
In total the Business Class cabin consisted of 3 rows and only 6 seats of 12 were occupied this evening. This meant a nice and calm atmosphere and a friendly flight attendant distributed a choice of newspapers while still parked.
We departed on time and started our route towards the Northern end of Europe.
Soon after take off menus was distributed and there was a choice of two hot main courses tonight: Chicken or fish.
Afterwards aperitif service was conducted and I opted for a gin and tonic which was served with some almonds.
Next hot towels were distributed before the meal was served.
I opted for the fish and the whole meal tasted great and is very well done by KLM for an intra European service wih 2 hours 15 minutes flight time.
After the meal service I enjoyed some tea and a glass of Amarula. Cabin crew also distributed after dinner pralines which was a great touch.
The flight passed by very smoothely and with a very relaxed and unrushed service.
During descent we had some great views of Helsinki before we tuched down at Helsinki where winter was in full swing with minus 13°C and masses of snow.
We parked next to a Tuifly Nordic Boeing 737.
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Verdict
KLM
7.5/10
Cabin8.0
Cabin crew9.0
Entertainment/wifi3.0
Meal/catering10.0
KLM Crown Lounge - Schengen
8.3/10
Comfort9.0
Meal/catering8.0
Entertainment/wifi8.0
Services8.0
Amsterdam - AMS
7.9/10
Efficiency8.0
Access8.0
Services8.0
Cleanliness7.5
Helsinki - HEL
9.5/10
Efficiency10.0
Access10.0
Services9.0
Cleanliness9.0
Conclusion
This was one of the best intra European Business Class service I had. KLM did a great job with a very relaxed service including aperitif, hot towel and hot dinner with meal choices. Crew as always with KLM was very friendly also.
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1 Comments
Really good and comprehensive service indeed.
This really must have made the flight go by quickly.
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