Review of Lufthansa flight Miami Frankfurt-am-Main in Premium Eco

Airline Lufthansa
Flight LH463
Class Premium Eco
Seat 54K
Aircraft Airbus A380-800
Flight time 8:50
Take-off 11 Mar 17, 17:00
Arrival at 12 Mar 17, 07:50
LH   #44 out of 112 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 636 reviews
FlyAlex
By 1685
Published on 12th March 2017
Hello,

After a great holiday it was time to fly back home.

Boarding to our Lufthansa A380 was from the J gates of Miami Airport.
However the gate area did not allow good views of our aircraft so here is a quick shot from the food plaza between J and H gates.

photo lh1

Boarding started on time but was very chaotic. In theory there were several lines for Priority, different row numbers etc.
However the gate area was too small and very crowded. So you could not see which lane is which.
I think Lufthansa definitely has to improve here and make better organized lanes separated better apart from each other.

However I made it on the plane and was greeted by a friendly Lufthansa crew.

Premium Economy cabin was full and I took my comfortable window seat.
In my opinion Lufthansa offers a very good Premium Economy seat which defintely makes a huge difference to general Economy cabin.



This Airbus A 380 also featured nice camera views icluding this tail one.

photo lh5

The crew distributed a pre departure drink of mango juice or water. I had the juice which tasted very nice.

photo lh4

Afterwards they distributed the menu for this flight of 8 hours 30 minutes.

photo lh26photo lh27

We had a very smooth and quiet departure and some excellent views of Miami Downtown, cruise harbour and South Beach.

photo lh6photo lh7

Service started with a snack mix and an aperitif - Campari Orange for me.



Afterwards hot towels were distributed before the main meal service started.

photo lh10

I selected the chicken main dish. Everything was served on real porcelain dishes and also the bread was served warm from a basket.

photo lh16

Everything tasted very good.

The crew made several rounds of drinks including refills for water and wine - a nice touch.

I finished my meal with a cup of tea and some Baileys.

1 hour 30 minutes before landing a warm breakfast including omelette was served.

photo lh13

At this time we were cruising south of Great Britain and sunrise could be followed via the tail camera.

photo lh14

The crew finished the service with another hot towel and some peppermint bonbons distributed during descend.

Soon we landed at Frankfurt ahead of scheduled arrival time and parked at Terminal 1 Z gates area.

photo lh15photo lh17
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Verdict

Lufthansa

9.0/10
Cabin9.0
Cabin crew9.0
Entertainment9.0
meal/catering9.0

Miami - MIA

6.5/10
Efficiency6.0
Access7.0
Services7.0
Cleanliness6.0

Frankfurt-am-Main - FRA

9.1/10
Efficiency8.5
Access10.0
Services9.0
Cleanliness9.0

Conclusion

Lufthansa provided a very good Premium Economy service with comfortable seating, superior inflight service and a friendly crew.

Related

4 Comments

  • Comment 389726 by
    757Fan 340 Comments

    Nice report on LH's Premium Economy product. It looks pretty nice and the food looks much better than what is served in LH Y.

    "However the gate area was too small and very crowded. So you could not see which lane is which.
    I think Lufthansa definitely has to improve here and make better organized lanes separated better apart from each other."

    I remember watching a program a few years ago about MIA and part of the specific episode I saw was about how they turn-around Lufthansa's A380 service from FRA. It was definitely interesting, but I can't remember which program this was on now.

    Thank you for sharing!

      0
  • Comment 389729 by
    Caribel 113 Comments

    Glad to read you're flight was enjoyable. I read a lot of comments about how boarding is chaotic in certain flights. Gate personnel is provided by a contractor to the airline. If the purser doesn't spend the time with those agents to explain the particular protocol for the aircraft type and carrier the agents cannot possibly remember since the contractor shuffles them as needed.

      0
  • Comment 389791 by
    KL651 3470 Comments

    Thanks for this FR.
    Was there an amenity kit provided in Y+ ?
    The meals look okay, the appetizer could be more elaborate though.

      0
  • Comment 389831 by
    FlyAlex AUTHOR 20 Comments

    Thanks for your nice Feedback.
    There also was a nice amenity kit waiting at every seat. It was of nice Design of company Picard and contained tooth brush, socks, eye shades, wet refreshing towel and ear plugs.

      0

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