Review of EVA Air flight Taipei Shanghai in Business

Airline EVA Air
Flight BR752
Class Business
Seat 1A
Aircraft Boeing 777-300ER
Flight time 01:00
Take-off 30 Dec 16, 13:00
Arrival at 30 Dec 16, 14:00
BR   #4 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 142 reviews
Rewardflying
Published on 2nd April 2017
photo br752 cover

Originally intended as an all 747 trip on EVA Air and United back to the US, best laid plans should be broken at times. Morning weather in Taipei was gloomy and windy (which cleared by the time I made the flight change), so I decided to try for Shanghai early. A quick check on ExpertFlyer showed plenty of business class seats on a 1PM departure that featured EVA's 777 with Cirrus business class seats, opposed to the old Premium Laurel business class in the 747.

photo br752 airport tpe 2

My first attempt at the change didn't pan out. The agent said because United issued my ticket I needed to contact United for a flight change. Knowing that flying standby on day of departure is typically allowed, I approached another agent. Within two minutes my boarding pass was in hand for seat 1A on the 1PM departure.

photo br752 airport tpe 1

Caution to TPE travelers. Give yourself time to pass security and immigration. Lines can be long and in this case canceled my visit to the Royal Laurel VIP Lounge in Terminal 2. I arrived at the gate a few minutes before boarding.

photo br752 airport tpe 4photo br752 airport tpe 3

Boarding commenced on time for this flight of 419 miles, which is barely enough time to take your shoes off. Fortunately a "detour" was made giving a few more minutes to enjoy the premium services EVA Air has to offer. 

Royal Laurel Class on the 777 aircraft occupies two cabins. In front of door two is the main cabin of 6 window seat rows and 7 center seat rows. (One version of the 777 has a window seat in row 7 on the right side.) The mini-cabin is 4 rows behind door two. I prefer the front cabin as it's much quieter. Total J seats are either 38 or 39. This triple seven was a 39 seat version.

photo br752 cabin 2photo br752 cabin 3

You can see the row 7 window seat behind the FA in this photo.
photo br752 cabin 1

Center seats offer good privacy.
photo br752 cabin 4

A view from 1A.
photo br752 cabin 5

Behind seat 6A is a large lavatory best described as handicap accessible.

photo br752 cabin lav hcp 1photo br752 cabin lav 1photo br752 cabin lav hcp 2

Seat 1A was waiting for me with a large pillow and blanket.
photo br752 seat 1

The Cirrus business class seat is an outstanding seat, second only to B/E's Super Diamond in my opinion.
photo br752 seat 2photo br752 seat 3

Storage for your shoes, or other items can be found below the side table under the monitor.
photo br752 seat 4

The footwell offers a reasonable amount of space but does narrow at the end. There is a lower rest for those that want an angle position.
photo br752 seat 5

If there is a knock to the EVA design it would be the monitor. At 15.4 inches it seemed small, but isn't. I guess I'm scarred for life after JAL's 22 inch behemoth. It's touch screen and HD. The knock is it must be stowed on take-off and landing. The new versions apparently do not, as on Cathay's A350 flight they were allowed extended. Anyway, minor detail.
photo br752 seat 6

Monitor clarity is good for the window being open. Just enjoy the ride.
photo br752 seat 7

I guess it makes sense.
photo br752 seat acc 1

A clean design where everything is right next to you. No searching.
photo br752 seat acc 2

Clean design coat hook.
photo br752 seat acc 3

The armrest when raised which doesn't offer storage inside as does the B/E Super Diamond armrest. However now I'm wondering what the latch is for, I guess I need a longer flight to figure that out!
photo br752 seat acc 4

Expansive meal tray that easily slides out from underneath the side table.
photo br752 seat tray 1photo br752 seat tray 2

Now it's time for some EVA Airways premium service.

Immediately on boarding the first of many oshibori was offered.
photo br752 amenity osi 1

Slippers were handed out. Again, average flight time 83 minutes.

photo br752 amenity 1

For a power nap.
photo br752 amenity 2

Thunder and noise canceling seem to contradict each other, don't you think?

photo br752 ife 1

An extensive Wine and Beverage menu was distributed. Champagne de Castelnau was featured. I held fast to my usual.
photo br752 menu bev composite

An impressive selection of three lunch entrees were offered.

photo br752 menu food 2

The menu was also "on-line".

photo br752 menu food 3

I selected the "Green & Safe" chicken leg. I was hoping for the later, not the former.
photo br752 food pres 1photo br752 food pres 2photo br752 food pres 3

Without delay a lovely young flight attendant appeared and pronounced "Your free range chicken lunch entree, please enjoy".

photo br752 food 1

Except it looks like pork does it not? But the skin looks like chicken?? Nonetheless it had a mild flavor closer to chicken so…. Pretty good too, not gourmet but for an airline lunch, anytime.

photo br752 food 3

It was accompanied by a small appetizer that did indeed have a pork along with Mozzarella cheese. Quite good.

photo br752 food 2

And the obligatory dish of fruit as dessert along with a black coffee.

photo br752 food 4photo br752 food 5

Upon completion oshibori #2 was placed on the table.

photo br752 amenity osi 3

I mentioned a detour to enjoy the service.

photo br752 ife 2

Wi-Fi is available on EVA Air 777 aircraft for these prices. I did not test the connection, given the fact that it's not available over China and much of the flight path was over China.

photo br752 wifi composite

83 minutes flies by when you have 3 oshibori to deal with as well as a full course lunch, and take your shoes off.

photo br752 amenity osi 2

As with my prior EVA Air long haul flight, the flight attendants on this short flight in business class were attentive, polite and willing to converse with you. The cabin had about 15 passengers and there were 5 attendants up front.

Flight path

photo br752 flight path

Plane spotting on arrival.

KLM 787 (It has been reported KLM will start flying this guy out of my home airport next year. Yay!)
photo br752 plane other 1

Etihad A330
photo br752 plane other 2

And the one that is calling my name.
photo br752 plane other 3
See more

Verdict

EVA Air

7.4/10
Cabin7.5
Cabin crew8.0
Entertainment/wifi7.0
Meal/catering7.0

Taipei - TPE

7.0/10
Efficiency5.0
Access7.0
Services8.0
Cleanliness8.0

Shanghai - PVG

4.3/10
Efficiency4.0
Access4.0
Services4.0
Cleanliness5.0

Conclusion

A final comment is a note to myself. Next time you book a flight on EVA Air, make it longer than 83 minutes.

Information on the route Taipei (TPE) Shanghai (PVG)

Les contributeurs de Flight-Report ont posté 4 avis concernant 4 compagnies sur la ligne Taipei (TPE) → Shanghai (PVG).


Useful

La compagnie qui obtient la meilleure moyenne est EVA Air avec 8.2/10.

La durée moyenne des vols est de 1 heures et 41 minutes.

  More information

5 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 392122 by
    Razza_Pr 216 Comments
    Hello, rewardflying, and thank you for this FR :)

    What an impressive service for a one hour short hop!

    "Give yourself time to pass security and immigration. Lines can be long..."
    -Approximately how long did it take for you to pass through?

    By the way, Green & Safe is a specialty grocer. So if anything it stands for quality assurance more so than colour and.. well, food safety?

    "Except it looks like pork does it not? But the skin looks like chicken??"
    -It looks more like ducks to me. Consistency of the meat was good though, right? Sure looks good, though!

    3 oshibori in a one hour short hop. If only European airlines would be so generous :P

    "And the one that is calling my name."
    -My last flight experience with them left a bad taste in my mouth (literally) when it was overcooked foods galore. But maybe the food quality in F/R is better than J. Maybe if I start collecting Star Alliance miles..

    No bonuses from Shanghai? Or were you only there for a layover before United on the same day?

    Thanks again. Cheers!
  • Comment 392124 by
    Rewardflying AUTHOR 493 Comments
    Hi again Razza_PR, hope things are well with you

    -Approximately how long did it take for you to pass through?
    My experiences at TPE 30min-60min with 7AM the worst time.

    Green & Safe, assumed it meant something other than my snarkyness :)
    Maybe it was duck, but isn't duck leaner? Regardless it was good.

    EVA can be hit or miss with the catering, but to date they still have the best breakfast in the sky.

    No bonuses from Shanghai? Or were you only there for a layover before United on the same day?
    I did an overnight in Shanghai. Went into town the next day. I don't think I have many pics. Glass and steel city, flat land not much to see other than a billion apartment buildings. Wasn't impressed with Shanghai at all, except for the prices. Got tired of getting asked in the airport if I needed a ride. However did find a helpful person who got me transportation albeit expensive. My main goal was to get back to make my flight. So unimpressed with Shanghai I cancelled a planned trip this summer and changed to Tokyo. Better food :) Easier to communicate.

    Thanks for your comments and reading as always.
    • Comment 392170 by
      Razza_Pr 216 Comments
      Hello, rewardflying.

      "EVA can be hit or miss with the catering, but to date they still have the best breakfast in the sky."
      -I've done some LHR-BKK return sectors with them in the past, and their catering was always a hit. The overcooked foods galore I stated was about Singapore Airlines across 4 sectors doing LHR-SYD and AKL-LHR. So I'm not in a hurry to get back on any of their flights in the immediate future.

      "However did find a helpful person who got me transportation albeit expensive."
      -How expensive in total? More expensive than taking the maglev?

      "So unimpressed with Shanghai I cancelled a planned trip this summer and changed to Tokyo."
      -Will you spill the deets about your summer itinerary on your next FR? :)

      Cheers, and take care
  • Comment 392206 by
    bulkhead777 1 Comments
    Nice report!
  • Comment 392362 by
    Rewardflying AUTHOR 493 Comments
    Whoosh, over my head on "calling my name" as in SQ. Agreed on the flights in business I had to Australia. Some of the worst catering. I'm taking SQ first class A380 from JFK to SIN next summer, hope that is better. SQ for sure is falling behind, as is CX. Asian competition ramping up.

    Shanghai transportation was about $115 for a 4 or 5 hour private car if I remember correctly. I wanted to go into town to cash in my PYE cert from CX first class and needed to get back to make the UA flight, so didn't want to take any chances getting back. Plus is was cold and I didn't have a super warm coat. Expensive yes, but not so much if I had missed my flight back.

    Well UA is next of course. Then a break. First flight for 2017 is BA A380/B787 in first to SFO-DEL. See you this weekend!

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