Review of Malaysia Airlines flight Jakarta Kuala Lumpur in Economy

Airline Malaysia Airlines
Flight MH710
Class Economy
Seat 17D
Aircraft Boeing 737-800
Flight time 01:30
Take-off 13 Feb 17, 11:45
Arrival at 13 Feb 17, 14:15
MH   #23 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 216 reviews
anaknegeri
By 3300
Published on 28th March 2017
Hello friends.

Here I will tell you the story of my journey to Kuala Lumpur, Malaysia, on February 2017.

The story contains only 2 parts:
Part 1: Jakarta - Kuala Lumpur (Malaysia Airlines MH710, Boeing 737-800) - you are here
Part 2: Kuala Lumpur - Jakarta (KLM KL809, Boeing 777-300ER)

As usual, please apologize for my bad English, and there will be more photos than words.

BRIEF BACKGROUND

As a fellow undergraduate student, while also owning a small-scalle travel agency, I was very happy that the usual 1-month holiday would come after a semester with full of assignments and tests. This holiday would be also my last holiday before a long process to do my final research paper before graduation. Then I decided to once again visit my "negeri jiran" (neighboring country), Malaysia, a country with many cultural similarities with Indonesia.

At that time, Malaysia Airlines, Malaysian flag carrier and a member of Oneworld, offered cheap ticket price from Jakarta to Kuala Lumpur for only IDR 650,000 (around USD 50.00), while usually the ticket price is more than IDR 1 million. Without too much thinking, I quickly bought it. Then how about my returning journey from Kuala Lumpur? I decided to fly with my favourite Dutch flag-carrier, KLM, which also offered cheap ticket price from Kuala Lumpur (popularly known as "KL", not to be confused with KLM's IATA code) for only IDR 480,000 (around USD 37.00).

This would be my 1st flight with Malaysia Airlines after 15 years. My last time with it was in December 2001, when I boarded it from Medan to Penang, then from Penang to KL. There were no meal sets on those flights, only "kacang masin" (salted peanuts). The Medan-Penang route of Malaysia Airlines had been discontinued after the arrival of its LCC competitor, AirAsia.

At February 13th of 2017, a day after my birthday, the journey began.

MALAYSIA AIRLINES
Jakarta Soekarno Hatta (CGK) - Kuala Lumpur (KUL)
February 13th, 2017
Flight no: MH 710
Reg code: 9M-MLN
Type: Boeing 737-800
Dep: 11.45 a.m. (UTC+7)
Arr: 2.15 p.m. (UTC+8)


From my lovely home at southeastern side of Jakarta, I hop an express bus to the Soekarno-Hatta International Airport. It was time when commuters left their home to their offices, so the traffic jam could not be avoided, especially on the Bogor-Jakarta toll road and Jakarta Outer Ring Road (JORR).

At the west side of Bogor-Jakarta toll road the construction of LRT tracks was still ongoing.
photo 33112633711_6abc378b10_o

Congested traffic.
photo 32396990454_6f91d286f2_o

The elevated busway project still also ongoing in Ciledug area.
photo 33241250565_d8d0889d35_o

Around 10 kms from the airport, the traffic was normal without congestions.
photo 32396990294_600cf75cff_o

Entering the Soekarno-Hatta Airport area. A 747 of Lion Air could be seen.
photo 33199123176_babf376070_o

Our bus reached terminal 1, domestic terminal, before entering terminal 2.
photo 33199224576_524faca8b8_o

Finally the express bus arrived at terminal 2. The bus journey took 2 hours from my residence.
photo 33241249785_4137766ac1_o

photo 33199122406_9483822e34_o

Our flight number was MH710.
photo 33199223866_af27ca019b_o

Then I proceed to check in counter, with quite long queue. Indonesian and Malaysian passengers dominated the flight, but there were also many People's Republic of China citizens going home through KL.
photo 33199122246_c56a11496f_o

photo 33199223206_25ddc4dd4d_o

photo 33241249285_ac5876cb10_o

After the check in process, I proceed to immigration counter to have my passport stamped. Then I walked to the boarding gate. While on the way to the gate, there was a small playground area for kids.

photo 33199122026_c033538b4c_o

A 777-300ER of Saudia could be seen, ready for departure to its base, bringing some "umrah" pilgrims to Mecca.
photo 33241249095_81bc702400_o

Gate D5, our boarding gate. There was an ongoing construction behind the screen.
photo 33199222496_f5db070b14_o

photo 33241248935_874255b8e8_o

Our aircraft ready for departure. The loading of foods and luggages were in process.
photo 33199121826_8b1548ee01_o

A Thai Lion Air fleet.
photo 33241248855_5436f5899d_o

A330 of Garuda.
photo 33199221996_e3f43dc770_o

photo 33241248715_f9de0dfac9_o

At around 10.45 a.m., the boarding process started. The passengers were separated based on the colour of cards distributed to passengers before entering the waiting hall.

Entering the aircraft, we were welcomed by senior cabin crews.

The front area of the cabin was dedicated to business class.
photo 33199121606_b9f6a5bf62_o

Then the economy class area behind it.
photo 32396987724_cf1192a25f_o

At around 20 minutes after that, all passengers had embarked. Then the IFE LCD started showing safety instruction video in 3 languages: Malay, English, and sign language.
photo 33241248595_37bb34aced_o

photo 33241248505_89415d845a_o

At around 11.45 p.m. the aircraft started to take-off. But not so long after that, we faced bad weather condition for around 15 minutes.

Then the weather had been stable again. I started to open the table and explore any stuff inside the seatpocket.

The headphone.
photo 33199121486_c26b6d75dc_o

Safety card.
photo 33241248405_0d5f62840d_o

"Going places" magazine.
photo 33241248305_d2c7f525fd_o

photo 33112630061_c7c320ea80_o

photo 33241248085_1101af388b_o

photo 32858068990_fcaf551f64_o

Then I explored the IFE. There were updated movie collections, and also lot variaties of musics, especially Asian musics (Malaysian, Indonesian, Chinese, Japanese, Korean). I was very happy to see an album of my currently favourite K-Pop duo, Akdong Musician (AKMU), on the IFE.

photo 33199121316_1784d9e4bd_o

photo 32858068930_7971c36799_o

photo 33241247845_e7a8aab14b_o

photo 33112629811_8843bb9d5c_o

photo 32396985354_77e0e0ca34_o

photo 32858068450_fc776012fb_o

photo 33199121036_a2de7482a0_o

photo 32858068250_a88fc74493_o

photo 32858068200_54d624dd6d_o

While listening to AKMU's album titled "Spring", the cabin crews started serving meals. They only offered 2 options: chicken or fish. I said them "fish". Then they gave me a lunch set containing rice, a Malay-style fish curry, vegetables, and a cup of water. The fish curry was so yummy and reminded me to my mother's cooking. The size was also enough to fill my stomach at this lunch hour.
photo 33199120846_da1d426d99_o

The cabin crews also served drinks, but as we were in a not-so-good weather condition with small-scale turbulence, it was quite difficult to serve them. Some drops of the orange juice then were poured on my shirts. The senior cabin crew politely apologized to me.

After the lunch, I continued listening to musics on the IFE. This time I listened to another duo. This duo were not singers, but very talented guitarists. They were DEPAPEPE from Japan. I had attended their concerts in Jakarta twice.
photo 33084593432_35bcdc9b62_o

The first song of the album was titled "START". It was a popular song for our guitar practice when I and my friends were in high school.
photo 32858068090_e26043157b_o

And this was the toilet condition. Clean and well-maintained.
photo 33084593062_703bcab607_o

During the journey, the aircraft faced bad weather condition 3 times, and even in other times some small-scale shakes happened.

Then finally the aircraft landed safely in Kuala Lumpur International Airport (KLIA) at 2.15 p.m. (UTC+8), 1 hour ahead of Jakarta. While the aircraft was on the way to the apron, we saw 2 Boeing 777-200 of Malaysian Airlines parked. The one was in a full white colour without liveries. Malaysia Airlines faced their worst year in 2014, when they lost 2 777s in the same year. A 777 was lost while en route from KL to Beijing, while another 777 was shot down in Ukraine.
photo 33241246395_1824753cbb_o

photo 32426437853_30cda26985_o

The aircraft stopped on the apron, the seatbelt signs were turned off, and it was time to leave. While disembarking, the plane's speakers played a song from Depapepe titled "Sunshine Surf".

And this is the final picture of the aircraft.
photo 33199120526_bf19c2351c_o

The situation inside KLIA's main terminal.
photo 33084592112_705c4cc605_o

photo 33112628211_9f8ec1711f_o

After immigration checks, it was time to claim my baggage.
photo 33241245875_87aa4084a0_o

Then I went down to the KLIA bus station, to hop an express bus to Terminal Bersepadu Selatan (TBS), KL's main intercity bus terminal. There I would buy a ticket of intercity bus to Penang.
photo 32858066600_e06931afc6_o

photo 33241245485_32675dea2d_o

photo 33241245355_fca516f0af_o
See more

Verdict

Malaysia Airlines

8.4/10
Cabin8.0
Cabin crew8.5
Entertainment/wifi9.0
Meal/catering8.0

Jakarta - CGK

7.0/10
Efficiency7.0
Access7.0
Services7.0
Cleanliness7.0

Kuala Lumpur - KUL

7.5/10
Efficiency7.5
Access8.0
Services7.0
Cleanliness7.5

Conclusion

After 15 years not flying with it, I was satisfied with Malaysia Airlines. The cabin condition was very well and clean. The seat was comfortable with wide seat pitch. Senior cabin crews were friendly and communicative. The food quality was excellent, reminding me to my mother's cooking. The IFE was more than enough to entertain you in a 2-hour journey with varieties of contents, especially for K-Pop and J-Pop fans like me.

Soekarno-Hatta Airport Terminal 2D was good enough, and no further comments from me about the airport, as I had departed and arrived here very often.

Kuala Lumpur International Airport was also good enough, with great design and clean interior, but unfortunately robotic and less-friendly staffs.

*FYI, I arrived in KLIA on the same day when Kim Jong-Nam, the stepbrother of North Korean leader Kim Jong-Un, was murdered in klia2 (KLIA's LCC terminal). The investigation of his death is still ongoing, which makes the diplomatic relation between Malaysia and North Korea currently deteriorated.

Thanks for reading. Any suggestions and feedbacks are appreciated.

Information on the route Jakarta (CGK) Kuala Lumpur (KUL)

Les contributeurs de Flight-Report ont posté 20 avis concernant 4 compagnies sur la ligne Jakarta (CGK) → Kuala Lumpur (KUL).


Useful

La compagnie qui obtient la meilleure moyenne est Garuda Indonesia avec 8.0/10.

La durée moyenne des vols est de 1 heures et 52 minutes.

  More information

0 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !

Login to post a comment.