Review of Cathay Pacific flight Hong Kong Newark in Business

Airline Cathay Pacific
Flight CX890
Class Business
Seat 17K
Aircraft Airbus A350-900
Flight time 15:55
Take-off 25 Aug 18, 18:20
Arrival at 25 Aug 18, 22:15
CX   #2 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 511 reviews
rbix
By 3643
Published on 6th January 2019
Hi, everyone! Wishing everyone a Happy New Year and yet another welcome to the final leg of the Summer 2018 travel series! After a relaxing month in Hong Kong, it was time to head back to New York. Given the fact that I usually land at JFK, I decided to fly to Newark this time primarily due to the fact that CX is currently serving the route using the Airbus A350-900 (which I was quite excited about), and that flights to JFK were full to capacity as I was yet again going through a redemption booking. On the bright side, this is the first time I'll be experiencing flying on the A350 on a long-haul flight!

Booking this flight was quite easy, although there were a few seats available from when I bought the ticket, but I was able to get everything done within a matter of minutes. Nevertheless, I hope all of you enjoy reading this report.



Pre-flight


I got the private car that I always hire in order to go to the airport. I arrived at around 4:15 PM, which gave me enough time to check-in, go through security/immigration, spend time in the lounge, and plane spot before the flight, as well as avoid the rush since it was approaching the end of the summer peak season.
photo dsc06457photo dsc06459

HKG Interior
photo dsc06461photo dsc06462

Check-in counters
photo dsc06469photo dsc06468

Special check-in area for US-bound flights
photo dsc06473photo dsc06474

Before actually checking in, there were questions being asked about our stay as well as our bags, which is a normal procedure for flights departing for the US. Once that was done, we were able to check-in, where the whole process took less than 10 minutes.

Heading towards security
photo dsc06476

Post-security


Since my flight was departing from gate 48 this evening, I decided to head to The Bridge, located near gate 36
photo dsc06477photo dsc06479

Heading towards the airside
photo dsc06483

A couple of shops at HKG


An interesting attraction of a Hong Kong taxi
photo hktaxi

Heading towards The Bridge via the Automated People Mover, which eases the journey to the other side of the airport
photo dsc06499photo dsc06501photo dsc06502

Automated People Mover
photo dsc06504photo dsc06505

The Bridge entrance
photo bridge1photo bridge2

Lounge invitation
photo dsc06516

Generally, I would go to the lounge which is closest to the gate, and I wasn't really a huge fan of The Bridge from my past visits. However, this time, I was able to get a completely different perspective as I went to a different wing which was more spacious. The south wing of The Bridge has multiple dining options such as the Bistro, the Long Bar for those who want a drink, and a little IT area for productivity


The Bistro
photo dsc06525photo dsc06526

Views from The Bridge, including a shot of Cathay Pacific Airbus A330-300, B-LAN, which will serve as CX699 to BOM
photo dsc06528photo dsc06529

More shots of The Bridge


Boarding pass
photo dsc06538

After some time, I went to the main departure area in order to do some plane spotting
photo dsc06536photo dsc06539

Airside
photo dsc06541photo dsc06545

Air New Zealand Boeing 777-200ER, ZK-OKB, which will serve as NZ80 back to AKL later this evening
photo dsc06543

Lufthansa Airbus A340-600, D-AIHL, which arrived from FRA as LH796
photo dsc06544

British Airways Boeing 777-300ER, G-STBD, that arrived from LHR as BA27
photo dsc06546

Cathay Pacific Airbus A330-300, B-HLD, preparing to depart for BKK as CX613 with a special appearance by Finnair Airbus A350-900, OH-LWC, which is currently on remote standby and will serve as AY100 back to HEL later this evening
photo dsc06549

Cathay Pacific Airbus A350-900, B-LRA
photo dsc06550

Virgin Atlantic Boeing 787-900, G-VWOO, which just arrived from LHR as VS206
photo dsc06551

Cathay Pacific Boeing 777-300ER, B-KPG, which will serve as CX812 to BOS
photo dsc06553

Korean Air Boeing 777-300ER, HL8274, preparing to depart back for ICN as KE602
photo dsc06554

On the way to gates 60-71
photo dsc06555photo dsc06557

FIDS
photo dsc06558

I've always referred to HKG as plane spotter's paradise!
photo dsc06562

Qantas Airbus A330-300, VH-QPF, which arrived from MEL not too long ago as QF29 and will depart for BNE as QF98 later this evening
photo dsc06563

Gates 60-71
photo dsc06565photo dsc06568

Emirates Airbus A380-800, A6-EDR, which will depart back for DXB as EK383 this evening
photo dsc06567

After spotting the planes I could find, I went back to The Bridge and decided to hang out there before boarding my flight


Some options at the Bistro


IT zone, a perfect area for some productivity
photo dsc06583photo dsc06584

The Long Bar
photo dsc06586

I couldn't resist!
photo dsc06587

I was back at the lounge for about 15 minutes before I headed to gate 48 in order to board the flight
photo dsc06590photo dsc06601

Heading towards gates 40-50


Walking towards gate 48
photo dsc06609photo dsc06613

The boarding process went very smoothly
photo dsc06614photo dsc06615

Well, time to head back home!
photo dsc06617

Before boarding, there were officers asking every passenger about our hand luggage as a secondary security measure, which is a normal procedure for a US-bound flight
photo dsc06619

Plane to EWR: B-LRJ
photo dsc06622

Let's board!
photo dsc06621photo dsc06624

Some pre-flight information:
Date: 25 August 2018
Airline: Cathay Pacific
Flight Number: CX 890
Route: Hong Kong (HKG) - Newark (EWR)
Aircraft: Airbus A350-900
Registration: B-LRJ
Distance: 8061 miles
Scheduled Departure Time: 6:20 PM
Actual Departure Time: 6:59 PM
Scheduled Arrival Time: 10:15 PM
Actual Arrival Time: 10:07 PM
Flight Time: 15 hrs 55 mins
Departure Gate at HKG: 48
Arrival Gate at EWR: 55

Inflight


Main business class cabin
photo dsc06626

My seat, 17K with inflight controls
photo dsc06627photo dsc06629

Seat signage
photo dsc06904

View from my seat: Cathay Dragon Airbus A330-300, B-LBE, preparing to depart for FOC as KA662
photo dsc06631

Brush wing logo in the back
photo dsc06636

Storage space
photo dsc06639photo dsc06640

The good 'ol legroom!
photo dsc06641photo dsc06642

Entertainment system
photo dsc06643photo dsc06645

I just love this camera view!
photo dsc06651

Welcome drink - Champagne
photo dsc06654

I'm definitely going to enjoy the next 15 hours!
photo dsc06657

Interactive remote control
photo dsc06660

Seat space
photo dsc06661

Cabin views
photo dsc06663photo dsc06665

Before I knew it, the cabin crew came around to distribute amenity kits prior to departure
photo dsc06666photo dsc06667

Once boarding was finally complete, the captain came on with his pre-flight welcome, advising us that we would be arriving into Newark ahead of schedule with the flight time of 15 hours and 9 minutes, as well as that there was going to be the usual turbulence which would occur on and off throughout the entire flight, which is generally expected.

Hot towel
photo dsc06669

Flight info
photo dsc06673

Table space
photo dsc06679

Pushing back from the gate approximately 15 minutes later
photo dsc06680photo dsc06681

LED overhead signage
photo dsc06684

HKG Control Tower
photo dsc06689

Cabin view with mood lighting in preparation for takeoff
photo dsc06709

The sun was beginning to set already
photo dsc06702

AirAsia Malaysia Airbus A320-200, 9M-AGG, preparing to depart as AK137 back to KUL
photo dsc06705

VietJet Air Airbus A320-200, VN-A675, preparing for departure as VJ877 back to SGN
photo dsc06716

Taxiing to Runway 25L
photo dsc06718photo dsc06720

We then took off 40 minutes behind schedule at approximately 6:00 PM
photo dsc06723

High above the clouds
photo dsc06725

A few minutes after departure
photo dsc06732photo dsc06734

Peace out, Hong Kong!
photo dsc06735photo dsc06741

I actually like the new entertainment interface as it look very refreshed compared to the one shown on older aircraft
photo dsc06742photo dsc06759

Within 10 minutes after departure, the crew came around the cabin to distribute menus and other amenities such as water bottles and US customs forms

Evian water bottle
photo dsc06765

Menu cover
photo dsc06747

Menu for today's flight
photo dsc06748photo dsc06749

Drink menu
photo dsc06750photo dsc06751

Cruising with a view of the A350-900 engine
photo dsc06752

Overall cabin view
photo dsc06753

Yes, I watched Moana yet again on this flight!
photo dsc06760

It wasn't long before the cabin crew came around the cabin to take drink orders. Like always, I got a Perrier
photo dsc06763

Table setup with the appetiser and garlic bread
photo dsc06781

A second round? Don't mind if I do!
photo dsc06783

For the main course, I ended up going for the prawns with crab meat served with vegetables and jasmine rice, which was not bad
photo dsc06788

Enjoying my prawns while watching Moana
photo dsc06793

Soon after, I finished the main course and that was when the trolley with fruit and cheese plates passed by. I wasn't in the mood for cheese or dessert, so I just asked for some fruit.
photo dsc06798

Hot towel to officially end the dinner service
photo dsc06805

At that point, I made the decision to open up the inflight map to find out our current location. It turned out that we were above northern China
photo dsc06822photo dsc06817photo dsc06820

Cabin views
photo dsc06827photo dsc06832

More seat views
photo dsc06828photo dsc06836

The next thing I knew was the cabin lights changed, making it the perfect environment for passengers to rest
photo dsc06837photo dsc06839

Filling out the US customs form
photo dsc06844

After looking for more programs to watch during the flight, I ultimately went for The Big Bang Theory yet again
photo dsc06845photo dsc06849

After watching a couple of episodes, I decided to call it a night above Russia
photo dsc06862photo dsc06864photo dsc06871

A dark cabin
photo dsc06872

Within five minutes, I was ready for bed with the seat fully flat and the duvet all nicely spread out.
photo dsc06873

I slept for a good 9 hours only to wake up just in time for the breakfast service. I have to admit, the beds were quite comfortable on the A350
photo dsc06875

Orange juice
photo dsc06876

Waking up above Canada
photo dsc06882photo dsc06884

Cabin views yet again, with different settings of mood lighting
photo cabinviewphoto dsc06901

Fruit platter along with yogurt
photo dsc06892photo dsc06898

For the main entrée, I chose one of my favourites: assorted dim sum!
photo dsc06902

Hot towel
photo dsc06903

Afterwards, I headed on to the bathroom which looked completely used and messy after a long flight
photo dsc06905

Evian water bottles were handed out once I got back to my seat
photo dsc06907

It wasn't long until the captain came on again stating that we are starting the descent into Newark and that we would be landing in 30 minutes
photo dsc06913

Time was really flying
photo dsc06923photo dsc06934

Starting the descent
photo dsc06949photo dsc06939

View from the tail camera while upon descent
photo tailcameraview

Final shots before landing
photo dsc06955

Only 5 minutes left until we land
photo dsc06951

Cabin with mood lighting in preparation for landing
photo dsc06959

Before I knew it, we landed at Newark Liberty International Airport at 10:07 PM, 8 minutes ahead of the scheduled arrival time. However, the taxi to the terminal took about 5 minutes

Actual flight route
photo dsc06963

Taxiing to Terminal B with the view of Emirates Boeing 777-300ER, A6-ECV, which arrived from DXB via ATH as EK209 and SAS Airbus A340-300, OY-KBA, which arrived from CPH as SK901
photo dsc06967

Docking at gate 55, with a side view of United Airlines Boeing 767-400ER, N67052, which arrived from LHR as UA921
photo dsc06972photo dsc06973

Post-flight


Disembarking/Arrival into EWR


Another arrival, Primera Air Airbus A321-200, OY-PAD, that arrived from CDG as PF21
photo dsc06984

To cut a long story short, immigration and retrieving my bag were a breeze, but going through customs took quite some time as the lines were so long that I didn't make it to the arrival hall until 35 minutes later
photo dsc06987

Terminal B Arrival Hall, which was quite crowded
photo dsc06988photo dsc06991

Afterwards, I headed downstairs to the passenger pick-up area where I met my private cab driver, and then headed on home.
photo dsc06992photo dsc06993

Level 1
photo dsc06994photo dsc06995photo dsc06996

Terminal B arrival hall exterior
photo dsc06998photo dsc06999
See more

Verdict

Cathay Pacific

8.9/10
Cabin9.5
Cabin crew9.0
Entertainment/wifi8.5
Meal/catering8.5

Cathay Pacific The Bridge

9.3/10
Comfort9.0
Meal/catering9.5
Entertainment/wifi9.5
Services9.0

Hong Kong - HKG

9.6/10
Efficiency9.5
Access9.5
Services10.0
Cleanliness9.5

Newark - EWR

7.4/10
Efficiency5.5
Access7.0
Services8.0
Cleanliness9.0

Conclusion

I would say that this was a decent flight on Cathay Pacific, especially on the Airbus A350-900 for a long-haul flight. I'm glad that I chose this flight to Newark rather than flying to JFK on the Boeing 777-300ER. Don't get me wrong, I love that aircraft, but I wanted to try something new once in a while.

As always, CX always have an outstanding seat onboard business class along with the other features such as the inflight entertainment, good crew service, as well as the on-time performance of the flight where we departed and arrived on schedule!

Thanks for reading this trip report as this is the end of the Summer 2018 trip report series. I hope you enjoyed them. I will be posting more trip reports in the near future. So, be sure to tune in next time for my next travel series coming up soon!

Information on the route Hong Kong (HKG) Newark (EWR)

Les contributeurs de Flight-Report ont posté 4 avis concernant 1 compagnies sur la ligne Hong Kong (HKG) → Newark (EWR).


Useful

La compagnie qui obtient la meilleure moyenne est Cathay Pacific avec 8.4/10.

La durée moyenne des vols est de 15 heures et 51 minutes.

  More information

4 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 482961 by
    hometoyyz 539 Comments
    Hi Rbix,

    Happy New Year to flight-report’s favourite Hong Kong to New York in CX J commuter!

    Your shots of the hustle and bustle of HKG remind me that I need to get back to Hong Kong sooner than later. Hmmmm…

    Interesting to see The Bridge — I’ve walked past that lounge so often, but I feel it’s so relatively under-reported compared to its more famous peers in the CX HKG lounge system. Glad your most recent visit was more enjoyable than your previous ones there, it looks like a competent business class lounge.

    Some great spotting, that shows why you call the airport a spotter’s paradise. It’s very spotter-friendly in layout, and there’s lots and lots of variety in terms of traffic.

    I don’t remember if I’ve seen the CX J-seat storage bin before. Very handy.

    I love it when they hand out arrival forms early in the flight, even on a 15-hour epic like this one.

    Moana again? You’re welcome!

    Catering looks decent quality, but a little light — especially compared to the sheer fit of gluttony in First.

    Nine hours of sleep is nothing to sneeze at on a plane. Nicely done! I presume one has to set up one’s own bed in business class?

    The dim sum for breakfast looks very good — almost certainly the right choice.

    Primera Air on arrival. Alas, poor airline. We hardly knew ye.

    Great that you got to ride the A350 on this one — aside from the novelty factor, what did you notice as the big differences, especially given the cabin looks so similar on CX between the two aircraft?

    Thanks for sharing this one, and I look forward to reading your next series — and more New York to Hong Kong in CX J — in the near future.
    • Comment 483360 by
      rbix AUTHOR 73 Comments
      Thanks for the comment and kind words, Hometoyyz! I agree as well in regards to The Bridge. I usually go to a lounge which is closest to the gate, so I thought this was a good option. The seat storage is considered a recent addition by CX as it is mostly shown on the Airbus A350-900 and A350-1000. I'd have to say the seats as a flat bed were extremely comfortable and quite refreshed compared to the Boeing 777-300ER. So, I'm glad to say I was able to get some good quality sleep on this flight.

      "Primera Air on arrival. Alas, poor airline. We hardly knew ye."
      - It was sad to hear about Primera Air since it recently ceased operations

      To answer your question, the other factors would include the WiFi onboard, the flat bed which I've mentioned earlier, more modern cabin, as well as the more interactive entertainment system, which I thought was a plus. Once again, I'm so glad you enjoyed reading this trip report! Happy travels! ;)
  • Comment 483331 by
    KévinDC TEAM SILVER 6782 Comments
    Hi Rbix, Happy New Year!

    A fantastic report as always! It's nice that you got to discover a nicer part of the Bridge and change your opinion. CX lounges are always nice, but with the closure of the Cabin and the Arrival in the last year, I fear the hub J lounges will get more crowded--though I know they opened the Deck, which seems to have gotten mixed reviews.

    Beautiful planespotting! HKG really is a planespotters paradise with so much variety and huge windows with great views. Though I like my local airport IAD, planespotting from inside the terminal (A/B Concourse) is always difficult.

    I really like the look of the updated Zodiac Cirrus seats on the CX A350s. It makes the cabin look brighter and more modern.

    Catering looks good by CX standards, though the pre-arrival breakfast's portion seems rather stingy. Having flown AA J to HKG a few times, 3 meals are served, and the mid-flight snack on AA is about the same size as that breakfast on CX. Granted, US carriers tend to overfeed, and I'm sure the quality of CX catering is better, though AA's mid-flight dim sum was surprisingly good the 2 times I've had it.

    Thanks for sharing!
    • Comment 483359 by
      rbix AUTHOR 73 Comments
      Thanks for the comment and kind words, KévinDC!! I haven't been to The Bridge in a year and I'm glad I was able to explore more of the lounge than just one wing thaT I've gone to so frequently. I've heard a lot of good things of The Pier but never got the chance to explore it. Hopefully, I'll do so in the future!

      I do the best I can when it comes to plane spotting! Glad you like them!

      Well, in regards of the pre-arrival breakfast, I'd say that the dim sum being served onboard is the same portion from what I've seen in the past. So, I wouldn't say that especially with the other courses that come during the breakfast service.

      I'm so glad you enjoyed reading this report! Happy travels! ;)

Login to post a comment.