This was one of the best flights I have ever experienced! I hope you will enjoy it along with me in this report ;-)
LAX
We arrived at the airport by Alaska flight from SJC 3 hours before our Air France flight scheduled departure to Paris. The transfer on the landside of LAX was easier than easy, we got to TBIT in just a few minutes. Check-in was smooth, the agent was very nice, there were only a few people in every line for eco, business or first. This went really well. The pain is security. We do not have TSA Pre-check, so we had to go to a regular queue which was never-ending. There was no line for premium customers which is so weird! I consider LAX does a pretty bad job at here. I also hate to get off my shoes and walk on that dirty floor in my socks. Disgusting. And so are the bins! They were so dirty and no special bins for your shoes so you place your jacket and notebook to the same one as the other people's shoes. That is so so bad!
Oneworld Lounge
We were directed to the Oneworld Lounge situated on the first floor just a minute after security. Be aware that this is Oneworld, not Qantas - that is for La Premiére customers only. It is nice that AF uses this lounge over Korean Air because that is pretty basic. But also this lounge failed in my point of view. The food selection was very basic and limited to my taste and the bar was not working. You could serve yourselves with the champagne or wines but the barman only washed the glasses and did not want to do any cocktail. Also, the glasses were very dirty and I was not able nearly to find at least a bit clean one.
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But where they do a great job is showers. They are so huge, nicely equipped and the number of a free shower room is always available. We had no waiting time and were refreshed enough to start our first ride in AF Business Class!
AF69: LAX - CDG
I love the cabin design. It is not as sterile as ANA Business class and also not so ugly as Emirates. It's chic, like all Air France brand!
We pushed back on time…
…as well as received the welcome drink. I made my own mimosa from champagne and orange juice. I was also able to find an empty window seat at row 14 which I joined for take off and landing.
We watched their superb safety video…
…and were ready to go!
What dissapointed me a little bit is that their service, which exceedes in quality over other european/american airlines, was very slow. We got our dinner nearly 1,5 hours after departure which is not so comfortable on a night flight. Also those who ordered the quick meals received them much later than what I have experienced eg. on my previous Air Canada flight.
Let's start with the menu:
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We started with amuse bouche accompanied by the "Spring cocktail". Well, that was so go that I had to order it once again! It was delicious!
Then it took them a while to roll out the trolleys and start the service but once they did so we could not stop to love it! .
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I really loved the selection of desserts, I know it is a typical way to serve desserts in France that you receive a small bite from each one. How awful next to this seem those "ice cream sundae" served on many other carriers…
Then we had a peaceful sleep of 4 to 5 hours is a very comfortable seat. The breakfast service started roughly 90 minutes to landing which was enough.
We went for the apples which were not as surprising as the dinner was but let's say…better than other carriers, right?
Landing on time
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Verdict
Air France
8.4/10
Cabin8.0
Cabin crew8.0
Entertainment/wifi9.0
Meal/catering8.5
Oneworld Los Angeles Business Lounge - TBIT
7.3/10
Comfort7.5
Meal/catering5.5
Entertainment/wifi8.0
Services8.0
Los Angeles - LAX
7.3/10
Efficiency6.0
Access7.5
Services7.5
Cleanliness8.0
Paris - CDG
6.5/10
Efficiency7.0
Access6.0
Services7.0
Cleanliness6.0
Conclusion
I fell in love with Air France and I can recommend their reverse herringbone version of Business class cabin to every customer considering a long journey! The brand is stylish, the food is much above average and the crew was very nice!
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