Review of Jetstar Airways flight Gold Coast → Melbourne in Economy

Airline Jetstar Airways
Flight JQ447
Class Economy
Seat 31A
Aircraft Boeing 787-8
Flight time 02:15
Take-off 03 Dec 13, 17:15
Arrival at 03 Dec 13, 20:30
JQ   #16 out of 20 Low-cost airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 50 reviews
lammified
By 4054
Published on 6th December 2013
I was requested by KevinDC to separate this part of my previous report in order to make it easier for people to search for and locate an economy class review on Jetstar's new 787, so it's just a copy and paste of the second part from my earlier report in Business Class.

Here are some additional photos from my return leg OOL-MEL which I flew in Economy. The seats were comfortable for the short flight, and would probably be just nice for flights to Singapore and Bali, though Honolulu and Osaka would probably be pushing it in terms of passenger comfort. Legroom was sufficient, and recline was adequate. Seat width was not an issue either.

Legroom was sufficient for the flight - I'm 1.76m (5 ft 10 inches)
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Panasonic eX2 Eco 9i Integrated Smart Monitor - very responsive to the touch, quite like an iPad in terms of responsiveness
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Orange mood lighting during boarding
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Would have preferred a folding tray table, but it would probably fit a 14 inch laptop
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Airshow channel was available, other IFE options were chargeable
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Attendant Call and Reading Light controls embedded within the IFE - would hate to see what would happen if the IFE system fails
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Pale yellow mood lighting
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The aircraft, Jetstar’s sole example to date, was already displaying signs of use, with the No Smoking sticker in front of my seat ripped off, as well as missing seat number placards on the overhead bins over Row 29.
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See my two previous trip reports here:
Jetstar Business Class MEL-OOL
Emirates First Class SIN-MEL
See more

Verdict

Jetstar Airways

6.3/10
Cabin8.0
Cabin crew7.0
Entertainment/wifi5.0
Buy-on-board menu5.0

Gold Coast - OOL

7.6/10
Efficiency8.0
Access8.0
Services7.0
Cleanliness7.5

Melbourne - MEL

5.6/10
Efficiency7.5
Access5.0
Services5.0
Cleanliness5.0

Conclusion

As I said in my previous report, the 787 is an absolutely wonderful aircraft to fly as a passenger, regardless of its issues. The cabin interior is far beyond anything Airbus has developed, the cabin pressure and humidity are much improved from the 777, and particularly the cabin noise is much less than any other aircraft except probably the A380. The mood lighting is very pleasant, and adds an additional element to the already beautiful cabin. Whilst the Jetstar configuration is extremely dense, the aircraft still felt very spacious. My only complaint was that the ceiling was very low at the window seat, with the PSU forcing me to bend down every time I stood to leave the seat.

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