Review of Alitalia flight Madrid Rome in Economy

Airline Alitalia
Flight AZ59
Class Economy
Seat --
Aircraft Airbus A320
Flight time 02:25
Take-off 07 Feb 20, 05:50
Arrival at 07 Feb 20, 08:15
AZ 301 reviews
Chibcha
By SILVER 306
Published on 6th June 2023

INTRO


Hello amigos!

This FR covers my one and only trip with Alitalia. I think is worth sharing for archaeological purposes, for those interested in what where the final days of the defunct flag carrier of Italy.

It was a friend of mine's birthday in Rome, and she invited me and other friends to hang around. Tickets were cheap and so I bought them without any hessitation I was quite eager to be in Rome as I hadn't been there before.  This was about a week before the trip.

In the meantime, a storm was brewing in Asia…but the news and authorities told us it wasn't of any concern for us in Europe. As the day of the trip neared, some cases of this strange flu hitting China, Korea and Iran were reported in Lomardy, but they were isolated cases and nothing of concern…

little did we know…
 


At madrid barajas


Alitalia used to operate from MAD's T2. Where basically all european airlines other than Iberia/OneWorld (and Luxair) have their ops.

Since the flight departed at 5:50AM, I was at T2 at the demential time of 4AM. The place was fairly deserted. 


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I attempted to enter the "Puerta de Alcalá" VIP, since the priority pass app told me it was open 24/7….but nope. I wanted to get some breakfast and something to hydrate as I didn't expect any service as per the European standard. 
 
In front of our assigned gate a TAP A32X and an UX A330 were parked. Our A320 to Rome was parked at a remote gate (I fail to understand this practice at T2, although I've come to guess that's the reason why these early flights are so cheap). 


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Boarding


We were called to board without any particular order. We were basically shoved to the plane. At leaste it was a nice ride.


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I was super excited as I always wanted to ride Alitalia but never had the chance before.


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A view to the good old T2 from the Airbus… The T1,2,3 complex was bound to be heavily remodelled by the Spanish Government. Of course, this plan went down the drain after the later events.


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Since we were shoved on the plane without any instructions, people basically boarded wherever they felt like. With the silly result of people seated at the front of the plane boarding at the back and trying to get across the whole fuselage to their place…and vice versa. Total chaos and sillyness. 

I was a underwhelmed by the pitch. This was the tightest plane I can remember flying, and my knees were touching the seat in front and I'm not a particularly tall person.


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Anyways I was so tired because of the early hour I just sat and fell asleep. It would be a night flight, so there wouldn't be much to see in any case. 
The only other thing that caught my attention during boarding is how well the crew spoke Spanish. I didn't expect that at all! 


inflight


Sometime midflight the sun rose and gave us a good wake up light to those of us who were trying to catch some sleep. Service had already passed by (I heard it but chose to keep sleeping).



For reference, they handed out something sweet or salty and a drink.. This photo is from the return flight. Those cookies were quite good btw!


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As we approached Fiumicino I was eager to catch a glimpse of Rome…But it turns out FCO is somewhat far from town and there aren't may tall buildings in the Eternal City (but if you squit you may make out St Peter's)
 


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Made it to Italy!!!
I am a full fan of Alitalia's old logo and design….I think is a cool detail when they mark the plane on the wings.


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A view to FCO


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FCO was in full works mode back then, so there was no space to park at the terminal, but rather we had to go to the hard stand.


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We were bussed to the terminal, where there were sanitary checks in place…this was the first time I thought something serious may be going on, then why we weren't told anything in Spain? Anyhow…I crossed it and they gave me a leaflet with instructions in case I felt ill. 

I then grabbed the train to the City and had a great weekend getaway knowing Rome. It was weirly empty, without many tourists… we were only days away from the big deal. 

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Verdict

Alitalia

6.3/10
Cabin5.0
Cabin crew7.5
Entertainment/wifi5.0
Meal/catering7.5

Madrid - MAD

7.8/10
Efficiency7.5
Access8.5
Services5.0
Cleanliness10.0

Rome - FCO

9.5/10
Efficiency10.0
Access10.0
Services8.0
Cleanliness10.0

Conclusion

I expected really crappy service from Alitalia. Hapilly I turned out to be wrong. Aside from the awful seat pitch, service was basically better than other European peers. I am happy to have had the chance to have flown with them, something I was eager to tick off my list, so that goal was achieved.

MAD at the early morning is awful. Public transport is limited and the terminal itself is pretty much dead. FCO was okay.

Thanks for reading this short archaeological FR into our belloved (?) and remembered Alitalia.

Saludos!

Information on the route Madrid (MAD) Rome (FCO)

Les contributeurs de Flight-Report ont posté 5 avis concernant 3 compagnies sur la ligne Madrid (MAD) → Rome (FCO).


Useful

La compagnie qui obtient la meilleure moyenne est Iberia avec 7.0/10.

La durée moyenne des vols est de 2 heures et 28 minutes.

  More information

4 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 629604 by
    Pilpintu TEAM 997 Comments
    Guaaaauuuu... Un vuelo en tiempos pre pandemia en la noble y desaparecida Alitalia. Este es un vuelo tiene un valor histórico!!

    but they were isolated cases and nothing of concern…

    I remember watching the news and thinking "It's coming this way!"

    We were basically shoved to the plane

    Estoy tratando de imaginarme eso. jaja Con el pie: This is Alitaliaaaaa!!!! lol

    I always wanted to ride Alitalia

    Me too!!! :'(

    trying to get across the whole fuselage to their place…and vice versa. Total chaos and sillyness.

    Diría que la tripulación ya veía venir el fin y estaban en modo "whatever". ja

    how well the crew spoke Spanish

    Siempre me saco el sombrero ante los extranjeros que hablan castellano. Encuentro que es un idioma tan requete complicado, especialmente por ese sistema verbal maldito con miles de conjugaciones, modo indicativo y subjuntivo, pronombres difíciles.... ugh. Poco menos que hay que ser super dotado para aprenderlo como lengua extranjera. Oh! Rafella Carrá hablaba castellano perfecto, aunque era lógico porque estaba casada con un español. Laura Pausini también habla perfecto!

    but if you squit you may make out St Peter's

    Definitivamente creo que quisiste decir "squint". No conocía la palabra "squit" así que la busqué en el diccionario, y efectivamente existe, pero la definición dice "cagadera"!! jajja

    I think is a cool detail when they mark the plane on the wings

    Síii!! Creo que tiene mucho más sentido que poner el logo de la aerolínea en la guata del avión, como lo hace latam. Quién lo puede ver si el avión va tan alto??

    Muchas gracias por este recuerdo tan agradable de un mundo y de una aerolínea que quedaron atrás.

    Que estés bien!
    • Comment 629676 by
      Chibcha SILVER AUTHOR 559 Comments
      Definitivamente creo que quisiste decir "squint". No conocía la palabra "squit" así que la busqué en el diccionario, y efectivamente existe, pero la definición dice "cagadera"!! jajja


      Oops. Massive typo

      Gracias por pasarte x acá!
  • Comment 630199 by
    KévinDC TEAM SILVER 6744 Comments
    Alitalia just before the fall! And Covid! I still struggle to see much difference with ITA airways service today compared to Alitalia service in the final days.
    Glad you got to fly them before they were no more (technically gone, though their planes are still mostly with ITA with the same cabins hah).

    Thanks for sharing!

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