Review of Iberia flight Mexico City Madrid in Premium Eco

Airline Iberia
Flight IB6402
Class Premium Eco
Seat --
Aircraft Airbus A350-900
Flight time 10:50
Take-off 10 Jul 21, 20:05
Arrival at 11 Jul 21, 13:55
IB   #49 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 346 reviews
Chibcha
By SILVER 836
Published on 28th September 2023

introduction


Hello Amigos!

This the last entry on my Mexico 2021 FR series, covering my return to Madrid from Mexico City. You can see the previous FRs and flights on this trip here:



My trip had come to an end, we arrived the day before from Huatulco and spent the night in a fancy hotel over Reforma Avenue (the price was too good to let it pass).  My friend had an earlier flight to her town, while I was leaving at 20h. This meant I had until the very last moment for late check out at the hotel. 

I took an Uber to AICM that took almost an hour to reach Terminal 1. 


At AICM terminal 1


Before checking in, I had to carry out a PCR test. While Mexico didn't have any entry requirements, Spain would ask me for one…so there I was:


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I waited about half an hour for my result, which was delived to me on a printed paper. Once I was good to go, I went to IB's check in desks which were deserted. The agent asked me which flight I was taking, as the earlier flight was closed or leaving by them…But I ruined her schadenfreude, as I was leaving on the later flight. As I arrived so early I was done with the check in quick and painlessly.


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In contrast, security was going to take its time…


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Once done with security I went straight to the Grand Lounge, which I had tried a week before and found reasonable. The person at the entrance saw that I was taking the IB flight and told me I would be sent to a "special lounge" for IB costumers…which oddly enough was decorated with Air France stuff


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I basically had the whole lounge for myself


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Buffet offerings weren't great though


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As in the other lounge, there were waiters, and they kindly took my order and gave me some chicken and tortillas with sour cream and cheese. 


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Done with eating, I was offered a baileys while I chilled and waited for my flight


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Soon I was advised by the lounge crew to head to my gate as my flight was about to board. Back to the horrible corridors…


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Its so nice to see your ride before the flight…its a shame the powers that be at AICM think otherwise


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The gate seemed empty. But no, it was packed, and so, boarding took ages.


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boarding the a350


We were greeted by a couple of FAs, they were nice, and pointing passengers to the proper aisle according to their seat allocation. I chose the left side in case we would have a scenic approach over MAD.

One thing I don't like about IB's W cabin is that it is not completely segregated from the Y cabin. 


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Pillow and blanket were waiting for me 


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Legroom: more than okay for a hop over the Atlantic


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A Viva Aerobus A320NEO was parked besides us, the building protrusion didn't let me see what else was there.


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AF 77W incoming from CDG, a sad change from the former A380 service


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Boarding was completed and it was time to head back home!


enroute to madrid


As we pushed back, we were shown the IB security video, which revolved around Madrid's highlights


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AM's fortress across the field


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Some stats for this flight, the IFE had not synchronised yet with the FMS.


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We taxied towards RWY 05R. We had a powerful takeoff that brought us into the night



Our route took us over the failed new airport to replace AICM, and  Santa Ana AFB, which is now Mexico City's second airport


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This pretty much marked the end of the show as the clouds and night went in


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Just in time for our dinner. We were given two choices, chicken or pasta.  It was not the best I have had on IB, but it wasn't bad either.


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By the time we were done with our meals we were cruising over the US, I don't recall which cities were these


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after a good sleep we were woken up for our "breakfast"


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Nothing much to see outside…


Our meal was, well….underwhelming ( I find the Carlos V chocolate brand -Mexican it seems- to be ironic)



The sky then cleared and we could see the Atlantic shores of Portugal and Galicia


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We crossed over an EasyJet Airbus as we approached Madrid.


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It was quite hazy that day, which is a shame, as we had the "scenic arrival" over the western suburbs of Madrid, Casa de Campo Park and then Cuatro Vientos Airport


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Sadly, my camera wasn't good enough for this haze


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We made a U on the south of the City and then lined up with RWY 32L


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The city skyline was discernible now


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That view meant landing is imminent



As usual with IB, the landing was soft as a baby's bum… kudos!
We then taxied to T4S



The jetbridge was attached to our plane, but we weren't allowed to disembark. Then a Police Car neared by… a couple of minutes later they called for someone over the PA, and requested the person to go to the door. The person complied. I then saw him go escorted to the police car…humm go figure, "alerta aeropuerto" live.

We then were allowed to disembark. Crossing the border took no time (not many extra-schengen tourists those days). The longer wait was for my bag, and then I went on to grab a car back to my flat. All in all, less than 90 minutes from plane to my place, lovely.


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Verdict

Iberia

8.9/10
Cabin9.0
Cabin crew9.0
Entertainment/wifi10.0
Meal/catering7.5

The Grand Lounge Collection - 1

7.4/10
Comfort10.0
Meal/catering7.5
Entertainment/wifi5.0
Services7.0

Mexico City - MEX

7.5/10
Efficiency7.5
Access5.0
Services7.5
Cleanliness10.0

Madrid - MAD

8.8/10
Efficiency10.0
Access10.0
Services5.0
Cleanliness10.0

Conclusion

IB's Premium Economy product is a great way to hop between LatAm and Europe. Given IB's extensive route network and frequency to Latin capitals, it is probably your best shot for a confortable ride over the Atlantic. This once catering wasn't awesome, but not horrible. If they improve the arrival meal that would be a gamechanger. For some reason I feel the seats and overall cabin of the A350 feel like they won't age gracefully. I hope not.

MEX, a disgrace. The "IB special lounge" all for myself was the better part of the experience at this sad airport. There is a day to night contrast between MEX and MAD, the latter being an awesome airport in almost all aspects.

Thanks for reading, saludos!

Information on the route Mexico City (MEX) Madrid (MAD)

Les contributeurs de Flight-Report ont posté 9 avis concernant 2 compagnies sur la ligne Mexico City (MEX) → Madrid (MAD).


Useful

La compagnie qui obtient la meilleure moyenne est AeroMexico avec 7.5/10.

La durée moyenne des vols est de 10 heures et 38 minutes.

  More information

1 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 637573 by
    KévinDC TEAM SILVER 6744 Comments
    Wow, the lounge all to yourself! That's how you know it was still pandemic times...that would never happen in 2023 haha! Actually a lot of places I was flying in 2020/2021, lounges were closed, which was a pain. So definitely nice to have ad the lounge all to yourself.

    One thing I don't like about IB's W cabin is that it is not completely segregated from the Y cabin.

    Yikes, I actually did not know that. It looked like it was separate on the IB A330-300s I've been on, but I didn't pay attention when I flew an A350.

    IB often have good pricing on W, usually not much more than 200 or 300 EUR over a Y fare, which makes it well worth it for the extra comfort on these longer flights.

    Thanks for sharing!

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