Review of Emirates flight Dubai Mumbai in Business

Airline Emirates
Flight EK504
Class Business
Seat 11A
Aircraft Boeing 777-300ER
Flight time 2:55
Take-off 07 Feb 14, 03:55
Arrival at 07 Feb 14, 08:20
EK   #3 sur 105 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 379 review
Injian
By 9764
Published on 3rd March 2014
photo map

Hello everyone,

This is the 3rd leg of my RTW report.

1st leg can be found here: http://flight-report.com/en/report-6256.html
2nd leg can be found here: http://flight-report.com/en/report-6298.html

After coming back from the trip and reviewing the pics, I noticed I took more pics of the airport and the lounge than I did of the airplane lol. So please keep in mind, this will report will be heavy with lounge pics.
The Emirates Chauffeur service picked us up at 12:30am local time in a Volvo sedan and we were at the airport in 15 minutes. Check-in was smooth although the lady at the counter was … well, not happy. I guess it’s probably due to the fact it was close to 1am in the morning.
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Check-in carpet. Once you walk into the dedicated check-in area for F/J passengers, the first few booths are for First Class and then next area is for Business class.
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Security was a breeze and this was the sight that greeted us out of the elevator.
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We headed downstairs again to take the train over to Concourse A. Once at the new concourse, we made our way up to the main level.

Hmm, should I take the elevator or the escalator?
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Sigh, perhaps I will get the chance to enter Xanadu someday. So close and yet so far away.
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Our stop.
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We presented our boarding cards and this was the conversation:
Agent: “Sir, your boarding gate is at concourse C and we are in concourse A, it would take a “long” time to walk over. Would you prefer to the Emirates lounge located at concourse C?”
Translation in my brain: “YOU SHALL NOT PASS!”
Me: “No, we would prefer to stay here.” (with a smile)
Translation in my brain: “Oh hell mother-bleeping NO, I’ve been waiting to see this lounge since it opened last year and aint no one gonna stop me!” :)
Agent: “No problem. I would suggest you stay here for an hour and then walk over and it is a very long walk. Please don’t be late as we don’t want you to miss your flight.”

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Oooooooh, shiny.
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Hmm, which way do we go? Magic 8 ball says “Go right.”
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Outgoing flights monitor.
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Dining area.
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Was trying to figure how I could put this in my carry-on and take it home with me. :)


One of many coffee/cappuccino machines throughout the lounge.
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The great thing about Concourse A is that you can board the plane directly from the F and J lounges.
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Another monitor.
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Geez, this thing goes on forever.
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Wait, I think I see the end.
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The end of the concourse is a quiet area. Which makes me think if the rest of the lounge is mean to be a loud area?


In case you lose your way and need directions. ?
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It just keeps on going …
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And going …
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Pic of the newspaper stand.
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Some more couches and the area behind it had some lazy loungers which were all taken, hence no pic.
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The Dining area.
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Walking back to our starting point.
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Seriously Emirates, upgrade to Windows 7 at least. ><
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We left the lounge and took the train back. Interesting to note that the trains have actual tires and not wheels like a normal train.
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We did the “long walk” to Concourse C (seriously, it wasn’t that bad as the agent made it out to be lol) and bought some chocolates from the duty free as we had a little bit of time to kill. Headed to our gate and waiting for the boarding call. When the boarding announcement came, it was like this:

Agent: “Ladies and gentleman, thank you for waiting. At this time, we would like to invite families with children, those requiring wheelchair assistance. We would especially like to invite those travelling in First and Business class to board as well.”

This happens and I kid you not.
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Can you see that blue couple on the right side near the middle of the pic? That was us. Le sigh. It’s a good thing that the agent was checking boarding passes as she turned away economy passengers. The stupid thing is that the economy passengers just stood there and prevented others from coming up front. This, ladies and gentlemen, calls for a double facepalm.
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Anyways, we boarded and found our seats. By this time, we were both super tired and just wanted to pass out. In my desire to pass out, I forgot to take pics of the menu. This, ladies and gentlemen, calls for a ….

What I do remember is that the food was all Indian cuisine and I was not in the mood for that since I gorged on food at the lounge and I would get better Indian food when I was in Mumbai. Speaking of lounge food, three words for anyone visiting the lounge … Deep Fried Butterfish. I had it when I was at the Emirate J lounge in Concourse B in 2011 and it was still mouth watering-ly good when I had it again this time. You know when your jowls shiver with excitement when you are tasting something so good .. yeah, thats how I felt.

The flight was delayed by 20 minutes because the IFE in the row we were sitting on completely fried out for some reason. It was interesting seeing the Emirates engineering crew come on and swap out the unit in the back of one of the seats. One of the passengers had to move from the seat temporarily while the fix was being completed. Once the fix was done, the system was rebooted and all the IFE’s came on .. except for ours. Good news is that we didn’t care because we just wanted to sleep. The engineering crew disembarked and we were ready to be pushed back. While we were waiting for the fix to be completed, the purser came by and wanted to take our menu choices but we declined. He was a nice gentleman from Brazil and was asking where we were from since our last name was common in Spain, Brazil and India. Its the small things that make your experience very pleasant. Take off was smooth and when the seat belt sign went out, we crashed … er .. went to bed. :D

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The captain did come on the comm before we took off and announced an approximate flight time of 2h 30m. On the ticket, the flight time was originally clocked at 2h 55m. After I woke up, I was treated to this out of the window. :D

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Landed on time and with no issues. Taxi-ed past the domestic terminal and made our way to the old international terminal. The pic you see below is the gates for the new terminal.
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Then it merges into the old terminal. Yuck.
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Air India B787. No smoke or battery fires.

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Saudi B777
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Disembarked from the plane and made our way through immigration. Since I was an OCI (Overseas Citizen of India), we made our way to the OCI line which was small. Our bags were already there by the time we got to the baggage carousel. Made our way outside and found the Emirates Chauffeur driver waiting for us with the signage. Couldn’t take a proper pic of the Merc C200 because the guy was in rush to get out the parking lot. Oh well. :)
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See more

Verdict

Emirates

8.8/10
Cabin9.0
Cabin crew9.0
Entertainment8.0
meal/catering9.0

Emirates Business Lounge (Gates A)

10.0/10
Comfort10.0
meal/catering10.0
Entertainment10.0
Services10.0

Dubai - DXB

9.5/10
Efficiency10.0
Access9.0
Services9.0
Cleanliness10.0

Mumbai - BOM

5.8/10
Efficiency8.0
Access5.0
Services5.0
Cleanliness5.0

Conclusion

Fantastic experience overall. I wonder if Emirates will upgrade their business class seats in the future to what they have on the A380.

Our return flight back to Dubai was in economy. Really nothing to write home about after you experienced Business Class service. I did get access to the Clipper lounge which is a Priority Pass member lounge. Lounge was clean but only had vegeterian food. Booooo. :)

Related

3 Comments

  • Comment 101527 by
    eminere™ 223 Comments

    Love a good meme. What a thoroughly entertaining report and thanks for all the lounge pictures. Such a novel concept that in Emirates-land a lounge is really an entire floor.

    I didn't know they had Rolls Royce powered B777s. I always thought they were a General Electric adherent.

    The angled lie-flat seats in business on their B777s are indeed a disappointment and not very competitive at a time when increasingly more airlines are moving to fully-flat beds.

      0
  • Comment 101557 by
    KévinDC TEAM 3897 Comments

    Thanks for another very nice report! I looove the Boarding Group A pic...it's soooooo true. Those oblivious people blocking boarding are also often referred to as Gate Lice...but A$$holes works too :-) EK is overall a very good airline and they offer a consistent high-end soft product, but they have so many inconsistencies with hard product...2-3-2 config on A330s is more premium Economy than Business and angled-flat seats are not really worthy of EK's great reputation. Thanks for sharing!

      0
  • Comment 101677 by
    pititom 8150 Comments

    Thank you for this...lounge report ;) Just kidding, I do understand the need for sleep.

    This lounge seems really exceptionnal and worth the 10 rank.

    Thanks for sharing !

      0

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