Review of Norwegian flight Oslo Oakland in Economy

Airline Norwegian
Flight DY7063
Class Economy
Seat 19A
Aircraft Boeing 787-8
Flight time 10:15
Take-off 18 Aug 14, 16:00
Arrival at 18 Aug 14, 17:15
DY   #4 sur 17 Low-cost airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 55 review
oriolgutierrez
Published on 1st November 2014
BCN - OSL VY8538 Y / AIRBUS A320-200 - 17/08/2014: http://flight-report.com/en/report-8376.html
OSL - OAK DY7063 Y / BOEING 787-8 - 18/08/2014: HERE
OAK - OSL DY7064 Y / BOEING 787-8 - 03/09/2014: No report.
OSL - BCN VY8539 Y / AIRBUS A320-200 - 04/09/2014: No report.

This was the cheapest option for us to fly to San Francisco in summer, and I couldn't resist the opportunity to fly on the B787 Dreamliner. I was a bit afraid of the negative reviews that I had read about Norwegian Long-Haul but I cannot say a single negative comment about my experience.
We got to Oslo Gardermoen Airport using the regular service train from Oslo Sentralstajion, not the Flytoget which costs twice the price of the regular service and is just 5 minutes faster.
photo DSC_6447

We headed to the Baggage drop off area, there wasn't a single person in the line so in 5 minutes we had already our tickets ready and our baggage dropped off, impressive start.
photo DSC_6454

As we had not pre-ordered meals for our 10 hour flight, we decided to have lunch at the airport right before boarding the flight, we decided to try YoSushi which was quite good although pretty expensive (as everything is in Norway).
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Oslo Airport was an overall pleasant experience, the airport isn't too big but comfortable enough for some international flights. After having already passed the security control, passengers flying internationally (USA, Thailand etc) have another passport control right before entering the international gates. I would recommend to wait until about 1-1.5 hours before your flight departure to pass the passport control because in the international area there are very few restaurants and stores.

Our aircraft was EI-LND, which was only an year old and looked pretty new. Here are some pictures I took while waiting for boarding.
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The boarding process was terribly bad organized, which resulted in a 30-45 minute delay. Before boarding the aircraft I took some pics again of the beautiful Dreamliner.
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The cabin looked pretty comfortable and new, the aircraft was clean and the seats were much comfortable than expected. photo DSC_6469
Upon boarding, I was amazed by the size of the windows and the dimming system. It was like flying in an aircraft of the future, the cabin stewardess told me that windows were 65% larger on the B787.
photo DSC_6472photo DSC_6502


Once boarding had been completed, we taxied to the runway for a quick take off after no more than 10 minutes of push-back. The engines of the Dreamliner were significantly quieter than most aircraft I had flown, which is quite good for such a long flight.
photo DSC_6484

We reached cruising altitude quite fast after take-off, I took a picture of the Economy cabin which was pretty comfortable.
photo DSC_6489

I started browsing the PTV and found out an amazing feature I had never experienced before, cockpit view from your own PTV with real altitude and speed, it was amazing especially for aviation lovers like me. There was also a 3D Map where you could easily track the plane's position and even read some tourist information about some of Norwegian's destinations.
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After four hours approximately, the captain announced we were going to fly over Greenland. The views from the aircraft were breathtaking, the glaciers were just amazing, take a look at the picture I took.
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After 5 hours, I was pretty hungry and once pre-ordered meals had been served to those passengers who had ordered them, the Snack Bar opened. The prices were expensive, one can browse the whole menu through his PTV and order it through there simply by swiping your VISA. I ordered a Chicken Sandwich, it was tasteless, dry and expensive but it would not ruin the great experience I was having on the Dreamliner.
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I tried to sleep during the flight but I didn't manage to. We initiated descend after 9 hours of flight, it was time to set the cockpit view in my PTV!

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The descend into Oakland was pretty long. The weather was overcast and I didn't see anything until 30 seconds before touching down at OAK, there were a lot of low clouds and the visibility was pretty limited.
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We landed at Oakland about 15 min later than expected, while taxiing to the gate, the captain gave a small demonstration of the mood lighting of the Dreamliner which was pretty fun although I found it rather useless. It was fun especially for the many kids that were onboard.


We disembarked the plane pretty quickly and cleared customs fast too, I guess flying into Oakland which hasn't got many international flights was the reason for our fast process of clearing customs.

That's all! I hope you've enjoyed my review!





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Verdict

Norwegian

7.9/10
Cabin9.0
Cabin crew7.5
Entertainment10.0
Buy on board5.0

Oslo - OSL

8.1/10
Efficiency6.0
Access8.5
Services9.0
Cleanliness9.0

Oakland - OAK

8.1/10
Efficiency7.0
Access8.5
Services8.5
Cleanliness8.5

Conclusion

Overall great experience, not only for value but for the aircraft. It was modern, clean and comfortable. Crew was very helpful. The only negative thing is that unless you pre-order meals or you buy a tasteless sandwich onboard through your PTV, Norwegian won't serve you any meal. However, bearing in mind the price of the ticket I guess it was bearable. Make sure your flight is operated by the B787 Dreamliner because I was told that Norwegian has a wet-leased old B772 operating on some routes because of the Dreamliner's technical problems, I don't think the experience would have been as good on an old B772. Loved Norwegian and look forward to fly with them in the future!

Related

7 Comments

  • Comment 121327 by
    jules67500 1502 Comments

    Thanks for sharing !

    I read that Norwegian had some problems with the 787 and had significant delays... Hope everything is now back to normal situation overthere.

    The flight was ok, and the product seemed a little bit too low cost for me ! $10 for a sandwich !?! What are they smoking in Norway ? It's really expensive !

    PTV are the current top, Panasonic ex3, the best on the market for the moment. Did you have a great choice ?

    See you soon. :)

      0
  • Comment 121328 by
    jetsetpanda 2093 Comments

    Welcome and thank you for sharing this first report.

    OSL looks like a nice airport (most Scandinavian airports are stylish and clean, part of their trademark I guess). Glad to hear that this ticket was a good value and you had the chance to fly a new airplane. Those windows really set the 787 apart from other planes.

    The BOB is expensive and comparable to what U.S. carriers charge. I don't like to use OAK airport which can be a bit of a hassle to get to downtown SF. You need to take a shuttle bus to the BART (metro system) station and then take the subway to the city.

      0
  • Comment 121329 by
    KL651 3365 Comments

    Thanks for this FR.
    When the price is right, i guess Norwegian Long Haul can be acceptable, given there's no service at all.
    The big plus is the plane as you say.

    Were movies and series on the IFE free?

      0
  • Comment 121332 by
    KévinDC TEAM 3897 Comments

    Wow, great to see the first report on the Norwegian 787 longhaul! Considering every airline has now gone over to the 3-3-3 compelling hard product for an LCC, comparable or better than traditional carriers. The BOB prices seem ok considering the prices of the tickets. $10 sandwiches are typical prices for BOB in the US. Thanks for sharing!

    Welcome to Flight-Report!

    KevinDC
    Community Manager

      0
  • Comment 121341 by
    lagentsecret 8689 Comments

    Thanks for sharing your first FR and welcome aboard

    How much did this ticket cost ?

    From my experiences the cleanliness of the Scandinavian airports are a bit cliché : when I was in OSL the landside restrooms were stinky and dirty :(

    As you said the Non-Schengen area is a real desert with only a small bar : I was naive to believe that I could find a lounge there lol

    Nice new cabin

    How was the pitch ?

    The big plus is the airplane and the PTV

    See you soon for a next FR

      0
    • Comment 304344 by
      jetsetpanda 2093 Comments

      Recently KL and DL were offering a roundtrip fare from SFO-BCN for about USD 1,600+ in Business class. The fare is gone now and I couldn't take advantage of it. From time to time a quick sales can come up and it seems that MAD and BCN are the favorite cities for these types of fares.

        0
  • Comment 121370 by
    AirCanada881 1634 Comments

    Thanks for sharing. I like the DY 787, the product is good but those BOB prices are so expensive IMO,
    OSL is a weird airport, some parts are clean, some or dirty, but you get free wifi and it is relatively spotter friendly.

      0

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