#41 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings.
1054 reviews
Similar with my previous experiences with it, KLM never disappointed me. I also feel happier knowing that I got one of its newest fleets, a 1-year old PH-BVR (Gunung Mulu National Park).
As a new fleet, the cabin was still clean. Cabin crews were nice and helpful, especially when I asked them to fill my bottle with mineral water. The IFE system was amazing, containing musics and movies from all over the world, even as a Dutch carrier it had a great collection of my favorite Chinese, Japanese, and Korean songs. The food was good, but I still hope that they can provide larger meal seat. I still remember the fried noodle served by KLM during my flight on the same route in 2016.
KLIA (Kuala Lumpur International Airport) was good, but I guessed it was less clean than before. Cabin crews were good and helpful, but lack of smiles. The security check on the boarding gate has been stricter, even you have to put your shoes before passing the X-ray.
My comments about Soekarno-Hatta Airport were still similar with my previous reports. No radical changes happened. Three Skyteam members (Saudia, China Airlines, Korean Air) had moved to the new Terminal 3, and I don't know when KLM will follow them.
Thanks for reading. Any suggestion and feedback are appreciated.
Les contributeurs de Flight-Report ont posté 18 avis concernant 4 compagnies sur la ligne Kuala Lumpur (KUL) → Jakarta (CGK).
La compagnie qui obtient la meilleure moyenne est Malaysia Airlines avec 7.5/10.
La durée moyenne des vols est de 2 heures et 2 minutes.
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4 Comments
KUL-CGK route has many lcc flight,but Especially KLM flight looks interesting because KLM is European airline. I want try it someday!!
I understand your English perfectly!
Not mine, for sure! It looks more expensive than my house!
Isn’t flight-radar.com a wonderful thing? Knowing where and when your plane is coming is priceless.
I wonder how MH is doing after flights 370 and 17. :(
I’m very glad to hear that! An example for other airlines. I have read that Aeroflot, for example, is being sued after the airline discriminated their own staff for their physical appearance, saying “Aeroflot is a premium airline and part of the reason people pay for tickets is the appearance of its employees”. I think it’s shameful.
Er, most probably… when you pay for that. XDDDD
That’s easy. If you hear them saying the sound TH, as in THink or THanks, they’re from Spain. We don’t have that sound in Latin America.
Never heard of them before. You gave me an idea for tomorrow’s lunch! I like cooking new things.
I can’t decide if I prefer old, thicker seats, or the new ones so popular in the LCC era. Those in your photo look quite hard for a long haul flight. Weren’t they?
Thank you very much for this report. It was very informative and interesting. KLM has a 5th freedom flight between Santiago and Buenos Aires at a great price. I’m eager to try it!
"Isn’t flight-radar.com a wonderful thing? Knowing where and when your plane is coming is priceless."
My favorite site is Flightradar24.com, and spotting planes' locations has been my hobby during spare times. But its not 100% accurate.
"I wonder how MH is doing after flights 370 and 17"
Well, even before those 2 incidents, MH had been struggling in their financial loss. In 2004 they served routes to Africa and Americas, including Buenos Aires (stopover at Johannesburg), and also flights to around 10 cities in China. It also flew to more than 5 cities in Indonesia. But some years after that they started cutting these routes, especially after the birth of LCCs. Two horrible incidents in 2014 made things worse for them. Recently I heard some news about a plan to sell their A380s.
But in terms of service, they do it well. You can read my experience with MH on Feb 2017 here: https://flight-report.com/en/report/23212/Malaysia-Airlines-MH710-Jakarta-CGK-Kuala-Lumpur-KUL
"we were greeted by senior cabin crews --> I’m very glad to hear that!"
As far as I know, European carriers mainly employ senior cabin crews, especially for the long-haul flights. Asian carriers, perhaps due to different population pyramid, prioritize young and good-looking cabin crews, of course with their best service quality.
"That’s easy. If you hear them saying the sound TH, as in THink or THanks, they’re from Spain. We don’t have that sound in Latin America."
With my "blank" knowledge about Spanish, I still can't difference them. I just can identify them through their passports.
"Pie Vege Risoles --> Never heard of them before."
"Risoles" is originated in France, but very popular in Netherlands. Then they brought this food to Indonesia when it was a Dutch colony during 16-19th century.
"I can’t decide if I prefer old, thicker seats, or the new ones so popular in the LCC era. Those in your photo look quite hard for a long haul flight. Weren’t they?"
You're right, I think it's not comfortable enough for long-haul flights. But on this short route, I don't have any problem about the seat.
"KLM has a 5th freedom flight between Santiago and Buenos Aires at a great price."
Yes, and I hope that these 5th freedom routes will still exist in the future. South Americans, like you, don't need to go across the oceans only to try European carrier and wide-body jets.
Thanks for your comment.
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