Pereira is one of my favourites cities in Colombia and I really believe it deserves a better airport.
Check in was quick and efficient with kind staff -
I am used to fly Avianca only, so flying LATAM was a bit weird for me, seats were really cramped and the front of my seat was very dirty as shown on one of the pictures.
Due to the length of the flight BOB was not offered and it was not a problem for me.
Flight attendants on this flight were completely indifferent no greetings, not farewell. I really didn't know what to expect on this short flight but I did expect a little bit more of the Colombian cordiality. I have been living here for 13 years and I tend to find that companies have a got a well oriented customer service most of the time.
El Dorado Airport is one of my favourites, always clean and efficient.
I cannot judge LATAM based on a short flight like this, but I do appreciate how useful it was during this emergency I had due to Avianca`s pilots strike.