FLIGHT AY 5
CLASS OF SERVICE Premium Eco
SEAT NUMBER 21A
AIRCRAFT Airbus A330-300
TAKEOFF 16-10-14 2:10 p.m.
VIEWS 1537
LANDING AT 3:50 p.m.
jetsetpanda
The 6th November 2016

Photo review of Finnair flight from Helsinki to New York in Premium Eco

After a restful night in ARN, I took a AY flight from ARN-HEL and arrived with plenty of time to look for some gifts at the Duty Free and explore the Finnair Premium Lounge. I have decided to skip the report on the ARN-HEL segment since this was a very short flight and my "window" seat turned out to be facing a wall instead and I couldn't take any pics of aerials or spotting.

So here is a summary of my schedule so far:

SFO-MSP on DL Y - click here
MSP-YYZ on DL Y - will not report.
YYZ- FCO on AZ J - click here
FCO-AMS on AZ J - click here
AMS-IST on TK J - click here.
IST-ATH on TK Y - click here.
ATH-CPH on A3 J - click here.
CPH-ARN on SK J - click here.
ARN-HEL on AY Y - will not report.
HEL-JFK on AY Y+ - you are here.
JFK-SFO on AA J - click here.



Finnar Premium Lounge.

I arrived at the desk and presented my boarding pass. The receptionist invited me to go to my left and enter the Premium Lounge. To the right is the Business Lounge.

photo ay premium lounge  hel 1 - copy


At the entrance there is a sign pointing to the right for the showers and sauna.

photo ay premium lounge  hel 2 - copy

photo ay premium lounge  hel 3 - copy


Upon entering the lounge, you see the buffet display to your right. Tucked in a corner are the chinaware and utensils. Attendants were friendly and attentive.

photo ay premium lounge  hel 17 - copy

photo ay premium lounge  hel 26 - copy


First there are the hot items.

photo ay premium lounge  hel 19 - copy

photo ay premium lounge  hel 20 - copy

photo ay premium lounge  hel 45 - copy

photo ay premium lounge  hel 38 - copy


Followed by the cold ones.

photo ay premium lounge  hel 46 - copy

photo ay premium lounge  hel 47 - copy

photo ay premium lounge  hel 48 - copy

photo ay premium lounge  hel 49 - copy

photo ay premium lounge  hel 16 - copy

photo ay premium lounge  hel 18 - copy

photo ay premium lounge  hel 21 - copy

photo ay premium lounge  hel 22 - copy


Desserts.

photo ay premium lounge  hel 42 - copy

photo ay premium lounge  hel 43 - copy

photo ay premium lounge  hel 44 - copy

photo ay premium lounge  hel 23 - copy

photo ay premium lounge  hel 24 - copy

photo ay premium lounge  hel 61 - copy


Beverages.

photo ay premium lounge  hel 13 - copy

photo ay premium lounge  hel 14 - copy

photo ay premium lounge  hel 32 - copy

photo ay premium lounge  hel 33 - copy

Ophoto ay premium lounge  hel 34 - copy

nphoto ay premium lounge  hel 35 - copy


The left side by the entrance there is a long table with some stools opposite the buffet.

photo ay premium lounge  hel 15 - copy


The dining area.

photo ay premium lounge  hel 63 - copy

photo ay premium lounge  hel 30 - copy


Interior.

photo ay premium lounge  hel 37 - copy

photo ay premium lounge  hel 4 - copy

photo ay premium lounge  hel 5 - copy

photo ay premium lounge  hel 6 - copy

photo ay premium lounge  hel 7 - copy

photo ay premium lounge  hel 12 - copy

photo ay premium lounge  hel 36 - copy

photo ay premium lounge  hel 8 - copy



Upper level.

photo ay premium lounge  hel 9 - copy

photo ay premium lounge  hel 11 - copy

photo ay premium lounge  hel 10 - copy


My servings.

photo ay premium lounge  hel 27 - copy

photo ay premium lounge  hel 29 - copy

photo ay premium lounge  hel 39 - copy

photo ay premium lounge  hel 41 - copy


I then decided to take a shower and entered through a hall that connected the WC's with the shower area.

photo ay premium lounge  hel 53 - copy

photo ay premium lounge  hel 55 - copy

photo ay premium lounge  hel 56 - copy


Showers.

There was no attendant, so I just grabbed one that was available. I found it to be very clean and well stocked with different toiletries. The shower had a sensor that was motion activated.

photo ay premium lounge  hel 54 - copy

photo ay premium lounge  hel 57

photo ay premium lounge  hel 58 - copy

photo ay premium lounge  hel 59 - copy

photo ay premium lounge  hel 60


After I finished I exited the lounge and stopped briefly at the Business lounge to take a look.

photo ay premium lounge  hel 64 - copy

photo ay premium lounge  hel 66 - copy

photo ay premium lounge  hel 67 - copy

photo ay premium lounge  hel 68 - copy

photo ay premium lounge  hel 69 - copy

photo ay premium lounge  hel 70 - copy

photo ay premium lounge  hel 71 - copy

photo ay premium lounge  hel 74 - copy

photo ay premium lounge  hel 75 - copy

photo ay premium lounge  hel 76 - copy

photo ay premium lounge  hel 77 - copy

photo ay premium lounge  hel 78 - copy

photo ay premium lounge  hel 79 - copy


Time to go to the gate and get acquainted with the Comfort Class product. AY allows their own Platinum members and other Oneworld Emerald members to choose these seats for free. Boarding was conducted in an orderly manner with designated priorities respected.

Gate.

photo ay hel-jfk 1 - copy

photo ay hel-jfk 2


At the end of the jetbridge there was a cart with newspapers.

photo ay hel-jfk 5 - copy


The purser was at the door greeting passengers as they entered.

photo ay hel-jfk 6 - copy


Cabin.

First impression was positive. The bulkhead seat was very roomy and there was a blanket, pillow, amenity kit and bottle of water on each seat. Noise cancelling headphones were in the pockets.

photo ay hel-jfk 7 - copy

photo ay hel-jfk 8 - copy

photo ay hel-jfk 9 - copy

photo ay hel-jfk 10 - copy


Lots of legroom for the bulkhead seats.

photo ay hel-jfk 11 - copy

photo ay hel-jfk 12 - copy


Seat controls.

photo ay hel-jfk 14 - copy


FA's were making sure that nothing was placed in front of the bulkhead seats, including coats. One of them asked for my coat and stored it in the overhead bin.

photo ay hel-jfk 15 - copy


The flight was full and once everyone boarded the door was closed and we taxied to the runway. i spotted an AY A350 and JL 787.

photo ay hel-jfk 13

photo ay hel-jfk 16


Take off.

photo ay hel-jfk 19


Once we leveled off the service started. The purser gave me a personal welcome and thanked me for flying AY. She said that I could have anything to drink including a glass of champagne which was nice.

Beverage carts.

photo ay hel-jfk 22 - copy

There was a choice of meals and I had the chicken. It was served with the foil on the main dish. The appetizer was some sort of root vegetable with barley. A piece of Tomme Noire , crackers, cup of water and packaged cake were also on the tray. I asked for a glass of AY's signature drink - blueberry juice.

photo ay hel-jfk 24 - copy

photo ay hel-jfk 25 - copy

photo ay hel-jfk 26 - copy

photo ay hel-jfk 27 - copy

photo ay hel-jfk 28 - copy

photo ay hel-jfk 29 - copy


After the meal service coffee or tea was offered.

photo ay hel-jfk 30 - copy


Later on the galley was set up with drinks and there was a container with leftover cakes and cheeses.

photo ay hel-jfk 31 - copy


I did not use much of the IFE. About 1.5 hr before arrival the second meal started and it consisted of a sandwich.

photo ay hel-jfk 33 - copy

photo ay hel-jfk 34 - copy

photo ay hel-jfk 35 - copy

photo ay hel-jfk 36 - copy


Arriving in JFK.

I started to have an allergy attack with frequent sneezing and had to take antihistamines once I arrived. I had access to Global Entry and was through Immigration and Custom in about 10 min.

photo ay hel-jfk 46

photo ay hel-jfk 47

photo ay hel-jfk 48


Taxiing to the gate.

photo ay hel-jfk 52

photo ay hel-jfk 54

photo ay hel-jfk 56

photo ay hel-jfk 63

Verdict

Finnair 

Cabin 9.5
Cabin crew 9.0
Entertainment 8.0
meal/catering 7.5
TOTAL 8.5/10

Finnair Premium Lounge 

Comfort 10.0
meal/catering 10.0
Services 10.0
Entertainment 8.0
TOTAL 9.5/10

Helsinki - HEL 

Efficiency 9.5
Access 9.0
Services 10.0
Cleanliness 10.0
TOTAL 9.6/10

New York - JFK 

Efficiency 9.0
Access 8.0
Services 8.0
Cleanliness 9.0
TOTAL 8.5/10

Conclusion

The AY Premium Lounge at HEL was a great place to relax before the flight and never felt crowded. Catering was very good offering a nice assortment of choices. Staff was at times soliciting and one of them even recommended me a cucumber drink to try with my meal.

The showers were well appointed and the availability of a sauna was an advantage, even though I did not get the chance to try it. For those that are prudish, this facility is a mixed one with access for both sexes. There are changing rooms available in addition to showers.

AY's Econcomy Comfort is a wonderful product, especially the bulkhead seats which offer plenty of legroom to stretch out. The little extras like amenity kit which is slightly different from the J ones, noise cancelling headphones and the bottle of water are appreciated. Catering is the same as the rest of the Y cabin It's pretty generous of AY to offer these seats to other Oneworld Emerald members for free.

Related