After arriving in CPH I went to the SAS Lounge and asked for a shower before the continuation of my short hop to ARN. My schedule so far:
SFO-MSP on DL Y - click here MSP-YYZ on DL Y - will not report. YYZ- FCO on AZ J - click here FCO-AMS on AZ J - click here AMS-IST on TK J - click here. IST-ATH on TK Y - click here. ATH-CPH on A3 J - click here. CPH-ARN on SK J - you are here. ARN-HEL on AY Y - will not report. HEL-JFK on AY Y+ - click here. JFK-SFO on AA J - click here.
I proceeded to the left side upon entering the lounge and after scanning my boarding pass on the turnstile it opened up to let me in. I went to the counter and a smiling agent came up within seconds to assist me. I requested a shower and she asked for my boarding pass in exchange for the key to the shower room.
SAS Lounge.
Shower.
The shower suite was spacious but you had to be careful with the water flooding the floor since there was no barrier between the shower and the rest of the room. I placed my luggage as far away from the shower as possible. The curtain added a touch of color to the functional ambience.
After a relaxing shower I explored the lower level of the lounge which I have missed on a previous visit. This is the Business side of the lounge while upstairs was dedicated to *A Gold members.
The lower level.
The upper level.
The catering was slightly better with a few more selections and a hot dish. However it was very crowded and it became hard to find an empty seat.
My light dinner - soup and salad.
It took forever to post a gate for the flight and I decided to go outside and walk around the terminal. Then it was finally assigned to B10.
Passengers started to gather by the gate and when it was time to board we still did not have an agent at the gate. I had the feeling that this flight would not depart on time and this was confirmed later on.
Eventually two gate agents showed up but there were hardly any announcements about the delay. Once the passengers from the late inbound disembarked we boarded and everybody rushed to the front. I settled quickly into my seat 2A.
I placed my coat in the hanger located in front of my seat. Before dept. a FA asked to to hand her my coat and she stored it in the overhead bin. Why install these hangers in the bulkhead row when you can't use them?
We took off at 19:49 instead of 19:00. This was a short flight (less than 1 hr) so I wasn't sure if something was going to be served for SK+ passengers on an intra-Scandinavian route. To be honest I was not expecting anything except for what was available in the B.O.B. cart. To my surprise I was proven wrong and the FA handed out a small chorizo Rosario with quinoa salad snack for the SK+ cabin.
I still think that it is a crime that SK sells its SK+ cabin as J when it comes to award redemption on partner airlines. On my boarding pass it is classified as "C" class. In reality, this is a Y+ product and does not resemble anything like J. Anyways, for a short 55 min. flight I won't complain much. I could order anything for free so I had a tropical smoothie to accompany my "snack" and then before arrival I asked for a bottle of water.
FA's were very attentive and efficient throughout the flight.
We landed at 20:45 instead of 20:10. Upon disembarking the pocket for the aisle seat broke from the wall and fell on the floor.
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Verdict
SAS
6.0/10
Cabin7.0
Cabin crew9.0
Entertainment/wifi2.0
Meal/catering6.0
SAS Gold
7.5/10
Comfort6.5
Meal/catering7.5
Entertainment/wifi8.0
Services8.0
Copenhagen - CPH
8.8/10
Efficiency8.0
Access9.0
Services9.0
Cleanliness9.0
Stockholm - ARN
9.3/10
Efficiency9.0
Access9.0
Services9.0
Cleanliness10.0
Conclusion
The SK lounge was functional but very crowded during the evening hours. Staff was friendly and efficient.
SK could have done a better job communicating about the delay at the gate. This was a short flight so my expectations were not high. It was nice to receive a snack for those sitting in SK+. Of course one could always order anything from the B.O.B. cart for free as a SK+ passenger.
2 LIKESLIKE TO THANK THE AUTHORTHANKS ! FLIGHT-REPORT LIKED
"I wasn't a big fan of SAS. I'm still not." - You are one tough customer, do you know that? :P Certainly the curtain with its cheerful dot design or the "healthy" catering at the lounge did not convince you.
Muy buena atencion a los detalles que convierten una narrativa en algo ameno y entretenido. La ducha que se desborda para lavar las maletas, la falta de espacio para sentarse a comer - has tratado sentandote en la falda de algun vecino con aspecto de galan de telenovelas?- y la galleta de pan plana. Como decia el Chavo del Ocho, en respecto a las quejas del viaje, no es lo mucho es lo seguidito. ;)
Caramba Don Caribel. Esos alagos que usted me hace me ponen los cachetes rojos de verguenza.
"has tratado sentandote en la falda de algun vecino con aspecto de galan de telenovelas?" - Lo has tratado tú mismo? Crees que sobreviva para contarlo? :P
Aqui todos somos adictos del viaje y nos quejamos cuanda se da la oportunidad. Como dijo Thomas Fuller "Nacemos llorando, vivimos quejándonos y morimos desilusionados."
In my experience, the in-flight J product of SAS on its intra-European flights is a joke, arguably a bad/sad/sick one. This FR does little to dispel this impression. How about using the sink as a makeshift shelf for the hand luggage, to protect it from the water from the shower ? Were there any power ports in the vicinity of the seats in the lounge ?
"...the in-flight J product of SAS on its intra-European flights is a joke, arguably a bad/sad/sick one." - You forgot to mention a sadistic one fit for a masochistic traveler. :P
"How about using the sink as a makeshift shelf for the hand luggage, to protect it from the water from the shower ?" - Like a baby in a cradle! Sage advice indeed.
"Were there any power ports in the vicinity of the seats in the lounge ?" - Honestly I did not notice since I was not in need to charge anything. Then again, I did not see any chords or other equipment being charged nearby.
Definitely more like a "plus" product rather than a J product as mentioned. There is probably a reason why I haven't flown with SK in 6 years now despite living in Stockholm haha. Unfortunately that's changing next year as I have a short European leg booked with SK.
It's definitely a Y+ product that pretends to be J. I guess you are looking forward to be reacquainted with SK after such a long period. ;) I have another trip with them from ARN-PRG in mid Nov. but I plan to have breakfast at the lounge.
So what is the entry differences for turning left to the bottom floor and turning right for the top floor? The only time I was there, I turned left since it is all automated gates and didn't know better. I feel like the upstairs is better, because I found the downstairs overcrowded and underwhelming.
Well, SK "J" is SK "J," you know what you are getting (or not getting^^). The snack looks sad, but what is up with this unusual "tropical mini break"? Looks like something straight out of IKEA, lol.
"Upon disembarking the pocket for the aisle seat broke from the wall and fell on the floor." - Right... " it fell"
Well, if you turn left at the bottom of the club then you can access the showers, computer terminals and relax area. Upstairs is more spread out and you get better food like hot items.
The pocket really fell. It wasn't me. Maybe there is a ghost aboard. :P
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11 Comments
"My light dinner - soup and salad."--> I'm sure Adan wrote this report ^^. Adan, was it you?
I wasn't a big fan of SAS. I'm still not.
Thank you Adan.
"Adan, was it you?"
- The one and only. ;)
"I wasn't a big fan of SAS. I'm still not."
- You are one tough customer, do you know that? :P Certainly the curtain with its cheerful dot design or the "healthy" catering at the lounge did not convince you.
Thanks for your comments and support Bernard.
"has tratado sentandote en la falda de algun vecino con aspecto de galan de telenovelas?"
- Lo has tratado tú mismo? Crees que sobreviva para contarlo? :P
Aqui todos somos adictos del viaje y nos quejamos cuanda se da la oportunidad. Como dijo Thomas Fuller "Nacemos llorando, vivimos quejándonos y morimos desilusionados."
This FR does little to dispel this impression.
How about using the sink as a makeshift shelf for the hand luggage, to protect it from the water from the shower ?
Were there any power ports in the vicinity of the seats in the lounge ?
Thanks for sharing !
"...the in-flight J product of SAS on its intra-European flights is a joke, arguably a bad/sad/sick one."
- You forgot to mention a sadistic one fit for a masochistic traveler. :P
"How about using the sink as a makeshift shelf for the hand luggage, to protect it from the water from the shower ?"
- Like a baby in a cradle! Sage advice indeed.
"Were there any power ports in the vicinity of the seats in the lounge ?"
- Honestly I did not notice since I was not in need to charge anything. Then again, I did not see any chords or other equipment being charged nearby.
Thank you for your comments Marathon.
Nice pictures from the lounge!
Definitely more like a "plus" product rather than a J product as mentioned. There is probably a reason why I haven't flown with SK in 6 years now despite living in Stockholm haha. Unfortunately that's changing next year as I have a short European leg booked with SK.
Have a good one, see you!
It's definitely a Y+ product that pretends to be J. I guess you are looking forward to be reacquainted with SK after such a long period. ;) I have another trip with them from ARN-PRG in mid Nov. but I plan to have breakfast at the lounge.
Thank you very much for your comments as usual.
So what is the entry differences for turning left to the bottom floor and turning right for the top floor? The only time I was there, I turned left since it is all automated gates and didn't know better. I feel like the upstairs is better, because I found the downstairs overcrowded and underwhelming.
Well, SK "J" is SK "J," you know what you are getting (or not getting^^). The snack looks sad, but what is up with this unusual "tropical mini break"? Looks like something straight out of IKEA, lol.
"Upon disembarking the pocket for the aisle seat broke from the wall and fell on the floor."
- Right... " it fell"
The pocket really fell. It wasn't me. Maybe there is a ghost aboard. :P
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