I arrived at the airport with plenty of time and proceeded to check-in at the DL kiosk. My boarding pass was marked with "TSA Pre-Check" but the line at the DL terminal was having an issue with one of the passengers that claimed that she was sent there by another TSA agent when she did not qualified to use the line. It took a minute or two to sort this out but in the meantime those of us waiting patiently were getting annoyed. To the agent's credit he thanked us for our patience and tired to get us through as quickly as possible.
Once past security I made my way to the DL Club to grab something to eat. At the entrance I was greeted with a disinterested welcome and once my credentials were checked I was invited to come in. The lounge was crowded and it seemed that catering was less substantial compared to the last time that I was here.
Promotion for cancer breast awareness.
Trying to find an empty spot.
The gate was located in front of the lounge and it was decorated in pink to promote breast cancer awareness. The agents did an excellent job of keeping everyone in line and boarding was orderly. Boarding commenced with F passengers, followed by elderly and families with children and elite passengers. This was strictly enforced with almost military precision.
The FA at the entrance was in a good mood and even joked with some passengers. The other two further inside also had a pleasant and smiling demeanor. It looked like we were going to have a good flight.
I chose an EMERG EXIT window seat and settled quickly into it.
Once everybody boarded and the door was closed we taxied out to the runway. The announcement was made with a sense of humor along the lines of "there are three FA's on today's flight - one of them has an attitude and see if you can figure out who she is". I've heard a few laughs throughout the cabin.
I wonder what this building is.
San Mateo bridge.
Hayward Municipal Airport.
A beverage and B.O.B. service was conducted after we leveled off. I bought a cheese plate which seemed more "compact" than the AA and UA versions. Service was done with a smile and was very attentive. Usually DL crews are some of the most professional out there.
There was a good choice of programs in the IFE. I did not partake and decided to read a book instead. The flight was uneventful and another round of drinks was offered afterwards.
Landing in MSP.
Up to now this flight was pretty good. Then I saw water dripping from the window during descend.
Parking to the gate.
Once I disembarked I visited the two DL Clubs @ MSP. It's been quite a while since my last time at this airport (it was still NW) so it would be interesting to see how things have changed as a DL hub. Well, the club by gate C11 has not changed much and judging from the interior I could have sworn that I step back in time and was at a NW Worldclub. The club by the F gates retained the same layout but it was crowded and unkept. I saw glasses on some of the tables that were not cleared for a long 20-30 min.
It also seemed that the catering at the lounge is less substantial than before. Perhaps some of the DL regulars can give some insight and confirmed if this is true or not. Also, has DL always used disposable plates utensils at the clubs? Maybe SFO is an exception but I have never seen disposables there.
DL Club at the "F" gates.
Delta Air Lines
Delta Air Lines Sky Club - 1
San Francisco - SFO
Minneapolis - MSP
This was a good flight despite the window dripping water upon descend. FA's were cheerful and attentive which made the flight more enjoyable. The cheese plate form DL's B.O.B. does not seem to be a great value compared to what competitors offer, but the sandwich that I saw from my neighbor looked decent.
I used to think that DL Clubs set the standard for U.S. carriers but on this last visit I am not so sure anymore. The lack of frequent clean up at a hub station like MSP is disappointing and the catering seems to be slightly reduced. The use of disposable utensils and plates are on par with what AA is doing. At least UA clubs still use proper dinnerware and chinaware.
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