Passenger reviews on VIVA (VB)

VIVA is a Mexicanlow-cost carrier. Travellers rate it 6.1/10 on average, indicating good service. This rating is below the average of other carriers. Over the last 12 months, the average rating has been increasing.

Strengths:

• This airline offers low fares; however, passengers should be mindful of the different baggage weight add-on options.
• Entertainment / WiFi is valued.

Weaknesses:

• On-board sales is below compared to competing carriers.
• Cabin crew is slightly below compared to competing carriers.
• Entertainment / WiFi is well below compared to competing carriers.