Review of Delta Air Lines flight Tokyo Singapore in Business

Airline Delta Air Lines
Flight DL167
Class Business
Seat 6B
Aircraft Boeing 777-200ER
Flight time 19:00
Take-off 09 Jul 15, 05:30
Arrival at 09 Jul 15, 23:30
DL   #63 out of 134 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 543 reviews
socalnow
By GOLD 9360
Published on 23rd July 2015
Greetings Flight-Report Community. Thanks for stopping by and having a look at this report. This marks the second installment of the trip outlined below.

For this report I will finally be sharing a recent adventure. This trip took place in July 2015 so depending on when you're reading this I would consider it recent! This is also the first trip that I set out on with the idea of reporting at this site. With that I tried to use the tips I've learned by reading so many of your great reports on Flight-Report to take more detailed pictures.

The reports will be broken down as follows:

SEA AMEX Centurion Studio, The Club at SEA, and Delta SEA-NRT (Business)http://flight-report.com/en/report-10926.html
Narita Airport, Delta NRT Skyclub, and Delta NRT-SIN (Business)(This Report)
Singapore Airlines T2 Silverkris Business Lounge and ANA SIN-NRT (Business)http://flight-report.com/en/report-11006.html
JAL Sakura Lounge HND and Korean Airlines HND-GMP (First)http://flight-report.com/en/report-11022.html
Korean Airlines First Lounge ICN and Korean Airlines ICN-JFK (First)http://flight-report.com/en/report-11058.html
Delta Skyclub Terminal 4 JFK, AA Flagship Lounge JFK and AA JFK-LAX (First)http://flight-report.com/en/report-11132.html

I experienced several firsts on this adventure:

My first time on Korean Air in any class.
My first time on American Airlines in any class.

With a three hour layover at NRT I decided to pass immigration and customs, enter Japan, and enjoy the restaurants and observation deck.

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It was raining off and on but the temp was pleasant so I snapped a few pictures. With the Delta hub changing ot one bank it is almost 75% Delta movements at this time of day (3pm local time).

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747 from HNL.

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This summer sees mostly 777 for Delta at NRT. There is no A330. At one point there were at least 8 777s on the ground of a fleet of only 18.

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The 757.

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A 767 from PDX to complete the set.

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The rain picked up so I headed inside to grab a bite to eat.

The Narita Mall entrance.

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I decided on udon.



It was time to head back airside and continue this trek to SIN.

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The security checkpoint was deserted and I was downstairs to immigration quickly. A modest line with only two stations open took about 8 minutes. I had time before I was to board so I visited the Skyclub. I also took the opportunity to change into some shorts and light clothing for the anticipated steamy arrival in SIN.



I enjoyed a Gin & Tonic and some cold bubbly water and then it was off to the gate.

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I was surprised to see Delta board a 777 at 11A. It's a small gate area that's basically in a hallway with little to no waiting room. If I've seen these gates in use it has been for the 757s to GUM, SPN, or ROR. I reckon the move to one bank of flights necessitates this type of operation.

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Around the corner from 11A you can get a good view of your airplane. It is in fact the same aircraft that took me from SEA to NRT.

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Boarding was called and from the looks of the waiting area the load was rather light. My experience with this flight is that it is ALWAYS full up front and mostly full in the back, but not today. The Delta One cabin went out with at least 5 empty seats that I counted.

I settled into seat 6B. I like this seat for the extra privacy the closet gives you on your left hand side. In addition there's a little shelf on your left that is handy for storage.

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The Purser made the rounds introducing herself and distributing the menus. Let's have a look at the menu for this +/- 7hr flight down to SIN.



We pushed fro the gate about 5 minutes early to line up for takeoff. It's a busy time at Narita for departures and we're approximately 8th in line.

Beverage service started after climb and champagne was requested. The beverages are served with rice crackers.

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Our path down to Singapore tonight.

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I normally have good success ordering the chilled deli plate on the Delta Interport segments. I asked for the same tonight.

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This one was less appealing than I remember. The eggplant and chicken sandwich was tasty but the remainder I only picked at. At this point it has been over 24 hours since I left my home so, even with naps on the SEA-NRT leg I'm quite exhausted and not hungry anyway. I think I fell asleep sitting up!

After a nap we were nearing SIN and a per-arrival service commenced. I was hoping to try the ramen but they were out by the time I ordered so a sandwich was served.

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The sandwich was dry and I don't think I managed a second bite. When approaching Singapore skip the arrival meal and eat the city!

We arrived into Terminal one gate D47 about 30 minuted ahead of schedule and I was in a taxi within 10 minutes. I love Changi!
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Verdict

Delta Air Lines

7.0/10
Cabin7.5
Cabin crew7.5
Entertainment/wifi7.0
Meal/catering6.0

Delta Air Lines Sky Club - 1, Sat 2

7.0/10
Comfort7.0
Meal/catering7.0
Entertainment/wifi7.0
Services7.0

Tokyo - NRT

10.0/10
Efficiency10.0
Access10.0
Services10.0
Cleanliness10.0

Singapore - SIN

10.0/10
Efficiency10.0
Access10.0
Services10.0
Cleanliness10.0

Conclusion

It's a long haul to Singapore from North America. I believe most of the passengers are connecting on this flight so everyone is quite foggy and tired. The crew did a nice job with the service and allowing for sleep. The meals were not very appealing this time around. The seat adn IFE are well reviewed and have their flaws and strengths. We were on time/early. I am of the motto that however I am delivered to Singapore I'm just happy to be there! Thank you for reading and happy flying.

Information on the route Tokyo (NRT) Singapore (SIN)

5 Comments

  • Comment 142429 by
    Caribel 114 Comments

    Thank you for the time spent putting together these reports.

    This is the worst dinner service I've ever seen served in an Asian route. No Japanese bento or regional sake selections.

    Disgraceful, they ran out of reconstituted noodle soup. The champagne could double for glass cleaner.

    Sad the FA did not offer to lower your seat and assist to make you comfortable.

    • Comment 321662 by
      socalnow GOLD AUTHOR 926 Comments

      Greetings Caribel and thank you for reading and commenting.

      This is the worst dinner service I've ever seen served in an Asian route.
      -It wasn't great but the worst? Remember, UA serves this route... ;)

      The champagne could double for glass cleaner.
      -I knew I was picking up undertones of ammonia...

      Sad the FA did not offer to lower your seat and assist to make you comfortable.
      -That type of attention to detail is sorely lacking and would be most appreciated.

      Thanks again and happy flying!

  • Comment 142479 by
    SKYTEAMCHC TEAM GOLD 7855 Comments

    Thanks for this new report ! It's impressive to see so many Delta large jets at the gate , an Asian Atlanta !

    I am not very inspired by your mela but can undrestand that you were tired and not very hungry at this point of the trip.
    The catering you had at the airport looks much better.
    Champagne Jacquart is nice when many other american airlines serve something else with bubbles they call Champagne.

    Happy flying ;-)

    • Comment 321664 by
      socalnow GOLD AUTHOR 926 Comments

      Greetings SKYTEAMCHC and thanks for reading and commenting.

      It's impressive to see so many Delta large jets at the gate , an Asian Atlanta !
      - It is interesting to thik about how far Delta had come. 25 years ago they were mostly SE United States focused.

      Happy flying :P

  • Comment 142614 by
    KévinDC TEAM GOLD 4991 Comments

    Thanks for sharing! I've taken this flight a few times and enjoy how Delta steps up their game with more formal service on their inter-Asian flights. It always makes for a nice calm flight, which is much appreciated after connecting from a long Transpacific flight. Everything looks good, but the 777-200ER/LR seats are really starting to look tired and worn out. A few years ago, they were state of the art and the best seats in the fleet, now that the 747s, 767s, and A330s have been refitted with new cabins, they are the most outdated. Nevertheless, the seats continue to be comfortable, but I much prefer Reverse-herringbone seating facing away from the aisle to this traditional herringbone layout where you awkwardly face other pax with your feet hanging out in the aisle, lol. Thanks for sharing!

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