Review of Aeroflot flight Hong Kong Moscow in Premium Eco

Airline Aeroflot
Flight SU213
Class Premium Eco
Seat 16A
Aircraft Boeing 777-300ER
Flight time 10:00
Take-off 16 Sep 15, 11:05
Arrival at 16 Sep 15, 16:05
SU   #102 out of 142 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 110 reviews
Mafly
By 8673
Published on 25th September 2015
Flight SU213 HKG-SVO VQ-BQE 16A

ETD 11.05
ATD 11.23

For this flight I was seated in the Comfort room which is a class between economy and business. (2-4-2 instead of 3-4-3 for economy class.)



Nice personal screen but unfortunately can't discuss about the movie and entertainment available since the screen was out of service during all the flight. Same problem appeared for 2 rows on the left side so a bit deceiving for a long day flight..

photo IMG_20150916_185002

Just seated in the plane we got an orange juice or water served really appreciated.

Here we go! Take off from Hong Kong on time and it was a bit cloudy as often in HK but managed to take some nice pictures.

photo IMG_20150916_113004

We flew over the old HK airport.

photo IMG_20150916_112833

The flight plan today will lead us over China, Mongolia and Russia before landing in Moscow. Excepted Shenzhen we will not fly over major big cities but Chinese and Mongolian deserts instead.

imagephoto cran 2015-09-17 a? 15.22.14

Drink came after take off, selection of soft drinks and red or white wine and the meal served at 12.40 but unfortunately just the fish option was remaining. The food was excellent but no extra drink served.

photo IMG_20150916_114122photo IMG_20150916_124519


Second meal served at 17.45 : good and quantities are more than enough.. Same as the first meal, the quality of the food was really good.

photo IMG_20150916_173533


Overall it was a Very calm flight with no weather turbulence to mention.

photo IMG_20150916_120055photo IMG_20150916_143748photo IMG_20150916_153905


Sheremetyevo Airport before landing
photo IMG_20150916_205303

Very soft landing at SVO on a sunny afternoon in Moscow!

photo IMG_20150916_205847photo IMG_20150916_210158


The on board service was minimal and I felt the cabin crew is just doing their job with no special motivation and interest. The service is not as good as the Middle Eat airlines.
However the seats were very comfortable and convenient for tall guys, with a output USB port and 2 universal plugs for computers.


ETA (local time) : 16.05
ATA (local time) : 16.03


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Verdict

Aeroflot

7.0/10
Cabin8.5
Cabin crew5.0
Entertainment/wifi6.0
Meal/catering8.5

Hong Kong - HKG

8.4/10
Efficiency9.0
Access8.5
Services7.0
Cleanliness9.0

Moscow - SVO

7.9/10
Efficiency7.5
Access8.0
Services8.0
Cleanliness8.0

Conclusion

1st report on Flight-report, will definitely do better next time (ex: picture size etc.)

Related

9 Comments

  • Comment 147199 by
    arturo1989 108 Comments

    Good Flight report
    I am a collector of airline boarding passes and i do not Have This airline
    If you can send scanned my email for this flight and the back labels checked bag ..
    If you have already checked in online and it can me a copy. Also if you get on the phone to me it also pkpass format by email
    Here I leave my mail for answer
    arturosegovia95@gmail.com
    Greetings and apologize for any inconvenience
    ARTURO

  • Comment 147200 by
    arturo1989 108 Comments


    Good Flight report
    I am a collector of airline boarding passes and i do not Have This airline
    If you can send me email scanned my boarding pass for this flight and back labels checked bag
    If you have already checked in online and it can me a copy. Also if you get on the phone to me it also pkpass format by email
    Here I leave my mail for answer
    arturosegovia95@gmail.com
    Greetings and apologize for any inconvenience
    ARTURO

  • Comment 147229 by
    Benoit75008 GOLD 7319 Comments

    Thank you so much,

    Such a nice flight, catering is nice as i like eastern european food ;)

    Aeroflot is a pretty good airline is you're not flying in economy class.

    See you

  • Comment 147240 by
    Chatokay 281 Comments

    Thanks for this report. Was the flight full ?

  • Comment 147324 by
    KévinDC TEAM SILVER 5273 Comments

    Thanks for sharing your first report here and this is also the first report on SU's Premium Economy! The seat is the same one that AF and AZ use. I've flown on this seat many times and find it quite comfortable, though hard to sleep---but as this was a day flight, this is not a problem. There have been a few reports on SU lately and once again, I'm pleasantly surprised by the high level of service. The meals look really good and appear to be an good upgrade from Economy catering. As you've probably notived, horizontal (landscape) pictures work best for the site. Thanks again for sharing this First (3 firsts) report!

    Welcome to Flight-Report!

  • Comment 147904 by
    paccalof 37 Comments

    Good Report!

  • Comment 147948 by
    KL651 TEAM 4481 Comments

    Welcome and thanks for this FR.

    The meals are definitely good and match the expectations of something better than just a Y class meal.

    Did you get any compensation about the IFE ?

  • Comment 148073 by
    NGO85 1622 Comments

    Welcome to the site and thank you for sharing this rare SU report!

    Catering looks strong. I'm surprised that both meals were very full trays, normally one meal is smaller than the other. Looking at the menu, I find it strange that the proteins were the same for both meals: chicken or fish. Is this common for SU?

    I felt the cabin crew is just doing their job with no special motivation and interest.
    - You can't win them all...

  • Comment 148251 by
    Mafly AUTHOR 1 Comments

    Thanks for the comments !

    @Chatokay : I am not sure but would say 80%
    @KL651 : I did not ask for. Actually when I asked the crew why it was not asking she proposed me to move to an Eco Seat (ard row 50)... This seat was located just besides the toilets. It was not really delicate.
    @NGO : I didn't pay attention to that but you are right.

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