Review of Emirates flight Nairobi Dubai in Economy

Airline Emirates
Flight EK 720
Class Economy
Seat 54K
Aircraft Boeing 777-200
Flight time 03:00
Take-off 30 Jun 13, 16:40
Arrival at 30 Jun 13, 20:40
EK   #3 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 633 reviews
By 5038
Published on 10th December 2015
photo 2000px-Emirates_logo_svg
EK 720 NBO-DXB (Nairobi/Jomo Kenyatta->Dubai)
DEP NBO 16:40 29 JUN 2013
ARR DXB 20:40 29 JUN 2013
Flight Duration: 5:00
Aircraft: B777-200

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Flight route map courtesy of

I arrived into Nairobi, Kenya via a long non-stop flight with Korean Air from Seoul/Incheon. Sadly, the flight has been discontinued since 2014. I am not really surprised since the load factors were not meeting satisfactory levels in order to sustain the route. You can see how empty the seats were on the Korean Air KE 959 flight from Seoul/Incheon to Nairobi/Jomo Kenyatta on my KE 959 flight report.

After a short stay in Nairobi, it was time for me to head back to the states. The itinerary back to New York/JFK from Nairobi was with Emirates Airlines. I would be taking an Emirates B777-200 from Nairobi to Dubai, stopping over in Dubai Airport before taking an A380 flight from Dubai to New York. The flight from Nairobi to Dubai was EK 720, scheduled to depart from Nairobi/Jomo Kenyatta at 4:40PM in the afternoon, arriving in Dubai 10:40PM. My connecting flight to New York would be leaving the next day at 2:00AM.

I headed for the airport around 8AM on the 29th of June.

Nairobi's international terminal (in 2013) was divided into three separate units; 1, 2, and 3. Emirates Airlines check-in counters were within unit 2. Korean Air counters were located in unit 3.
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This building is where the immigration customs are located. Unfortunately, in August of 2013 (two months after I was here), there was a big fire that destroyed the whole edifice. The immigrations and baggage claims area have been temporarily moved to a parking lot facility.
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The ones in red uniforms are Kenya Airways employees.
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The Pub, located between Unit 2 and Unit 3.
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Korean Air counter desks as they were being opened.
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The flight attendants for Korean Air were on their way for their flight back to Seoul/Incheon.
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So… Nice Coconut Biscuits
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I headed back to Unit 2 to check into my flight.
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Each units had its own security checkpoints. All passengers must show flight itineraries in order to enter.
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At around 13:00 the employees for Emirates Airlines started setting up the counter desks.
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Check-in started around 14:00
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There seemed to be a lot of Europeans on this flight. I suppose they booked their Africa trip with Emirates.
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After I got the boarding pass, I headed for the gates, which were accessible via these escalators after passing through the passport check counters.
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On top of the escalators were the gates. Units 1, 2, and 3 are all connected to the same concourse.
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The Jomo Kenyatta Airport's international concourse configuration was of half-circle formation and about half a mile long to walk from one end to another. There were cafés, souvenir shops, and duty-free shops along the halfway.
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At one end of the international concourse was a café called Nairobi Java House. The place was packed with people.
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I ordered a Steak Pie.
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Another look at the Java House.
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I wanted to go to a quiet place to eat and take a nap. I walked around the terminal, and eventually found a children's playroom by Gate 9. The room was quiet and there was only one other person in the room. I ate my steak pie here and took a quick nap.
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Nairobi Airport's exterior window was within the exterior columns, making it hard to see outside.
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Steak Pie
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Steak pie was alright, just a bit too oily for my likings.
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At around 15:30 I saw my plane landing.
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I headed toward Gate 9, where I would be boarding my plane.
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Each gate had a security check point. This is the waiting room for Gate 9.
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The Emirates B777-200. It's a 3-4-3 economy configuration one.
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I found it interesting that they were playing Christian/gospel music in the airport.
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At around 16:05 we started boarding.
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Business class seats for Emirates B777-200
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Economy class looked like this. It was the 3-4-3 layout. I think Emirates may have been one of the first airliners to start configuring B777s economy class into 3-4-3 layouts. The seats were actually pretty comfortable.
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My window seat, 54K
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The seat pitch was enough for my legroom. The seats were similar to the Korean Air's new economy seats.
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Emirates Airlines' IFE contained an entertainment system called ICE.
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ICE stands for Information, Communications, and Entertainment.
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Waiting for everyone else to fill in.
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The windows of Emirates B777-200.
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Before push-back, the flight attendants distributed menus to each passengers.
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For today's flight, dinner would be served about two hours before landing.
Dinner choices:
1. Red Thai Chicken Curry - served with stir-fried vegetables and rice
2. Breaded Tilapia - with creamy coriander sauce, fried potatoes, French beans and carrots
3. Green dal (Indian) - Green lentils served with Jeera flavored vegetables and biryani rice
*For Appetizer, potato, chickpea, and pineapple salad would be served
* Dessert was Macadamia gateau, offered with chocolate sauce.

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And the plane took off toward northeast.
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At FL 360
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Savory Biscuits and beverages were served.
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All windows were closed for passengers' comfort.
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The sun was setting gradually.
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Three hours after take-off the dinner services commenced.
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I chose the Red Thai Curry Chicken, served with stir-fried vegetables and rice.
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I apologize for the lack of quality of the picture (should have turned on some light), but this meal was a delicious one. The sauce was a bit spicy, but I am a fan of spicy foods. vegetables were nicely sautéed, and the macadamia gateau was very good.
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The plane was now about an hour and half away from Dubai.
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Crossing over Yemeni Airspace.
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Getting closer to Dubai.
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After announcement by captain, the flight attendants started to prepare the cabin for arrival.
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At around 10:30PM local time the plane landed at Dubai International Airport.
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This would mark my first time ever in Dubai.
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Emirates Airlines plane everywhere.

It took a long walk from the gate to immigrations customs. It was probably about 20-30 minutes.
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Escalator down to underground immigrations and customs/baggage claim facility.
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In Dubai airport, the terminal entrances/check-in area and the concourses are connected via underground passages that have security checkpoints, immigrations, passport control points, and baggage claim areas.
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The baggage claim area for my flight EK 720 from Nairobi.
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I had about four hours until the next flight so I decided to explore some hot Dubai air.
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And it was unbelievably hot. Even at midnight I think it exceeded 100 degree outside.
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So I went straight back toward the airport.
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Train ride back to DXB.
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Terminal 3 of DXB

Thanks for reading my flight report!

For more of my flight reports (including my next flight, EK 203 to New York/JFK), please visit following link:
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Cabin crew9.5

Nairobi - NBO


Dubai - DXB



Information on the route Nairobi (NBO) Dubai (DXB)

Les contributeurs de Flight-Report ont posté 3 avis concernant 2 compagnies sur la ligne Nairobi (NBO) → Dubai (DXB).


La compagnie qui obtient la meilleure moyenne est Emirates avec 8.4/10.

La durée moyenne des vols est de 4 heures et 26 minutes.

  More information


If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 152160 by
    East African 1595 Comments
    Thanks again for this new FR!
    The fire was a blessing in disguise as it prompted the construction works of the current and convenient T1A which is now more spotter friendly!
    Emirates hurts considerably Kenya Airways with its great product, and indeed European travellers don't mind the extra detour in the middle of the night as soon as the price is right! The load factor seems to confirm that!
    • Comment 329916 by
      CH AUTHOR 27 Comments
      Yeah the flight I took was full, so I could see that happening, unfortunately for Kenya Airways. I just saw that the new T1A opened up in NBO! Good for the airport.
  • Comment 152162 by
    Nick 171 Comments
    Great report! I've had the pleasure of experiencing the immigration area in the parking garage twice, haha. Did you find the waiting area at Gate 9 to be sufficiently sized? It looked pretty crowded in the picture. On my KLM flight, the waiting area was packed and many pax had to resort to sitting on the floor.
    • Comment 329917 by
      CH AUTHOR 27 Comments
      Gate 9 was definitely getting crowded by the time boarding came around. I did see some pax seating on the floor (or standing up). Yeah I saw that they redirected the immigration area to the parking area for a while(saw the parking strips on the floor.. that's interesting).
  • Comment 152180 by
    MrMax 142 Comments
    I've seen lots of reports that complain about the old IFE system. I,am about to fly on a older plane with EK. How was your impression of the IFE. OK for a long flight?
    • Comment 330016 by
      CH AUTHOR 27 Comments
      Yeah, it worked just as fine as the new IFE system. Just the touchscreen responsiveness maybe tad bit slower and the screen might be a bit smaller but other than that it should be good.

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