Review of KLM Cityhopper flight from Frankfurt to Amsterdam in Economy

KLC

WA - KLM Cityhopper

Flight taken on 15 December 2015
KL1766
11:50 01h 20m 13:10
Model Fokker 70
Class Economy
Seat 11A
CounterSurprise
1,462 · 106 · 4 · 1

Hi everybody!
I recently made an interesting trip in two days: Brussels-Orléans-Frankfurt-Amsterdam-Brussels Not all legs are worth reporting (or flown by an aircraft alltogether), but the FRA-AMS was interesting since it was in the KLM Fokker 70, due to be retired in the next two years, so I was excited to fly it one more time while I still had the chance, even though it was a very short flight.
This is my second FR but also the first flight I made specifically with creating a FR afterwards. So let me know what you guys think! :-)
Before I start, I did OLCI and was given an 'offer' by KLM


photo Schermafbeelding 2015-12-14 om 19.18.27

For a 45 minute flight, this price is ridiculous. I mean, it's a normal economy seat and a marginal better meal. Come on KLM, what did you think?
I left my hotel around 7.00 and turned in my rental car at Frankfurt around 9am. So enough time to explore the airport and do some spotting. Frankfurt is definitely LH-country (surprise, surprise) but the Air France / KLM / Alitalia check-in counters are quite numerous. I quickly checked in and decided to check my bag as well since I did not take the effort to separate the liquids and was afraid it might not fit in the overhead bins of the F70 (happened to me once onboard a RJ-85). So, how hard can it be to pick it up, right? Wrong. More on that later.


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I did not make a lot of pictures inside the terminal (T2) although it's quite large. It's I would say typical German; efficient and clean. I headed strange for the Air France / KLM lounge since I still had some work to do.


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So first thing I did in the lounge was set-up my laptop, get online and make the traditional photo's of the site in English and French (who knows, if I'm up to it I might make a copy of this report in French):


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The Air France/KLM lounge is quite large, spacious and well-equipped. Only minus is the slow WiFi. Here some pictures of their offerings:
Soft drinks and spirits:


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Coffee station


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Seating area (view is not great, not towards the tarmac so no spotting)


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Overview of the buffet


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My selection for today:


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My aircraft on it's way from AMS, just crossing the NLD/GER border.


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The lounge also had a great lunch menu but I didn't photograph it.
After eating, I did a little spotting before heading out to the gate. Limited camera, shaky hands, thick glass….. sorry for the quality!
American A330


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Lufthansa's flagship: The A380


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Tarom A318. Personally I'd never heard of this carrier so I was overjoyed to see it.


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CX B777. It was pulled to a gate from a parking stand.


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After that, I headed for the gate (D21)
Flight: KL1766
Aircraft: Fokker 70
First flight: 15th May, 1995
Seat: 11A, Emergency exit seat
Boarding was announced on time but no priorities. I also did not see the plane at the gate, so you guessed it:


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I did give me the opportunity to take some more pictures:


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TUIFly B737


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We boarded the plane. I'd found a very friendly flight crew today. Warm welcome by both FAs and friends words were exchanged. Plane was clean and I quickly found my seat. The plane was about full. I had tried to get on an earlier flight but it was way overbooked, so I guess a lot of those people found themselves on our flight. Oh well.
Interior view:


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Seat pitch was excellent:


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Take-off:


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Surprisingly enough, there was catering. I received this cute little box:


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Which contained a slice of cake, some water and a napkin. Great service!


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Another exterior view


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Some coffee after that:


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More exterior views:


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KLM's fleet. Needs update. PH-BHA was just delivered as the second B787 for KLM. On top of that, I miss the MD-11 ;-)


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Our approach into Amsterdam. A lot of fog, so I tried to photograph the port of Amsterdam, little luck I guess…


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Polderbaan landing. For those of you that don't know Amsterdam: This runway requires a 20min taxi to the gate. On a 45 minute flight, that's a significant long taxi!


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The dislocation of the runway required an additional tower specifically for that runway, which you see here:


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KLM city here


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Deplaning and again taking a bus


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Now for the unfortunate end of the story: It took KLM 23 minutes to offload my bag! I so regretted my choice to check it in because I now missed my train!


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NOTE: The preview button didn't work so I'm going to publish straight away. So if there are some obvious errors, sorry for that.

Display all

Product ratings

Airline

KLM Cityhopper 8.0

  • Cabin8.5 / 10
  • Cabin crew10.0 / 10
  • Entertainment/wifi5.0 / 10
  • Meal/catering8.5 / 10
Lounge

Air France Lounge7.0

  • Comfort8.0 / 10
  • Meal/catering8.0 / 10
  • Entertainment/wifi4.0 / 10
  • Services8.0 / 10
Departure airport

Frankfurt - FRA9.0

  • Efficiency9.0 / 10
  • Access8.5 / 10
  • Services8.5 / 10
  • Cleanliness10.0 / 10
Arrival Airport

Amsterdam - AMS9.8

  • Efficiency9.0 / 10
  • Access10.0 / 10
  • Services10.0 / 10
  • Cleanliness10.0 / 10

Conclusion

FRA: Great airport, smooth flow, good lounge. Only minus is the slow WiFi. Food and drinks are great
Flight:
KLM has a great product on such a short ride. Fokker 70 is comfortable and nice. Only minus is the wait for your luggage. 21st century problems? :-D
AMS: Great airport.

I prefer KLM over low-cost airlines on these short hops when I fly for work. Why? Because you get the extra's you need (Wifi, a good chair, food in a lounge), the departure time you want and a good experience onboard. Since I had to work that day until 8pm and train back to Brussels, I was glad I had a good experience instead of a low-cost one. I hope this service doesn't die out with the growth of the low-cost airlines because it's worth the money imho.

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Comments (4)

  • Thank you for sharing this FR with us! I thought it was fairly complete, nothing seemed obviously missing.

    Before I start, I did OLCI and was given an 'offer' by KLM

    - Yikes, outrageously priced for an upgrade on this short route, especially since you already have lounge access.

    the traditional photo's of the site in English

    - Look at that fantastic report on the front page of the English site, a masterpiece ;)

    The Air France/KLM lounge is quite large, spacious and well-equipped

    - Looks a little on the small size, but I guess the number of SkyTeam flights ex-FRA is low. Fridge looks well stocked with beer as per required in Germany. No hot food options?

    Tarom A318. Personally I'd never heard of this carrier so I was overjoyed to see it.

    - They are in SkyTeam, but you haven't heard of them? The second largest A318 operator in Europe with 4 :)

    The cabin of the Fokker 70 looks well maintained, newer seats although the overhead obviously shows the age of the plane with all of those square features. A very nice catering offer on a flight of this length. I wonder if this is specific catering for morning flights.

    • Hi,

      Thanks for your kind reply. Glad to take a picture of your great FR ;-) The lounge is actually quite a lot bigger than what you see; I just didn't photograph everything. Thanks for explaining Tarom too!

      -CS

  • It is funny how for a long time there are no reports on KLM Cityhopper, and in one day there were 2 reports on KLM Fokker 70s. Yikes, that is a ridiculous price to upgrade on such a short flight--a better meal is not worth 140 Euros. I like that KLM offers last minute upgrades for purchase and often the prices are reasonable, but not in this case. Thanks for sharing!

    • Hi Kévin, yeah the upgrade price is ridiculous. I once paid €80 for a one-way upgrade Munich-Amsterdam on a B737 and that too was not worth the money, especially if you already have lounge access.

      -CS

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