Review of ANA flight Chitose Kushiro in Economy

Airline ANA
Flight NH 4873
Class Economy
Seat 9A
Flight time 00:45
Take-off 10 Jan 16, 13:30
Arrival at 10 Jan 16, 14:15
NH   #23 out of 123 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 158 reviews
NGO85
By 1301
Published on 29th January 2016
Background:

This series will cover a quick weekend trip on NH using UA miles. The goal of this series was to try several new products in the NH family while also going someplace new to me. This trip cost 10,000 UA miles (no tax/fees on NH award tickets) and I built a very non-direct routing to zig-zag my way to my final destination. I’ll reveal the segments as we go to add some suspense. So far we have…

Part 1 – NGO-HND [NH 86, Boeing B737-800, Economy] – http://flight-report.com/en/report-13010.html
Part 2 – HND-CTS [NH 59, Boeing B787-800, Economy] – http://flight-report.com/en/report-13033.html
Part 3 – CTS-KUH [NH 4873, Bombardier DHC-8-400, Economy] – You are here
Part 4 – Coming soon
Part 5 – Coming soon
Part 6 – Coming soon

This report will cover the trip from CTS to KUH. This will be my first time aboard a NH Dash8.




Pre-flight:

After exiting the baggage claim, I head back upstairs to where the check-in areas are.

photo 1

The NH check-in area was a zoo with people heading home after a weekend of skiing. Fortunately, the security line was empty so I was quickly through and airside.

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After consulting the terminal map, I head over to the ANA Lounge. On my way, I stop by a store and pick up some onigiri for a light lunch.

photo 3

Entering the lounge, the agent greets me and types my EY credentials into the system before granting me access.

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Japanese press offering.

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The liquid offerings. CTS has the best beer selection of all the ANA Lounges I’ve seen. They have 4 beers on draft: Asahi Super Dry, Sapporo Classic (only available in Hokkaido), Suntory Premium Malts, and Kirin Ichiban.

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The lounge is fairly small with small seating areas.

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I take a seat in a more comfortable looking area that was quieter. There were just a couple of people across the way.

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My first and second offerings. Sticking with Sapporo Classic.

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The bathroom is clean, but small.

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Wrap up my stay with a coffee.

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About 30 minutes before the boarding time, I leave the lounge to stretch my legs a little. NH proudly flaunts its Skytrax rating everywhere, much to the chagrin of JL.

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My plane is listed as a gate change, now departing from Gate 1. I see this sign and think I need to go upstairs to get to my gate.

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That was a lie since it was only Gate 1B and not Gate 1; however, there was better spotting from the upstairs area since you can get closer to the windows. Snow is starting fall again.

MM A320.

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HD B737.

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My plane today getting prepped for boarding: NH Dash8-400

photo 19




——————————-

All Nippon Airways, NH 4873
Equipment: Bombardier DHC-8-400 [JA852A, delivered September 2006]
Departure: 13:30 (ATD: 13:41)
Arrival: 14:15 (ATA: 14:08)
Flight time: 0:27


Gate 1.

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My boarding pass for this segment.

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Boarding is started 5 minutes late because there were two wheelchair passengers that needed to be carefully wheeled across the icy tarmac. Standard NH protocols of special assistance, NH Diamonds, NH/*A elites, and then general boarding. Quite a few NH Diamonds on this flight as well. I scan my boarding pass and am through.

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Not many options… there were walls to the left and forward.

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Down the stairs onto the tarmac.

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Our beautiful Dash8.

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Fuselage shot.

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A cheery FA tried to interrupt my fuselage shot with her greeting as I reached the top of the stairs. She apologized and let me take the picture first before she greeted me a second time in Japanese as I entered the cabin. My seat for this flight.

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The seat pitch is very generous on the Dash8s.

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The gentleman across the aisle is able to comfortably cross his legs the pitch is so generous, must be around 34”.

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No divider under the seat, but the flight will be around 30% load so no seatmate for me.

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The tray table and seatback pocket.

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The seats are really thin, but are good enough for a 30 minute flight.

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I probably should have picked a better window seat; however, all the windows were covered with the glycol from deicing.

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Seat control is in the armrest.

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Seatback contents. 3 barf bags, they anticipate bumpy rides on these turboprops^^

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Safety card for this Dash8.

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The front door closes on time and the FA comes through the cabin offering blankets.

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As we fire up the engines, the 2 FAs do the safety demonstration in Japanese.

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On our taxi, I can spot a MU A321 taxing by.

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Turning onto the runway.

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Our landing gear.

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The engines whirl, the parking brake is released and we are quickly down the runway and up.

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Since we used such little runway, we can get an aerial shot of CTS. The purple plane on the far left is JH^^ The NH B772 in *A livery I saw at HND in the previous report is also here too.



We soon were engulfed by clouds.

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NH’s route map for Hokkaido.

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The cabin as we reach cruising altitude.

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The FAs pass through offering apple juice. Given the 27-minute flight time, I find this acceptable.

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Passing over the snow-covered countryside. I couldn’t figure out what city this was.

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About 5 minutes later, they come through again and offer more apple juice. Very good service on this short hop.

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We pass over the mountains to the less snowy eastern coast of Hokkaido.

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We reach the Pacific Ocean.

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At Shiranuka (??), we make a hard left turn to align onto the runway.

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The landing gear drops down as we cross into Hokkaido.



We touch down early.

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We taxi up to the terminal and stop on the tarmac.

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The front door opens, the stairs are positioned, and we begin deplaning. The cabin as I head out.

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Stepping outside, the FA thanks me for flying. One last look at the nose of this Dash8.

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Our beautiful turboprop resting before the return trip to CTS.

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Walking to the terminal.

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We have to take the stairs up to the 2nd floor where we reenter the departures level, before going back down to the 1st floor for the baggage claim.

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Kushiro boasts 2 baggage carousels.

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????????

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I stop at the bus ticket machine to buy a ticket for Kushiro and head outside where the bus is waiting. The bus costs 940? and takes about 40 minutes.

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I think KUH is trying to rival KMJ for most 80s bus seat upholstery.

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Finally, the list of bus stops and fares. On the right, they list the hotels located at each bus stop. I, like 90% of the people on the bus, will take it to Kushiro Station (????), which is not the terminus.

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I’ll leave off this series here as I begin my stay in Kushiro. Tune into the next segment for the start of the return journey, which will take an alternate route from CTS to NGO through a (surprisingly) previously unreported airport.
See more

Verdict

ANA

6.8/10
Cabin9.0
Cabin crew9.0
Entertainment3.0
Meal/catering6.0

Chitose - CTS

9.1/10
Efficiency10.0
Access8.5
Services8.0
Cleanliness10.0

Kushiro - KUH

8.0/10
Efficiency10.0
Access6.0
Services6.0
Cleanliness10.0

Conclusion

My first time on a NH Dash8. Not the most exciting of flights, but the service was very good considering the length of the flight. Natural IFE was negated by the deicing making photography difficult.

Cabin comfort: The Dash8s are no spring chickens, but the cabin is pristine and clean as one expects on NH. The seat pitch is really generous at around 34”, but the seats are thin. Overall, comfortable enough for <30 minute flight and the turboprop noise wasn’t bad.

Crew: Above average NH crew on this flight. No English ability, but all smiles and friendly.

Meal and catering: Only apple juice was offered, but two passes were made, which is even better than what I got on the NGO-HND sector, which is almost twice as long.

Entertainment: No newspapers offered. Standard seatback literature. No audio or overhead monitors. Just natural IFE.

On-time performance: We left on time and arrived early.

Related

6 Comments

  • Comment 156453 by
    Numero_2 SILVER 8147 Comments

    Thanks for sharing.

    Nice aerial views of CTS.

    Quite an obscure line of the NH network but the Kushiro airport seems to be quite big.
    How heavy is the traffic there ?

  • Comment 156458 by
    loukas SILVER 232 Comments

    Great pics again! Many thanks for this report!

  • Comment 156506 by
    cobra 3694 Comments

    Thank you Mickael :)

    At this hour, freshly arrived in Japan, i enjoyed a Gyudon in the center of Kyoto. I arrive, you flee, what a shame ! :))))

    A real pathfinder with this line :)

    A real orgy of beer at the lounge, with the local one !^^

    Nice little flight, with a a blue and white mower ...picture of the landscape are somptuous...

    I couldn’t figure out what city this was : Satsunai i guess ^^

    Next leg to Haneda? Sakhalin? :)))

    I want to compete for the 80s bus seat upholstery ^^ http://flight-report.com/fr/report-10576.html

    Ja mata ne !:)

    • Comment 333867 by
      NGO85 AUTHOR 1624 Comments

      Merci Cobra^^

      A real pathfinder with this line :)
      - I am exposing Cobra to new parts of Japan^^

      A real orgy of beer at the lounge, with the local one !^^
      - Too many beer options, I can't drink them all^^

      Satsunai i guess ^^
      - Very good eye Cobra^^ I knew it was somewhere near Obihiro!

      Next leg to Haneda? Sakhalin? :)))
      - Next leg to CTS :( But then somewhere more fun with polar bears ;)

      I want to compete for the 80s bus seat upholstery ^^ http://flight-report.com/fr/report-10576.html
      - KMJ still has the best: http://cdn2.flight-report.com/photos/k72W3ZrAh6/136.JPG

  • Comment 156818 by
    Rl 777 812 Comments

    Thank you for sharing this FR with us!

    The cabin looks quite nice for short hops. I'm glad the seat pitch was generous on this Q400, many other Q400 operators offer a seat pitch of 30-31 inches. It'll be interesting to fly on one of these to RIX in a month (Air Baltic).

    Great aerial shots!

    How bad was the engine noise? Considering you sat right next to the left engine.

    This looked like a pretty good short flight, not bad at all.

    Have a good one, see you!

    • Comment 334074 by
      NGO85 AUTHOR 1624 Comments

      Thanks for stopping by :)

      I'm glad the seat pitch was generous on this Q400, many other Q400 operators offer a seat pitch of 30-31 inches. It'll be interesting to fly on one of these to RIX in a month (Air Baltic).
      - Based what I saw on those recent BT reports by Loukas, the seat pitch didn't look bad. It might also depend on the type of Dash8. When I took OC last summer, I don't think the seat pitch was 34, but only 31.

      How bad was the engine noise? Considering you sat right next to the left engine.
      - I didn't think the engine noise was bad or that there were a lot of vibrations. I'm taking another Dash8 tomorrow morning so I'll pay closer attention, but it's a turboprop so of course it will be loud. I'll be taking an ATR72 next month so I'll have to compare. I personally love the sound of the engines as they hit full throttle on takeoff :)

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