Hello and welcome to the next report of this 4 segment routing from Washington, DC to Sydney, Australia. This report will cover the 3rd flight in the series: Honk Kong to Singapore with Cathay Pacific's new regional Business class. After two flights, including the 17 hour transpacific, I was starting to feel a little tired, so this report will be on the short side.
So here we are in HKG, one of my favorite airports! I was looking forward to checking out the recently renovated "The Pier" First class lounge that I had seen in several reports by socalnow. The last time I was in HKG, only The Wing First class lounge was open.
Here we are!
The lounge is one level below the departures concourse and is accessed by taking an escalator or elevator.
The lounge agents at the entrance were not particularly warm.
Very good first impression.
There are rooms with food and snacks, seating areas, a bar, a spa area, and a dining room on either side and end of the large central corridor.
Despite all the lovely amenities, after a 17 hour flight, the first order of business was a shower! The showers are located by the Day Suites that socalnow has described in his reports. You can also enjoy a complimentary foot massage. Unfortunately, I didn't have time for one.
Very nice shower room.
A nice shower is always great after a long flight! I didn't have much time left to enjoy the lounge, but I did pop over to the bar area for a glass of bubbly, well 3 actually ^^
Moët & Chandon Rosé Brut
Had I had more time, I would have tried the restaurant as I had really enjoyed the dining room at The Wing last year. When I arrived at the gate it was a madhouse, as it often is in HKG. The separate Business class boarding lane was as long as the Economy lane. Are there really that many Elites on board, or it this just a disorganized mess. I think it may be the latter.
Business class boards though a different jetbridge through door 1L. Although there was a hoard of people boarding at the same time, we were the only ones to turn left to the Business class jetbridge.
So clearly, all those people in the Business class line weren't in Business class–the J cabin was more than half empty.
The welcome on board was very warm by two FAs stationed by door 1L.
Good first impression of the new Regional Business cabin. It looks spacious for a regional configuration despite the 2-3-2 layout.
The legroom is generous–much better than a domestic First class seat in the U.S.
One thing I do notice immediately, though, is that the PTV feels unnaturally low. Like you have to look down at it, or be reclined/hunched in your seat. I'm not terribly tall at 5'10"/1m78
Also, the IFE is an older generation, with an old school moving map.
As soon as I got settled in, a FA arrived with pre-departure drinks. She greeted me with a "Welcome Back," introduced herself, and addressed me by name. That is a very nice touch that makes the experience feel premium.
Of course I took champagne, because the 3 glasses in the lounge were clearly not enough ^^
Let's take a look at the menu
It looks good on paper at least.
One thing that doesn't look so good, are these headphones. These are the standard headphones on regional routes equipped with a regional cabin. They almost look like Economy class headphones.
The safety video played as we pushed back.
I fell asleep during taxi and takeoff and woke up after a quick powernap. I got up to stretch and wake up.
View of the Business class cabin
As I got back to my seat, the chief purser came by and introduced himself and informed me to please let him or any of his staff know if I needed anything. Once again, I was addressed by name and really appreciated the personal attention. I'm not sure if this was done for all passengers in J or if this is a product of my oneworld Emerald status.
Another FA came around for the aperitif service. More champagne! Who's counting? …not me ^^
The appetizer course came shortly after. Visually, it was well presented and was also quite tasty.
We were approaching the coast of Vietnam when the mains were served.
As per usual CX protocol, the main dishes were displayed on a white linen covered cart. I like that you can choose your entree based on which is the most visually appealing to you. The Thai beef Massaman had caught my eye on the menu and I also felt it looked the best of all three choices on the cart.
Beef Massaman is by no means haute-cuisine, but it is one of my favorite dishes and CX did it justice. There were 4 flight attendants in Business class for barely 15 passengers and the crew was particularly attentive. My glass was refilled regularly and with each interaction, I was addressed by name. Being used to more casual American styles of service, I was feeling pretty pampered.
Afterwards, I went with the cheese plate, which I enjoyed with a port.
A chocolate and box of Holiday treats were distributed after the meal.
I asked for a cognac digestif, which was brought very quickly with a smile.
After a good meal with quite a bit of wine, I fell asleep for the rest of the flight. I woke up right as we were starting our descent. Went to freshen up before landing.
We arrived at the gate early.
This is the only shot I was able to get of my 773–SIN is not easy for spotting by the gates with those glass walls.
Thanks for reading and see you for the next report!
Cathay Pacific The Pier - First Class Section
Hong Kong - HKG
Singapore - SIN
Very nice regional flight with CX!
Comfort: I liked the new regional Business class cabin. Of course, it would have been nice to get the Cirrus seats, but the regional seats are much better than a typical domestic First class cabin that I am used to on similar length flights in the U.S. I have seen some say that the recline is not sufficient, but for me it was just fine. Again, much better recline than U.S. Domestic. Plus, there is a legrest that comes up, which helps the overall comfort.
Crew: The crew was amazing and very attentive. They were well trained to offer a high level of service and followed protocol to the letter.
Catering: I was fully expecting to be disappointed by the catering, but I found it more than acceptable for a three hour flight. I'm a big fan of Thai food, so the Massaman helped :-)
IFE: Good overall, nice size with a decent amount of movies and shows. Moving map kind of old school, though.
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