Review of LAN Airlines flight Buenos Aires Santiago in Premium Eco

Airline LAN Airlines
Flight LA400
Class Premium Eco
Seat 2A
Aircraft Airbus A320
Flight time 02:25
Take-off 16 Jan 16, 09:05
Arrival at 16 Jan 16, 11:30
LA   #35 out of 123 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 65 reviews
paccalof
By 1541
Published on 17th February 2016
This was my first trip in Lan Airlines and the service is not bad but nothing to remember neither. The cabin is called Premium Economy in the Airbus 320 and Business in the B787.
Like i request a special services LAN dont give me the posibility in to make the Check In On Line. Doesnt matter if you fly in Business but if you do in Economy maybe you want to reserve your seat before and take the best in the plane, right?



The Queen of LH in Ezeiza/Buenos Aires arriving from Frankfurt.

photo 04photo 05

The Cabin looks old with the leather seats. The layout is 3-3 but the middle seat is blocked.



AA/IB/DL



They have a App that you can download and see the map in your devices, or watch films or tv shows, listen music, etc, but dont have internet or wifi. But dont have to recharge your devices.



The meal service is light in this plane and a little better in the B787 (Soonthe report).

photo 17photo 18

The view is great, the Cordillera de los Andes is between argentina and Chile and when you take a flight over here can see beautifull views in the flight.



In SCL AA/IB and UA with the B789. So nice plane.



Arriving in SCL from a international flight LAN dont have finger or bridge, just a remort position.

photo 29

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Verdict

LAN Airlines

4.6/10
Cabin4.0
Cabin crew5.5
Entertainment5.0
Meal/catering4.0

LATAM VIP Lounge

5.6/10
Comfort4.5
Meal/catering4.5
Entertainment7.0
Services6.5

Buenos Aires - EZE

5.9/10
Efficiency7.0
Access6.0
Services4.0
Cleanliness6.5

Santiago - SCL

5.9/10
Efficiency5.5
Access6.0
Services6.0
Cleanliness6.0

Conclusion

The lounge in Buenos Aires/Ezeiza have good wines but the food is not very good. If you flight this trip from Aeroparque/AEP (buenos Aires) to Santiago/SCL Lan dont have any lounge to wait your flight.

I Have several problems with LAN, they sell code-share tickets and if you request special services with the flight operated for the other airlines, they cant give you the confirmation of it. So, take care if you fly with Lan Airlines in a code share flights. I will never repeat this mistake ever.

Informations on the route Buenos Aires (EZE) Santiago (SCL)

The contributors of Flight-Report published 7 reviews of 4 airlines on the route Buenos Aires (EZE) → Santiago (SCL).


Useful

The airline with the best average grade is with /10.

The average flight time is 2.0 hours and 23.0 minutes.

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6 Comments

  • Comment 157786 by
    NGO85 1624 Comments

    Thank you for sharing this FR!

    Wow, it is light and day difference between the planes that LA sends on this route. To think that this cabin and the B787 are marketed the same, it is very inconsistent. This cabin looks very old as you mentioned and has the European-style C-cabin.

    Catering looks consistent with European C, a cold breakfast offering. Definitely not very exciting catering.

    Great aerial shots crossing through Argentina!

  • Comment 158148 by
    KévinDC TEAM SILVER 4403 Comments

    Very cool report! I'd never seen a review on LAN's Premium Economy. Looks like it's a lot like European carrier's Business class. LAN is smarter to call this Premium Economy instead of Business unlike European carriers. Very nice aerial shots! Thanks for sharing

    • Comment 335265 by
      paccalof AUTHOR 35 Comments

      You are right, Premium Economy sounds better than a Business. The Crew was kind and the lounges are ok in Argentina and in Chile, nothing special but ok.
      Thans for comment

    • Comment 335266 by
      paccalof AUTHOR 35 Comments

      Hey,thanks for comment. You can see the report in the 789 with a Business Class, the service is the same. The welcome drink is the extra but the service is the same than Premium Economy. I was disappointed about this, i thought in the 789 the service could be better but not.
      Please, see the report and let me to know what do you think

  • Comment 158227 by
    767 traveller 46 Comments

    Nice report!
    I was curious about how LA's premium economy product is. Nice to see that it is like a European style Business class.
    LAN does not market the product in the same way in all of their fleet. They offer a Premium economy in their A319/A320 fleet which is not the same as their Premium Business class offered in their 767 and 787.

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