Review of Iberia flight Santiago Madrid in Business

Airline Iberia
Flight IB6830
Class Business
Seat 5A
Aircraft Airbus A340-600
Flight time 12:50
Take-off 16 Jan 16, 13:40
Arrival at 17 Jan 16, 06:30
IB   #102 out of 142 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 213 reviews
paccalof
By 8110
Published on 17th February 2016
This is the Iberia´s most large flight from SCL in Chile to Madrid in Spain. The same service, nothing special. The seat is one of the best for me with a 1-2-1 layout in the Airbus 346 with the new Business Cabin.



The pacific ocean and the Cordillera de los Andres



A funny thing. If you fly in Business Class can purchase the Bose HeadSet cheaper than economy passangers? Mistake or just privilege?




The breakfast

photo 29photo 30


The new (no so new) Arrival Lounge for passangers flying from Americas to Spain with destination Madrid. Is not a Iberia lounge but have a good service. Have rooms with showes and them you can take your breakfast. The bad thing, dont have any hot or warm food but the people is nice and the service is good, in general.
You will need lucky to found it because is in the basemant of Terminal 4 and dont have any sign to arrive there.


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Verdict

Iberia

6.9/10
Cabin8.5
Cabin crew5.5
Entertainment/wifi8.0
Meal/catering5.5

LATAM VIP Lounge

4.0/10
Comfort4.5
Meal/catering4.5
Entertainment/wifi2.5
Services4.5

Santiago - SCL

7.2/10
Efficiency7.5
Access6.0
Services8.5
Cleanliness7.0

Madrid - MAD

7.2/10
Efficiency6.5
Access7.5
Services7.5
Cleanliness7.5

Conclusion

I choose this flight because is the most long trip of Iberia. The flight was great and i still think the Iberia Pilots are the betters landing, if you are not wake up you can continue sleeping, you will never feel it.
The service was ok, nothing for remember too much time. The J class was pretty full and this in the 2A seat was the last Iberia`s President with him wife, i think. So the crew was pretty kind in this section.
I still choice Iberia for transatlantic flight because for me the seat have to be lie flat and Air France and KLM doesn't have and British have this poor Business Class seats. so the other option can be Lan or Tam but the lay out is 2-2-2 or 2-3-2. So with Iberia, if you choose the windows seats you fly alone and can sleep with nobody walking near at you.

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11 Comments

  • Comment 157757 by
    whitelight44 346 Comments

    Great pictures. Thanks for sharing :)

  • Comment 157758 by
    beijinner 166 Comments

    Thanks for sharing, great pictures but I miss some comments about your personal experience.

  • Comment 157768 by
    yyz_planespotting36 5 Comments

    Great report!

    Although you did not say anything about the food or anything!

    Next time please do that!

    • Comment 334875 by
      paccalof AUTHOR 37 Comments

      Sorry, i will do in the return flight, i have to make the report. The food was no tasty, but was a Chilean food. The wines are from Spain, too acid tasty for me. Im from Argentina and we have better wines over here.
      The breakfast was really good but a little poor, what do you think?
      Thanks for comment

  • Comment 157784 by
    757Fan 585 Comments

    Nice report, and photos from your trip. It's nice that you got a lie-flat seat, but the food appears to be a bit lacking? I've seen reports of Iberia before, and it always seems to look like they could do a bit to upgrade their Business Class offering.

    Thanks for sharing!

    • Comment 334874 by
      paccalof AUTHOR 37 Comments

      Hey, i think this seat is confortable, have massage option and a lot of positions. Maybe is a little bit hard but still is one of the best, before the AY A350. Iberia don't have option in to pay or request a Upgrade Service like BA, for example. And maybe in a long haul flight they ask like 150k Avios to flight in this cabin. But, if you have a possibility in to flight it, you will like it.
      For me they have bad wine options, just wines from Spain, and the food service sometimes is not too tasty. But in general Iberia change a lot in the last years.
      Thanks for comment.

  • Comment 157797 by
    Pilpintu SILVER 707 Comments

    Gracias por compartir tu informe! Se ve muy interesante, especialmente lo de la sala de llegadas. Parece que los aeropuertos están llenos de lugares secretos! En este mismo sitio web leí el informe de alguien que viajó a Japón y aprovechó de bajar al subterráneo del aeropuerto, donde había un jardín y una exposición de maquetas de aviones, y casi nadie sabía de este lugar!

    Bueno, yo siempre viajo en clase turista, pero creo que en mi caso es mejor así. Si viajara en clases superiores solamente haría pasar un mal rato a los demás pasajeros porque siempre me quedo con los platitos, vasitos, y todo lo que haya para llevar de recuerdo, e incluso se los pido a mi vecino de viaje! :D

  • Comment 158254 by
    NGO85 1622 Comments

    Thank you for sharing this FR!

    I agree that IB's new J cabin is a signficant improvement for their long-haul operations and the windows seats are extremely private. I would even rate these seats above the Cirrus seats if you can get one of the ones along the windows.

    Service standards are a bit mixed. On one hand, a really nice amenity kit (that is a lot of L'Occitane products, but the color of the bag is quite hideous IMO). On the other hand, a packaged oshibori? Seems a little inconsistent. The catering does look a bit disappointing. It didn't look like that much food and the visual appearance of the main looks very rustic. The breakfast looks consistent with that is normally offered on TATLs.

    Is that third-party arrival lounge free for IB passengers?

  • Comment 459666 by
    R.Pillard 1 Comments

    Avoid this company to save you time and money.
    Iberia, I took to go to Santiago also, lost my luggage during two days (two days of panic and uncertainty in a new city).
    They told me to buy needy stuffs (it is winter time in Santiago) and I will be reimbursed. But now, almost two months later, I called them again, they said "your case is not treated yet since we have too many cases", that is all they are able to tell me.

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