Review of Finnair flight Helsinki Madrid in Business

Airline Finnair
Flight AY3183
Class Business
Seat 2A
Aircraft Airbus A321
Flight time 04:25
Take-off 02 Feb 16, 17:00
Arrival at 02 Feb 16, 20:25
AY   #32 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 206 reviews
paccalof
By 1553
Published on 18th February 2016
i visited the Schengen Lounge of Finnair in the airport. (The other Lounge is in the International section and i will post soon)
The lounge was full and was difficult to found a seat. When i found it i try to take some food but, maybe by the hour but the choices was really limited.
The space is nice and have some different spaces.



Time to go to the gate

photo 18photo 19

The menu on board is a detail but for a 4 hours flight don't have any option. I ask a second light coke but they don't have it, i was really surprise.

photo 20photo 21photo 22


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Verdict

Finnair

4.4/10
Cabin4.0
Cabin crew8.0
Entertainment/wifi0.0
Meal/catering5.5

Finnair Shengen Lounge

2.6/10
Comfort3.5
Meal/catering3.5
Entertainment/wifi0.0
Services3.5

Helsinki - HEL

7.4/10
Efficiency9.0
Access6.0
Services6.0
Cleanliness8.5

Madrid - MAD

7.2/10
Efficiency6.5
Access7.5
Services7.5
Cleanliness7.5

Conclusion

Well, i am a Finnair`s fan but in this schengen flight don't have nothing special, the crew was from Spain and was nice, but i think in 4 hours flight have to have options in the dinner and maybe IFE or magazines. You can just watch a short Charles Chaplin`s film.
Have a ocean between the service in International´s flight and Schengen flights in Finnair. My best flight was with they in the A350 (Report soon).

Related

4 Comments

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  • Comment 157829 by
    beijinner 157 Comments
    Thanks for the report.

    The lounge looks really busy... I guess it wasn't a really pleasant experience.

    As for the flight, it was a standard intra EU experience.

    As you said the intra EU experience is really different from their long haul products and I thinks that's a major problem with the Europeans carriers. For a 4 hour flight you would really expect a better service.

    • Comment 335079 by
      paccalof AUTHOR 38 Comments
      Hey, sure, your right. Even a EU flight, for 4 hours i think is a poor service onboard and the seats are not good. But sometimes you can found a cheap price to fly this route so i think can't ask too much too.
      Thanks for your comments
  • Comment 158255 by
    NGO85 SILVER 1982 Comments
    Thanks for sharing this FR!

    The AY Lounge is chic, but often crowded from the photos I see of it.

    The menu is a nice touch, but if there are no options on the menu, then it is kind of a tease. AY catering looks average for intra-European flights (even though it comes on the fancy Marimekko tableware) and its pretty poor that they ran out of Diet Coke...
    • Comment 335268 by
      paccalof AUTHOR 38 Comments
      Hey, the lounge is nice, stylish and the most nice touch is you can see the runway and the slots from there, was snowing so was a nice stay. I just have a problem, i hate the places where you need fight for the food or see too much people in a buffet taking for rice and a few pasta. So i just take pictures for the report and i went to a bar to take a drink and relax, not in the Lounge because was too much full for me.
      But was a nice place, i hope visit again in other hour time.
      Thanks for comment

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