Review of Asiana Airlines flight Seoul Los Angeles in Business

Airline Asiana Airlines
Flight OZ202
Class Business
Seat 23K
Aircraft Airbus A380-800
Flight time 10:11
Take-off 12 Feb 16, 15:25
Arrival at 13 Feb 16, 08:36
OZ 106 reviews
hometoyyz
By 5011
Published on 21st March 2016
Welcome to the continuation of another Aeroplan adventure!

Here’s the rundown:

AC541 YYZ-SEA 2/8/2016 - http://flight-report.com/en/report-13308.html
NH177 SEA-NRT 2/9/2016 - http://flight-report.com/en/report-13330.html
NH835 NRT-CGK 2/10/2016 - http://flight-report.com/en/report-13568.html
OZ762 CGK-ICN 2/11/2016 - http://flight-report.com/en/report-13621.html
OZ202 ICN-LAX 2/12/2016 - You are here
AC792 LAX-YYZ 2/12/2016 - Coming soon

When last we saw each other, your humble flight-reporter had just completed the extremely simple and painless process of transit security at Incheon, having arrived from Jakarta, as detailed above.

The first order of business — hitting the lounge. It’s a relatively long layover, but provides me with some time to get caught up with the world around me. No problem. Transit security spits me out airside not at all far from this little alcove, which leads to (as the signage would suggest) Asiana’s Business Class Lounge at ICN.

photo IMG_6946

Up the escalators, and you arrive in the central reception area, with basically identical lounge zones to either side. My boarding pass is scanned, and I’m off to the side to the right in this picture.

photo IMG_6947

Oh yes… soon enough, my pretty. Soon enough.

photo IMG_6948

There’s a lot to like about OZ’s flagship business class lounge at ICN. It’s one of my favourite lounges for decor and motif, with a classy and understated library theme, complete with grand piano. Because really, who doesn’t have a grand piano in their library, no?

photo IMG_6949photo IMG_6950photo IMG_6951

There’s also some things not to like about this lounge. When last I was here, I was none too impressed by the catering. Offerings are the same on both sides of the lounge, and still not too impressive.



I grab a small post-breakfast snack of a hash brown and some fried rice. Nothing special.

photo IMG_6959

Still a little hungry, I head back for some juk, which is actually pretty good.

photo IMG_6960

I’m surprised I didn’t get any airside pictures — views aren’t perfect from the lounge, and it’s a cloudy day, but it is possible to get a look around the apron from here. I’m disappointed.

After working for a while — the WiFi is preforming very well — it’s time for some snacks.

A look at the bar. Nothing super-impressive, but it will do nicely.

photo IMG_6961

We’ve switched over to the lunch menu by now, and there’s a few new hot menus available, including this kimchi with tofu dish…

photo IMG_6962

… an these mung bean fritters being healthily fried up right in front of me.

photo IMG_6963

I try both, and quite like them. A great improvement from the food offerings when I last darkened the hallways of this lounge, about a year ago.

photo IMG_6964

Rounding out the in-lounge snackage, some peanuts, and some corn chips with cheeese… still served room temperature, which is less than ideal.

photo IMG_6965

By now it was about time to head down to the gate and see what’s happening there. Just a sort walk, and I find, happily enough, an A380 in the fog. So it looks like we should be good to go.

photo IMG_6967

All’s fairly quiet at the gate, which has short lineups for first, business, Star Gold, and upper-deck economy.

photo IMG_6968

And this very long cordon for main deck economy.

photo IMG_6971

With the usual line-up-and-bow routine, boarding starts just about on time, and there are just a few people ahead of me in the lineup for business class.

Here’s a look from the jetway complex before starting to head upstairs.

photo IMG_6973

Flight: OZ202
From: Seoul Incheon (ICN)
To: Los Angeles (LAX)
Date: 2/12/2016
Aircraft: Airbus A380-800
Registration: HL7635
Seat: 23K
ATD (STD): 15:25 (14:40)
ATA (STA): 08:36 (08:40)

For this flight, I was sitting in 23K, one of the last rows in the main business class cabin, but the first “true window” seat available for this flight. I had previously selected 17A, but for some reason, got kicked out of it and into an aisle seat a few weeks before flight time. That would not do. A quick call to Asiana’s call centre fixed this.

The A380 features Asiana’s “Business Smartium” staggered configuration, and for the solo traveler, these “true window” seats are the gems, blending aisle access with as much privacy as one can reasonably expect.

photo IMG_6974

A bagged blanket awaits me on my seat.

photo IMG_6975

Other amenities are hidden away on the ottoman/footwell part of the seat. Here’s an over-the-shoulder look from the seat behind me.

photo IMG_6977

The A380 side bins provide a great place to dump one’s laptop, power adaptor, noise cancelling headphones, and just about anything else one might want to keep handy during the flight.

photo IMG_6981

A look across the cabin as boarding continues. This would continue to be my view for much of the process, and I began to think that perhaps I was alone in this section of the cabin.

photo IMG_6982

In this seat, there’s a tabletop between you and the aisle — with reading light, reading materials, and headphone and USB ports.

photo IMG_6983

Further below, the seat controls and the touch-screen IFE controller are located on the side wall of the pod between the passenger and the aisle.

photo IMG_6984

Here’s the haul on the ottoman — amenity kit, slippers, and noise-cancelling headphones.

photo IMG_6985

Out the window, it’s still looking like a lovely day.

photo IMG_6986

These seats have a unique setup for the table — rather than “slide out,” it’s a “drop down” table.

photo IMG_6987

The electrical power plug is located below the controls and next to the seat, making it somewhat challenging to photograph.

photo IMG_6988

The provided earphones are probably not bad, but I really prefer leather earpads to foam, so I’ll just use my own on this flight.

photo IMG_6989

Slippers are of pretty good quality.

photo IMG_6990

And here’s the L’Occitane-branded amenity kit. About what one would expect, and not a bad haul.

photo IMG_6991

The IFE screen is large and decent resolution — during boarding it was playing flight information on a loop.

photo IMG_6992

Service began with a friendly welcome, and a choice of pre-departure beverages. Champagne, but of course.

photo IMG_6993

Customs forms were offered before departure, surprisingly enough. With a pen. That’s always a good idea.

photo IMG_6994

Around this time, I started to explore the IFE. It’s a modern system, quick, responsive, and fairly intuitive.

photo IMG_6997

As boarding the whalejet takes a bit of time, I decide to get my first film going, the story of Lance Armstrong’s fall from grace. I’d previously watched a documentary on this — but this time, it’s the fictionalized retelling. Playback would resume seamlessly after announcements, including the pre-departure safety briefing.

photo IMG_6998

Towards the end of boarding, the rest of the row and the row behind me were filled with a young family. I was briefly concerned by the young boy sitting on the opposite side of the aisle from me who seemed to be having trouble settling in, but he was just fine for the whole flight. We ended up being pretty full in business class on this flight.

Boarding complete, we pushed back and began the long taxi on this beautiful, shiny Korean afternoon.

photo IMG_6999

During the usual seatbelt safety check, the flight attendants are very adamant that we all wear the shoulder buckle that fastens into the main belt, but otherwise spends the flight tucked away beside the seat. I’ve not seen this on any other product before, I don’t think, an I wonder if there’s any real safety benefit to the shoulder buckle, or are we just told to use them because they’re there?

What a time we live in, when “no smoking” has been replaced by “no electronics” in terms of signs that need to be illuminated. A change for the better, I think.

photo IMG_7001

And just to bring home what a lovely afternoon it is, this is the view about two seconds off the ground. Seriously… nothing.

photo IMG_7004photo IMG_7005

But the clouds don’t last forever, and soon, we’re above them, where it’s always sunny. Well, except when it’s pitch black, of course.

photo IMG_7007

Here’s the remote for the IFE — touchscreen and context sensitive, I like these new ones so much better than previous generation remotes.

photo IMG_7009

As we reach cruising altitude, service begins with an oshibori.

photo IMG_7010

About this time, I’m feeling pretty stupid, because I didn’t get a picture of the menu, so I’m going to have to take you through the meal service on memory. Bad form on my part — as I recall, there were a couple of western-style entrees, and the ever-present Korean bibimbap. I opted to go Western, having had the bibimbap last year when I took this same flight.

The lavs towards the back of business class are nothing particularly special, except, of course, for some enhanced amenities.

photo IMG_7011

Obligatory “Hey, there’s a window in the bathroom!” shot.

photo IMG_7013

Before linner, an amuse bouch, a little tart with some blue cheese. Pretty tasty.

photo IMG_7014

With the table set for dinner, champagne and a glass of water.

photo IMG_7015

Here’s the whole setup. Interestingly, they seem to have the same brand of salad dressing that AC offers. Maybe AC is sharing, or maybe it was even broader Star Alliance bulk buy than the AC bulk buy I’d previously assumed.

photo IMG_7016photo IMG_7017

However, I’d much rather use this simple balasmic and oil mix for bread. And the breadbasket is forthcoming.

photo IMG_7018

A nice little smoked salmon dish for the appetizer.

photo IMG_7019

It’s followed by some mushroom soup with truffle oil. Very good.

photo IMG_7020

For the main, I have some fish — unfortunately I forget exact what time, but I seem to think it may have been halibut — accompanied by fried rice and asparagus. It’s a pretty good main, and I quite enjoy it.

photo IMG_7021

About this time, my movie ends, so it’s on to the next thing — Burnt.

photo IMG_7022

With a cheese course to accompany it. I do love the date and nut loaf that comes with this. Generally, a pretty good cheese plate.

photo IMG_7023

Dessert is simple cake, light and sweet.

photo IMG_7024

And, of course, a cup of coffee to round out the meal.

photo IMG_7025

After the plates are clear, I request a glass of the ice wine Asiana offers in business class. I don’t mean to keep hitting on a note I hit in my previous flight report, but I really wish Air Canada would offer this in premium cabins on international flights. It’s so good, and so Canadian!

photo IMG_7026

Bottles of water are distributed, and one last hot towel to round out dinner services before they put the lights down and bid us all nighty night.

photo IMG_7027photo IMG_7028

I settle in to continue watching my movie in a reclined position, and am promptly off to sleep. I wonder how many movies I’ve slept through on planes at this point in my life?

I sleep very well, waking up only as yet another round of hot towels are being passed out.

photo IMG_7029

At this point, I fast foward through Burnt to approximately the point where I fell asleep, just to see how it turns out.

At this point, we’re a couple of hours out of LAX, according to Airshow.

photo IMG_7031

The lights come up, and breakfast service begins. I wasn’t terribly picky about this. The danish was okay and the yogurt was fine, but the fruit plate didn’t grab me too much.

photo IMG_7032photo IMG_7033photo IMG_7034

The Western main course was an omelette with a tiny bit of “Canadian bacon” (actually ham, and some veggies. It was tasty enough, but I found the portion a little small for breakfast at the end of a fairly long flight.

photo IMG_7035

Breakfast service wraps up with still another oshibori. They certainly aren’t skimping on these.

photo IMG_7036

With my movie over, I search for something else to finish the trip, eventually selecting Maleficent, which I had not seen before. I don’t think I have enough time to finish it on this flight, though.

Soon enough, our descent begins into quite a lovely morning in Southern California, several hours before we actually left Seoul. It’s still weird being “behind the wing” and still being in business class.

photo IMG_7037

Turning to get lined up.

photo IMG_7039photo IMG_7040

On final approach.

photo IMG_7048photo IMG_7049

And finally here.

photo IMG_7050

It’s actually a short taxi, by LAX standards.

photo IMG_7051

We end up parking next to our twin from down under, and this flight is over.

photo IMG_7053

Even with just Business Class using the upper-deck doors, it takes a little while to get off the whalejet. But when we do, I’m quickly through the TBIT at LAX, even if I do have a little bit of a misunderstanding with the Global Entry machines. (Protip: Global Entry kiosks at Canadian airports will accept your Nexus card. Global Entry kiosks at American airports will not. Use your passport instead.)

With just carry-on luggage, I’m soon free, out this corridor and landside at LAX for the unfortunate and annoying experience of connecting to Air Canada at this airport.

photo IMG_7054

Last time I did this, the A380 from Incheon was late getting into LA, and I ended up misconnecting. This time, I was in plenty of time, although a quick glance at Flightradar24 suggested that not everything was going to go exactly as planned this morning.

But that’s another story, for another flight report.

And that’s where we’ll pick the story up next time.

Thanks for reading, and I’ll catch you on the exciting(?) conclusion of this trip report in the near future.
See more

Verdict

Asiana Airlines

8.0/10
Cabin8.5
Cabin crew7.5
Entertainment/wifi9.0
Meal/catering7.0

Asiana Airlines Business Lounge

8.1/10
Comfort9.0
Meal/catering7.0
Entertainment/wifi8.5
Services8.0

Seoul - ICN

8.8/10
Efficiency9.5
Access8.0
Services8.5
Cleanliness9.0

Los Angeles - LAX

7.8/10
Efficiency8.0
Access8.0
Services7.0
Cleanliness8.0

Conclusion

A fine Asiana flight on the A380. The seat is very good, particularly if you can get the window-side window (as opposed to the aisle-side window.)

Service was efficient and friendly, although it lacked any real outstanding memories.

Catering was neither good nor bad. If I were to do it again, I’d probably go with the Korean menu, which I seem to recall being more impressed with last time around.

Information on the route Seoul (ICN) Los Angeles (LAX)

Les contributeurs de Flight-Report ont posté 9 avis concernant 2 compagnies sur la ligne Seoul (ICN) → Los Angeles (LAX).


Useful

La compagnie qui obtient la meilleure moyenne est Singapore Airlines avec 8.7/10.

La durée moyenne des vols est de 10 heures et 38 minutes.

  More information

2 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 160343 by
    socalnow 976 Comments
    Greetings Hometoyyz and thanks for sharing this excellent OZ flight report.

    A great improvement from the food offerings when I last darkened the hallways of this lounge, about a year ago.
    -Wow, it looks a lot better to me too. I've always wondered how they could have such an noncompetitive lounge(s). Perhaps they're making improvements.

    The OZ J product looks good but I can see why you were somewhat indifferent about it. Comparing the NH to OZ TPACs on this trip who would want to fly with most?

    Thanks for sharing and happy flying.
    • Comment 337017 by
      hometoyyz AUTHOR 539 Comments
      Thanks for the feedback!

      The lounge eats in business class at ICN still aren't fantastic, but definitely a step up, especially with the fresh-fried fritters. That was a nice little treat. And I would suggest it's probably an improvement, as my last time through this lounge (a year ago) was for the same outbound flight, and therefore at the same time of day.... so it shouldn't be just a this is at some hours thing.

      I wouldn't say I was indifferent about OZ, although this report probably suffers in enthusiasm compared to the outbound NH flight both because it was later in the trip (and the second flight of the day that day, and because I ended up writing the report a couple of weeks later, as opposed to the NH report, which was mostly written along the way.

      That said... to answer your question -- schedule being equally convenient, I'd choose NH's staggered J over OZ's staggered J. Both are very good products, though. If it's a choice between NH's Business Cradle or OZ's staggered J, I'd go with OZ. NH staggered vs. OZ angle flat is a no-brainer for NH, and I'd probably go OZ angle-flat over NH cradle, just because it's going to be a bit better sleep, IMHO.

      Service was maybe a tad better on NH in terms of proactivity. I preferred the food on NH, but then, were I to do it again, I'd probably go with the Korean cuisine on OZ.

Login to post a comment.