Review of Garuda Indonesia flight Jakarta Hong Kong in Economy

Airline Garuda Indonesia
Flight GA 860
Class Economy
Seat 34A
Aircraft Airbus A330-300
Flight time 04:30
Take-off 19 Apr 16, 10:10
Arrival at 19 Apr 16, 15:40
GA   #56 out of 121 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 201 reviews
Abdul.Rachim
Published on 14th May 2016
Hello everyone, this is my first trip report on fr so i'm really excited about it !!!

So, due to the final project on my collage i decided to have some short vacation to hongkong for 4 days and continue it to explore china in 1 week
i choose garuda indonesia because there's only 1 direct flight to hongkong from jakarta which is cathay pacific and garuda indonesia, due to the lower price and service i prefer garuda indonesia instead cathay pacific. This flight will be about 4 h 45 m, and fortunately i got seat number 34A which is the windows seat :)

So, here we go
I arrive at the Soekarno Hatta Int'l Airport at 8:00 AM then continuing check-in, check in was smooth because i already do the web-check then i just take some pictures on the airport because not many things to see here.

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Well then i proceed to boarding area and surprisingly the flight was on-time and boarding at 10:10 AM, this flight is quite light, maybe only 70% occupied. Then i was boarding at the airplane and welcome by the warm and smile by the FA (sorry for no pic), then i sit next to the Chinese women and here some look :

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We are next to the GA B777 to jeddah probably, then the FA giving the welcome drink and this time is orange juice, well nice touch !

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Well i don't really know how much the seat pitch is, but i think it's more than just enough for me. There are pillow, blanket, and headset on the seat

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And the pocket contents, pretty full hah ?

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Then, take off at 10:25 AM, i check the IFE system right away after take-off and here is the look :

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I don't really know how much the seat pitch was, but i think it's really generous !!

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Well the IFE not as extensive as EK or SQ, and also not really responsive :( but still okay for 5 hour flight :). Hopefully they update the movie selection.
30 minutes after take-off the FA give the mixed nuts, which is i think one of the best peanuts i ever have (seriously) ! and they also offer some drinks, there are coke, juice, wine, and water. While i choose apple juice.

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2 hours after take-off they giving the menu card, and the menu option is chicken and fish and i go with the chicken because i don't eat fish.



Well this is my review for the meal :
1. The main : the beans was really delicious, but i think the chicken need some salt because it's a little bit plain for me
2. The bun : so-so, they serve it with salt butter
3. The dessert : the cake was really smooth, and delicate love it !
4. The salad : Hmm pretty generous
5. The menus : i think they should improve the menu card, because it's too simple even for economy class
Overall i think GA really give the 5 star experience here, well done !

Too bad, i forgot to take the lavatory photo :(. 30 minutes before take-off the FA give the immigration card and a bottle of water, they also offer us some drink and i choose apple juice again, they also offer some candies

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Landed on HKG at 15:50, which is 20 minutes before the schedule
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Verdict

Garuda Indonesia

8.9/10
Cabin9.0
Cabin crew8.5
Entertainment/wifi8.5
Meal/catering9.5

Jakarta - CGK

7.1/10
Efficiency8.0
Access6.5
Services6.5
Cleanliness7.5

Hong Kong - HKG

8.8/10
Efficiency9.0
Access8.5
Services8.5
Cleanliness9.0

Conclusion

Well garuda has improved a lot in few last year, the crew and meal service is on of the best i ever had. And it's a very pleasure trip even for a 5 hours trip. But they do have to improve their ground service. I'm really looking forward my next trip with garuda indonesia in the future. Bye

Information on the route Jakarta (CGK) Hong Kong (HKG)

The contributors of Flight-Report published 12 reviews of 3 airlines on the route Jakarta (CGK) → Hong Kong (HKG).


Useful

The airline with the best average rating is Cathay Pacific with 8.4/10.

The average flight time is 4 hours and 49 minutes.

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