Review of Garuda Indonesia flight Jakarta Hong Kong in Economy

Airline Garuda Indonesia
Flight GA 860
Class Economy
Seat 34A
Aircraft Airbus A330-300
Flight time 04:30
Take-off 19 Apr 16, 10:10
Arrival at 19 Apr 16, 15:40
GA   #34 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 213 reviews
Abdul.Rachim
Published on 14th May 2016
Hello everyone, this is my first trip report on fr so i'm really excited about it !!!

So, due to the final project on my collage i decided to have some short vacation to hongkong for 4 days and continue it to explore china in 1 week
i choose garuda indonesia because there's only 1 direct flight to hongkong from jakarta which is cathay pacific and garuda indonesia, due to the lower price and service i prefer garuda indonesia instead cathay pacific. This flight will be about 4 h 45 m, and fortunately i got seat number 34A which is the windows seat :)

So, here we go
I arrive at the Soekarno Hatta Int'l Airport at 8:00 AM then continuing check-in, check in was smooth because i already do the web-check then i just take some pictures on the airport because not many things to see here.

photo img_1268.

Well then i proceed to boarding area and surprisingly the flight was on-time and boarding at 10:10 AM, this flight is quite light, maybe only 70% occupied. Then i was boarding at the airplane and welcome by the warm and smile by the FA (sorry for no pic), then i sit next to the Chinese women and here some look :

photo img_1265.photo img_1269.

We are next to the GA B777 to jeddah probably, then the FA giving the welcome drink and this time is orange juice, well nice touch !

photo img_1258.

Well i don't really know how much the seat pitch is, but i think it's more than just enough for me. There are pillow, blanket, and headset on the seat

photo img_1261.photo img_1262.photo img_1266.

And the pocket contents, pretty full hah ?

photo img_1256.photo img_1257.photo img_1260.

Then, take off at 10:25 AM, i check the IFE system right away after take-off and here is the look :

photo img_1255.photo img_1259.

I don't really know how much the seat pitch was, but i think it's really generous !!

photo img_1254.

Well the IFE not as extensive as EK or SQ, and also not really responsive :( but still okay for 5 hour flight :). Hopefully they update the movie selection.
30 minutes after take-off the FA give the mixed nuts, which is i think one of the best peanuts i ever have (seriously) ! and they also offer some drinks, there are coke, juice, wine, and water. While i choose apple juice.

photo img_1252.

2 hours after take-off they giving the menu card, and the menu option is chicken and fish and i go with the chicken because i don't eat fish.



Well this is my review for the meal :
1. The main : the beans was really delicious, but i think the chicken need some salt because it's a little bit plain for me
2. The bun : so-so, they serve it with salt butter
3. The dessert : the cake was really smooth, and delicate love it !
4. The salad : Hmm pretty generous
5. The menus : i think they should improve the menu card, because it's too simple even for economy class
Overall i think GA really give the 5 star experience here, well done !

Too bad, i forgot to take the lavatory photo :(. 30 minutes before take-off the FA give the immigration card and a bottle of water, they also offer us some drink and i choose apple juice again, they also offer some candies

photo img_1234.photo img_1249.

Landed on HKG at 15:50, which is 20 minutes before the schedule
See more

Verdict

Garuda Indonesia

8.9/10
Cabin9.0
Cabin crew8.5
Entertainment/wifi8.5
Meal/catering9.5

Jakarta - CGK

7.1/10
Efficiency8.0
Access6.5
Services6.5
Cleanliness7.5

Hong Kong - HKG

8.8/10
Efficiency9.0
Access8.5
Services8.5
Cleanliness9.0

Conclusion

Well garuda has improved a lot in few last year, the crew and meal service is on of the best i ever had. And it's a very pleasure trip even for a 5 hours trip. But they do have to improve their ground service. I'm really looking forward my next trip with garuda indonesia in the future. Bye

Information on the route Jakarta (CGK) Hong Kong (HKG)

Les contributeurs de Flight-Report ont posté 12 avis concernant 3 compagnies sur la ligne Jakarta (CGK) → Hong Kong (HKG).


Useful

La compagnie qui obtient la meilleure moyenne est Cathay Pacific avec 8.4/10.

La durée moyenne des vols est de 4 heures et 49 minutes.

  More information

0 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !

Login to post a comment.