Review of Avianca flight Bogota Miami in Economy

Airline Avianca
Flight AV4
Class Economy
Seat 21K
Aircraft Airbus A319
Flight time 04:30
Take-off 03 Oct 16, 14:10
Arrival at 03 Oct 16, 19:40
AV   #74 out of 139 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 92 reviews
acodan
By 974
Published on 16th October 2016
To begin this TR, i want to show the video i made of this flight:
https://www.youtube.com/watch?v=VNGK1Z8VGBI


This trip begun when i go out of my house around 10am, fortunately the traffic was light so i got to the ElDorado airport at 10:30

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First i arrive to the Avianca counter where there was made some security questions, and verified my ESTA status, finally they tag my luggage and gave me the boarding pass.

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Then i proceed to the passport control area and receive an exit stamp, this process was smooth because it wasn't a rush hour at the airport.

The gate assigned for my flight was the 43, i dedicated to pass the time looking the traffic through the window


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30 min before departure boarding begun, giving priority to business class pasengers and high level members of Lifemiles.

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Manual review of my Swedish passport and my travel authorization on the gate door. Then i took this one.

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View from my seat 21k.

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Then i started watching x-men Apocalipse
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You can watch the take off on the video i put on the beggining of the post


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After 1 hour flying, the crew begun with the meal service, in my case i choose meat with mush potatoes, Taste was better than presentation, trust me.

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For drink i ask for white wine with a glass of water.
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we begun approach and landing around dusk in Miami. Some raining due to hurricane Matthew, actually the day after the authorities closed the airport for prevention.

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At the arrival i went to the APC kyosk to do the passport control, this made me save a lot of time, no passport stamp, instead i receive a receipt and that was all.

Here some pics i took on the weekend, love this city.
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Thanks for reading ;)
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Verdict

Avianca

8.0/10
Cabin9.0
Cabin crew8.5
Entertainment/wifi10.0
Meal/catering4.5

Bogota - BOG

6.9/10
Efficiency8.0
Access7.0
Services3.5
Cleanliness9.0

Miami - MIA

7.3/10
Efficiency8.5
Access6.0
Services5.5
Cleanliness9.0

Conclusion

Overall the exprience to fly with AV is aceptable, but there are room for improve when it comes to the meals offered.

Related

4 Comments

  • Comment 370811 by
    SKYTEAMCHC GOLD 8149 Comments

    Thanks for sharing this short report with us. The seat looks nice and the IFE too. I trust you for the catering as the presentation is far from perfect ! They should also provide a real desert with the meal and not just cookies.
    I liked the old livery ( like the plane next to yours at departure) better than the new one but the winglets are nice.

  • Comment 370916 by
    NGO85 1622 Comments

    Never knew AV had single digit flight numbers^^

    Surprised this major route for AV isn’t operated by one of their wide-bodies. None the less, you were lucky to get one of their new cabins. The IFE is quite nice. I think AA is sending its new A319s on this route too, so it’s probably a comparable hard product.

    Catering doesn’t look great, I’ve seen better meal trays from AV. As SkyTeamCHC said, the packaged oreos looks pretty lazy.

    Thanks for sharing this FR!

  • Comment 370927 by
    Chibcha 432 Comments

    I agree with you. AV delivers a good product, and that's basically it. I wish they could go the extra mile on details such as catering for them to be really the best airline in Latin America

    Thanks for sharing this FR!

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