Review of KLM flight Amsterdam Almaty in Business

Airline KLM
Flight KL405
Class Business
Seat 1A
Aircraft Airbus A330-200
Flight time 06:00
Take-off 16 Oct 16, 14:55
Arrival at 17 Oct 16, 00:55
KL   #44 out of 72 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 829 reviews
bldavid
By SILVER 1597
Published on 1st November 2016
I had almost 50,000 Flying Blue Miles which were due to expire in December 2016. Normally that wouldn't be enough to buy a return long-haul business flight, but KLM's promo miles offer a few destinations every month for which you only need 50,000 miles instead of 100,000. Almaty was one of these destinations recently, and as I've never been to Kazakhstan, I decided to book AMS-ALA-AMS.

AMS was not very crowded at this time of the day and I was trough immigration and security in a few minutes.
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Many of you know KLM's Crown Lounge. It's huge, can get crowded and offers a good choice of drinks but only a very limited choice of food.

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Today's aircraft to ALA was PH-AOD, A330-200, named Piazza del Duomo Milano, delivered in 2006.

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The aircraft was in a reasonably good - but not very good - condition, and the seat was only an older lie-flat seat. I was however only on a six-hours daytime flight, so I had no problem with this. Legroom was huge for this 1A seat.



A welcome drink - champagne - was offered quickly.

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The amenty bag had all necessary items for this flight.

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Newspapers were also offered.

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Take-off was right on time and we had fantastic views over the Netherlands.

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The noise cancelling headphones were very good.

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Menus were distributed a few minutes later.




Plenty of nuts and champagne to start with.

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The appetiser was very good.

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The salmon was outstanding.

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The dessert was also very good.

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Although the IFE was definitely not the latest one, there was a very good selection of music. The selection of films was not bad but there not many films I was interested in. There were however several interesting short aviation videos about KLM.

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Snacks were offered shortly before landing, including very good sushi.

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Altogether it was a very, very enjoyable flight. The seat was OK, legroom was plenty, service was very friendly and efficient, and the food was absolutely outstanding. I would definitely fly again on KLM business.
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Verdict

KLM

8.8/10
Cabin8.0
Cabin crew9.0
Entertainment/wifi8.0
Meal/catering10.0

KLM Crown Lounge 5 - Non Schengen

6.0/10
Comfort9.0
Meal/catering7.0
Entertainment/wifi3.0
Services5.0

Amsterdam - AMS

8.3/10
Efficiency9.0
Access9.0
Services6.0
Cleanliness9.0

Almaty - ALA

6.5/10
Efficiency6.0
Access6.0
Services6.0
Cleanliness8.0

Conclusion

Although neither the aircraft or the seats were the latest on this flight, I enjoyed every moment as I had every thing I needed: on-time flight, reasonably comfortable seat, good noise cancelling headphones, IFE, great service and outstanding food.

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