Review of KLM flight Amsterdam Helsinki in Business

Airline KLM
Flight KL1171
Class Business
Seat 2F
Aircraft Boeing 737-800
Flight time 02:25
Take-off 11 Nov 16, 20:30
Arrival at 11 Nov 16, 23:55
KL   #44 out of 95 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 1049 reviews
FlyAlex
By GOLD 1019
Published on 17th November 2016
Hello,

As I had enough transfer time at Schiphol I visited the KLM Crown lounge in Schengen area.
I found a quiet seat in the end corner of the lounge and in general I think the lounge has a nice design and atmosphere.
Also drink and snack choices were fine.

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Boarding was almost finished when I reached our gate at the far end of D gates pier.
A friendly crew welcomed us on board and I settled into my window seat 2F.

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In total the Business Class cabin consisted of 3 rows and only 6 seats of 12 were occupied this evening.
This meant a nice and calm atmosphere and a friendly flight attendant distributed a choice of newspapers while still parked.

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We departed on time and started our route towards the Northern end of Europe.

Soon after take off menus was distributed and there was a choice of two hot main courses tonight: Chicken or fish.

Afterwards aperitif service was conducted and I opted for a gin and tonic which was served with some almonds.

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Next hot towels were distributed before the meal was served.

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I opted for the fish and the whole meal tasted great and is very well done by KLM for an intra European service wih 2 hours 15 minutes flight time.

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After the meal service I enjoyed some tea and a glass of Amarula. Cabin crew also distributed after dinner pralines which was a great touch.

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The flight passed by very smoothely and with a very relaxed and unrushed service.

During descent we had some great views of Helsinki before we tuched down at Helsinki where winter was in full swing with minus 13°C and masses of snow.

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We parked next to a Tuifly Nordic Boeing 737.

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Verdict

KLM

7.5/10
Cabin8.0
Cabin crew9.0
Entertainment/wifi3.0
Meal/catering10.0

KLM Crown Lounge - Schengen

8.3/10
Comfort9.0
Meal/catering8.0
Entertainment/wifi8.0
Services8.0

Amsterdam - AMS

7.9/10
Efficiency8.0
Access8.0
Services8.0
Cleanliness7.5

Helsinki - HEL

9.5/10
Efficiency10.0
Access10.0
Services9.0
Cleanliness9.0

Conclusion

This was one of the best intra European Business Class service I had.
KLM did a great job with a very relaxed service including aperitif, hot towel and hot dinner with meal choices.
Crew as always with KLM was very friendly also.

Information on the route Amsterdam (AMS) Helsinki (HEL)

Les contributeurs de Flight-Report ont posté 16 avis concernant 2 compagnies sur la ligne Amsterdam (AMS) → Helsinki (HEL).


Useful

La compagnie qui obtient la meilleure moyenne est KLM avec 7.4/10.

La durée moyenne des vols est de 2 heures et 21 minutes.

  More information

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