Review of KLM flight Amsterdam Helsinki in Business

Airline KLM
Flight KL1171
Class Business
Seat 2F
Aircraft Boeing 737-800
Flight time 02:25
Take-off 11 Nov 16, 20:30
Arrival at 11 Nov 16, 23:55
KL   #49 out of 120 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 509 reviews
FlyAlex
By GOLD 791
Published on 17th November 2016
Hello,

As I had enough transfer time at Schiphol I visited the KLM Crown lounge in Schengen area.
I found a quiet seat in the end corner of the lounge and in general I think the lounge has a nice design and atmosphere.
Also drink and snack choices were fine.

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Boarding was almost finished when I reached our gate at the far end of D gates pier.
A friendly crew welcomed us on board and I settled into my window seat 2F.

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In total the Business Class cabin consisted of 3 rows and only 6 seats of 12 were occupied this evening.
This meant a nice and calm atmosphere and a friendly flight attendant distributed a choice of newspapers while still parked.

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We departed on time and started our route towards the Northern end of Europe.

Soon after take off menus was distributed and there was a choice of two hot main courses tonight: Chicken or fish.

Afterwards aperitif service was conducted and I opted for a gin and tonic which was served with some almonds.

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Next hot towels were distributed before the meal was served.

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I opted for the fish and the whole meal tasted great and is very well done by KLM for an intra European service wih 2 hours 15 minutes flight time.

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After the meal service I enjoyed some tea and a glass of Amarula. Cabin crew also distributed after dinner pralines which was a great touch.

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The flight passed by very smoothely and with a very relaxed and unrushed service.

During descent we had some great views of Helsinki before we tuched down at Helsinki where winter was in full swing with minus 13°C and masses of snow.

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We parked next to a Tuifly Nordic Boeing 737.

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Verdict

KLM

7.5/10
Cabin8.0
Cabin crew9.0
Entertainment3.0
Meal/catering10.0

KLM Crown Lounge - Schengen Terminal

8.3/10
Comfort9.0
Meal/catering8.0
Entertainment8.0
Services8.0

Amsterdam - AMS

7.9/10
Efficiency8.0
Access8.0
Services8.0
Cleanliness7.5

Helsinki - HEL

9.5/10
Efficiency10.0
Access10.0
Services9.0
Cleanliness9.0

Conclusion

This was one of the best intra European Business Class service I had.
KLM did a great job with a very relaxed service including aperitif, hot towel and hot dinner with meal choices.
Crew as always with KLM was very friendly also.

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