Review of TAP Air Portugal flight Helsinki Lisbon in Business

Airline TAP Air Portugal
Flight TP791
Class Business
Seat 2F
Aircraft Airbus A320
Flight time 03:25
Take-off 11 Oct 16, 06:15
Arrival at 11 Oct 16, 07:40
TP   #83 out of 137 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 204 reviews
FConceicao
By 1288
Published on 22nd December 2016
TAP Portugal – Helsinki-Lisbon


This is my flight report from Helsinki to Lisbon with TAP Portugal in Business Class after my weekend trip to the city. You can check my Helsinki trip report here.
The flight duration was 4h25 and I arrived on time

Check-in


I arrived in Helsinki Airport Terminal 1 one hour before the departure via my hotel transfer. I quickly entered in the terminal to avoid the very cold weather that morning. I checked-in in 114 with no queues.



Airport


Helsinki Airport have 2 Terminals connected internally: The 1, older and smaller, which is operated only for Schengen Flights for Star Alliance Airlines (Except Turkish Airlines), Vueling and airBaltic.
The terminal where I departed was the 1. At that time almost all the stores were closed and the small terminal was very quiet.

photo helsinki oct-2016 802photo helsinki oct-2016 804

Boarding


I boarded at gate 17, almost half an hour after the scheduled time

photo helsinki oct-2016 805photo helsinki oct-2016 806

Flight


I was seated in 2F and I had that seat row just for me. After the breakfast I slept for the entire flight.
Check my departure video:




Catering


As breakfast TAP offered me a pancakes with eggs and potatoes, fruit, yogurt with cereals and a sort of warm bread. It was a very nice and tasty breakfast

photo helsinki oct-2016 916

Arrival


I woke up when the plane started to descent. Was amazing to see the sun rising in that beautiful and cold morning from the sky. I landed on time and the aircraft stopped in a remote park. Then I took the airport bus to get to the terminal.



Airport

The bus arrival point is almost in the end of the terminal so I passed for the food court and all the duty free stores. I picked my bag 30 minutes after the landing time.



More about the flight


Airline: TAP Portugal - Flight: TP791 - Route: HEL-LIS - Date: 11/Oct/2016
Check-in: 114 - Time: 03h45
Seat: 2F - Class: Business
Boarding: 04h50 - Gate: 17
Scheduled Departure: 04h45lt - Actual Departure: 05h15lt - Runway: 04R
Scheduled Arrival: 07h40lt - Actual Arrival: 07h40lt - Runway: 21
Disembark: 07h50 - Baggage Claimed: 08h20
Aircraft: CS-TNX - Type: Airbus A320-214 - Name: Malangatana - Age: 10y

Thank you very much for reading
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Verdict

TAP Air Portugal

8.5/10
Cabin8.0
Cabin crew9.5
Entertainment/wifi7.5
Meal/catering9.0

Helsinki - HEL

7.9/10
Efficiency8.0
Access8.0
Services6.0
Cleanliness9.5

Lisbon - LIS

7.4/10
Efficiency7.5
Access6.0
Services8.5
Cleanliness7.5

Conclusion

Another medium-haul flight in Business Class with TAP with the excellent level of service for nowadays. The Helsinki Airport Terminal 1 was very dated and the Lisbon needs urgently an upgrade: They must build a satellite terminal with air-bridges.

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