Review of AeroMexico flight Mexico City San Francisco in Economy

Airline AeroMexico
Flight AM 664
Class Economy
Seat --
Aircraft Boeing 737-800
Flight time 05:20
Take-off 05 Sep 16, 18:10
Arrival at 05 Sep 16, 21:30
AM   #17 out of 95 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 75 reviews
MrMax
By 1407
Published on 18th January 2017

BACKGROUND

Hi Everybody! Welcome to my flight-report series on my trip to Mexico last september. I booked these flights with Aeromexico at the last minute from SFO-MID (Merida), via GDL on the way there and MEX on the way back. I had one-hour connections both ways. Originally, my routing looked like this:

SFO - GDL AM 663
GDL-MID AM 2107
MID-MEX AM 516
MEX-SFO AM 664


However, we missed our connection at GDL (long story, explained in previous flight report), we rerouted GDL-MEX-CUN instead of GDL-MID for the remainder of our journey, while retaining the MID-MEX-SFO itinerary on the return leg. Our routing now looked like this:

SFO-GDL AM 663 HERE
GDL-MEX AM 225 HERE
MEX-CUN AM 445 HERE
MID-MEX AM 516 HERE
MEX-SFO AM 664 COMING SOON


Here's our old routing:

photo screen shot 2016-10-24 at 10.01.19 pm


And here's our new one:

photo screen shot 2016-10-24 at 10.03.00 pm






FLIGHT REPORT



Lets get Started!

MEX FIDS:

photo img_1630


My boarding gate. I made it with just 10 min to spare (50 min layover. MEX is actually a really good transit airport as long as you don't have to switch terminals):

photo img_1636


Not great in the cleanliness department:

photo img_1634


Boarding:

photo img_1639


My ride today. A new 737-800 w/ sky interior. XA-MIA. A beauty despite the shameful special livery (AM is really distasteful with their advertisements EVERYWHERE! Fuselages, tray tables, IFE, overhead bins.):

photo img_1645


Earphones were at the gate for the IFE system. Good quality for length of flight:

photo img_1650


Boarding shot:

photo img_1649


Legroom is pretty good (but I'm short):

photo img_1655


I do like that AM provides pillow / blanket:

photo img_1651


IFE hardware is really good. Resolution is great as is touchscreen response and monitor size:

photo img_1656


USB is nice too:

photo img_1658


Some spotting at MEX:




XA-AMC, the plane that flew me MEX-CUN:

photo img_1625


Taxiing to the runway. Takeoff was great with beautiful views over Mexico City:

photo img_1668photo img_1669photo img_1670

V1:

photo img_1674photo img_1675


Rotate!




Breaking through the clouds:

photo img_1715photo img_1717


Even more ads on the IFE after takeoff:

photo img_1718


Shortly after takeoff. A snack is served:

photo img_1722

The food isn't very good. A cold croissant with disgusting lunch meat.


After snack drink:

photo img_1724


Views of sunset over Baja California and Jalisco:




Position as seen on IFE:

photo img_1772


Cabin pic:

photo img_1763

Listening to some music while identifying towns from the moving map and watching the beautiful sunset over the Gulf of California

photo img_1754photo img_1755photo img_1759


Shortly afterwards, descent started:




Spotting at International Terminal A at SFO:

BA A380 for LHR:

photo img_1818


Bad pic of 777 headed to Manilla:

photo img_1820


Finally, VX 789 for LHR:

photo img_1826


CONCLUSION


Overall, AM is far better than its competitors for USA-Mexico flights.

The cabin was new and spacious. It's very nice despite the constant ads.

The FAs were efficient and kind, but nothing was "above and beyond".

The IFE is great. High resolution and great response from the monitors was great. Also, the screen size was good. The selection of movies, tv, etc, was great for a short flight but I do imagine that I'd get bored on a long haul. Moving map did the job well too.

AM does like to say that they have "complimentary meals" on its USA flights. They really don't, it's a snack. Quality isn't great either, but don't go around thinking that you'd get this on a US carrier.

MEX was efficient and had great design. However, there was some trash in the boarding area.

SFO is okay as always. The immigration line is always a pain though.

Overall, AM is the best choice for USA-Mexico flights if the price isn't too much higher than Mexican LCCs or US legacies.

See you next time for a FR series on my trip to Thailand this December.

SFO-TPE ~~ CI (Y+)
TPE-BKK ~~ CI (My first time in J!)
BKK-CMX ~~ PG
CEI-BKK ~~ PG
BKK-USM ~~ PG
USM-BKK ~~ PG
BKK-TPE ~~ CI (J)
TPE-SFO ~~ CI (Y+)

Please drop me a line in the comments section!
See more

Verdict

AeroMexico

7.9/10
Cabin7.5
Cabin crew8.0
Entertainment/wifi9.0
Meal/catering7.0

Mexico City - MEX

6.3/10
Efficiency9.0
Access5.0
Services7.0
Cleanliness4.0

San Francisco - SFO

7.5/10
Efficiency7.5
Access7.5
Services7.5
Cleanliness7.5

Conclusion

Overall, AM is far better than its competitors for USA-Mexico flights.

The cabin was new and spacious. It's very nice despite the constant ads.

The FAs were efficient and kind, but nothing was "above and beyond".

The IFE is great. High resolution and great response from the monitors was great. Also, the screen size was good. The selection of movies, tv, etc, was great for a short flight but I do imagine that I'd get bored on a long haul. Moving map did the job well too.

AM does like to say that they have "complimentary meals" on its USA flights. They really don't, it's a snack. Quality isn't great either, but don't go around thinking that you'd get this on a US carrier.

MEX was efficient and had great design. However, there was some trash in the boarding area.

SFO is okay as always. The immigration line is always a pain though.

Overall, AM is the best choice for USA-Mexico flights if the price isn't too much higher than Mexican LCCs or US legacies.

See you next time for a FR series on my trip to Thailand this December.

SFO-TPE ~~ CI (Y+)
TPE-BKK ~~ CI (My first time in J!)
BKK-CMX ~~ PG
CEI-BKK ~~ PG
BKK-USM ~~ PG
USM-BKK ~~ PG
BKK-TPE ~~ CI (J)
TPE-SFO ~~ CI (Y+)

Please drop me a line in the comments section!

Information on the route Mexico City (MEX) San Francisco (SFO)

2 Comments

  • Comment 382519 by
    jetsetpanda 2294 Comments

    Thanks Mr. Max for sharing this FR.

    I think that when an airline places too many ads, especially in the fuselage of the planes it cheapens the image of the company. Special liveries are another story and I really like AM's “Quetzalcoatl” one on its 787. It's brilliant.

    AM's catering in the back of the plane on the US-Mexico routes might not be the best, but at least it offers something which is more than what competitors do instead of charging for Buy on Board. Considering that the average median income of a household in Mexico is disproportionately less than a U.S. one, it seems almost criminal to charge for food, especially by U.S. carriers.

    Nice aerials on take off from MEX. It makes you realize how huge this metropolis is from above.

    Looks like your trip to BKK will be quite an adventure. I see that you booked your ticket on CI. I have commented on another report that when you purchase a Y+ fare with them from the U.S. to anywhere in Asia, the intra-Asian connection from TPE is in J which is a very nice perk.

  • Comment 383945 by
    Rl 777 810 Comments

    Thank you for sharing this FR with us!

    Nice shots from MEX, glad to hear you made it with 10 minutes to spare.

    The cabin looks pretty nice with a good IFE-system. A bonus for handing out pillows and blankets.

    Absolutely wonderful aerial shots, especially those taken during sunset!

    Thanks for sharing, looking forward to the next series.

    Have a good one, see you!

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