I came across this ANA Lounge while heading to gate 59B. The attendant quickly scanned my information and invited me to step inside. To the right of reception is the entrance to the ANA Suite and to the left is the ANA Lounge.
As you enter through the zigzagging hallway you come into the first section of the lounge where there is a concierge desk tucked in a corner, a vast seating area with views of the tarmac, a buffet in the middle and in one corner a window to order freshly made noodles or curry rice. It is a fairly open space that can get pretty crowded.
Concierge desk with periodicals.
Buffet in the middle of the room. A menu of the buffet for the lounge can be found on ANA's website.
Food ordering counter.
Then you walk through a hallway with seating arrangements and you arrive into a second section with its own buffet and enclosed seating area. In the very back there are about 3 lounge chairs to rest. I don't know if these are grab your own or they need to be reserved, as I did not use them. I found this area some spread out than the first.
Second enclosed area.
I asked for a shower and was directed to a hallway on the far right side of the reception area. Once I arrived at the desk the attendant gave me a buzzer and within 15 min. i was summoned back.
The shower room seemed spacious and there was a fan to disperse the humidity left from the previous user. Little packs of Shiseido amenities were placed in a basket which I found a bit cheap. This is very different from other lounges were they either gave you a small kit with toiletries or there were containers in bulk placed inside the shower. I understand that those who use the ANA Suite get a nice kit with brand name products.
Plenty of room to put my bags.
After the shower I went back to the back of the lounge and found a staffed sushi stand that wasn't there earlier. My guess is that this is offered at certain times only and the choices were salmon, tuna or prawn sushi. Only the tuna and prawn ones were left when I asked for some.
I then left for my gate which was a holding area for different flights that would require a bus transfer to a remote area and involve boarding the planes through a staircase. Due to some renovations at NRT, a few flights had to use the remote location but this was temporary until the end of Feb. if my memory serves me right.
The gate agents were professional and before boarding they performed a bow. Priorities were strictly enforced and the process was orderly.
Boarding the plane.
I was greeted by a smiling FA and directed to my area passing through the J cabin.
This flight was about 50% full and the back section was very empty.
I had a row for myself.
Seat pitch was a tighter 31" (or 78.74 cm) on the 787-8.
View from my seat.
The WC had bidet controls and a full length mirror.
I went to the other side and took a pic. from one of the windows.
Door in the rear.
FA's were proactive in helping pax store their bags and get settled.
Clever design of NH's tray table.
Once the door closed the FA made an announcement welcoming pax and a standard bow was performed. A video about onboard etiquette was shown during taxiing followed by the safety video.
Service started with the usual wet towel and bottle of water followed by rice crackers and beverage of choice.
FA's distributed the visual menu and today's choices were snowcrab with seafood over rice OR chicken "tandori" over rice. I had the Indian option which was excellent with tender and nicely seasoned chicken nuggets. The meal was well presented but the components were not as elaborate as those from a transpacific flight since this was a regional one. However the little side of udon noodles was a nice touch.
After the meal coffee or tea were offered from the cart.
Before arrival a coconut bun was offered with a wet towel and drinks.
All Nippon Airways ANA Lounge, Satellite 5
Tokyo - NRT
Jakarta - CGK
The ANA Lounge by Satellite 5 was big and provided a decent variety of dishes ranging from cold to hot. The sushi stand was a nice addition but it was available during certain times only. It could get crowded during peak time but there shouldn't be a problem finding a place to settle.
The shower was spacious but personally I thought that the little packages of toiletries gave a frugal impression. I never had to wait too long for a shower to be available which was a good thing.
I was fortunate to have an empty flight which made a big difference in comfort. The crew was nice and professional which made the flight more enjoyable. Catering was solid with a delicious meal.
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