Review of Lufthansa flight from Frankfurt to Munich in Business

DLH

LH - Lufthansa

Flight taken on 12 March 2017
LH100
10:15 01h 00m 11:15
Class Business
Seat 4F
FlyAlex
1,210 · 6 · 2 · 3

Hello,
I took this short flight after arriving from Miami the same morning.
As I had ca. 2 hours connection time in Frankfurt I visited the Lufthansa Business Lounge on the A gates pier.
It was quite crowded however I still managed to have a refreshing shower in the nice bath room.


photo lh21photo lh20

Boarding started on time and soon I was in my window seat. Flight was very full and had more than 10 rows of Business Class this morning.


photo lh22photo lh23

The crew was ok but not too friendly. However they had a tough job today on this short 30 minutes hop.
We started in southerly direction and had a very calm flight.
Only minutes after take off the crew served the following meal:


photo lh24

It seams that Lufthansa is doing cost cutting measures as the napkin was only of high quality paper.
Several months ago the napkin was still real cloth napkin which has created a much nicer and higher quality feeling to the service.
Still the food tasted fine and was more than enough for a short 30 minutes hop. The bread was served warm.
But there was one big disappointment: All drinks were served in paper and plastic cups!
I had never experienced this in Lufthansa Business Class and in my opinion this is not a good service.
European Business Class only offers few differences to Economy Class - so why also cut away the real glasses and nice porcelain mugs??
I hope this was an exception because of the very short flight time and completely full and huge Business cabin.
However on similar short flights MUC-FRA before always real glasses have been used.


photo lh25

We arrived at our gate perfectly on time.

Display all

Product ratings

Airline

Lufthansa 6.1

  • Cabin8.0 / 10
  • Cabin crew7.5 / 10
  • Entertainment/wifi3.0 / 10
  • Meal/catering6.0 / 10
Lounge

Lufthansa Business Lounge A657.5

  • Comfort7.0 / 10
  • Meal/catering8.0 / 10
  • Entertainment/wifi7.5 / 10
  • Services7.5 / 10
Departure airport

Frankfurt - FRA8.5

  • Efficiency8.0 / 10
  • Access10.0 / 10
  • Services8.0 / 10
  • Cleanliness8.0 / 10
Arrival Airport

Munich - MUC7.0

  • Efficiency6.0 / 10
  • Access6.0 / 10
  • Services8.0 / 10
  • Cleanliness8.0 / 10

Conclusion

A good short Lufthansa hop.
However all my previous flights on this sector have been better.
Seams Lufthansa is doing cost cutting also in Business Class: Gone are the cloth napkins and even the real glasses have replaced by plastic cups.

Did you enjoy reading this?

Let the author know by sharing a clap! It will be greatly appreciated!

3 Clap

FlyAlex 's latest reviews

Comments (2)

  • For a quicker turnaround the airline may choose disposable serving ware. How was the seat?

  • I also think they used disposable Cups because of the high load factor, short flight time and quick turnaround. It seams it was an exception on this particular flight as a Friend of mine still received proper glasses on another domestic flight from Berlin to Munich this weekend.

    The seat was comfortable: regular Economy seat with middle seat empty and a very good seat pitch.

Login to post a comment.
Flight-Report

Ad Blocker Detected

Flight-Report is a free website hosting more than 500 000 pictures and 17 000 reviews, without ads, this website can't exist.

If you enjoy our website, we would greatly appreciate it if you could disable your ad blocker to support us. Thank you for your help and understanding!

How to Allow Flight-Report.com?