Review of Iberia flight New York Madrid in Business

Airline Iberia
Flight IB6250
Class Business
Seat 9L
Aircraft Airbus A340-600
Flight time 07:00
Take-off 22 Jan 17, 17:30
Arrival at 23 Jan 17, 06:30
IB   #108 out of 138 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 207 reviews
paccalof
By 2301
Published on 28th March 2017
Arriving from BUenos Aires i continue to Madrid. I had the " good idea" in to buy a code share ticket to try the Iberia J class too. Well, from this day i never want code share tickets again. because to reserve the seat in Iberia was so dificult. Iberia website dont let you reserve seat and in the Customer service they say "You have to ask to AA" and in the AA service never confirm the seat.
Iberia in January 22 cancel one flight so the J cabin was really full. I have to say, the crew was nice, and the guy attendant with me was really kind.
The Terminal 8 in JFK is poor, and full in the afternoon. Have Ana flight, British, Iberia and Cathay early. Just have one Lounge, the British and they have the food service afternoon late, just for her pax, so, the Iberia pax can access but you will found just drinks, alcohol some finger sandwichs and potato chips.

Amazing B747 waiting to return to Uk
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The J pax have a diferent entrance to boarding.



Welcome drink. Cava, water or Orange Juice.

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The amenity kit is the same from 2 years ago and looks cheap, a Ipad mini cover? Come on! The quality of the material is and looks cheap. The items are from Loccitane.

photo 1934443_10209341124824228_6136585430913244265_nphoto img_3847photo img_3849

The entrance was nice. Salad with orange and duck cold.

photo img_3857

I choose pasta to dinner, was really tasty.

photo img_3858

Cheesecake from NYC. Was amazing desert.

photo img_3859

I have to say, i like Iberia, not my favorite but the new J cabin is good. But the wifi service is a joke. The price is to much expensive even if you fly in J cabin you have to pay the same. The FA gave me a 4MB bonus to use "free". But with the messge that you receibe in 5 minuts or less the 4MB desappears. Im not sure if someone pay to use wifi in the Iberia long haul flight.

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Verdict

Iberia

7.3/10
Cabin7.5
Cabin crew7.5
Entertainment/wifi7.5
Meal/catering6.5

British Airways Terraces Lounge

5.0/10
Comfort5.0
Meal/catering5.0
Entertainment/wifi5.0
Services5.0

New York - JFK

5.0/10
Efficiency5.0
Access5.0
Services5.0
Cleanliness5.0

Madrid - MAD

5.0/10
Efficiency5.0
Access5.0
Services5.0
Cleanliness5.0

Conclusion

In flights to/From NYC the second meal is cold, even the breakfast. I cant understand how this is possible, flying bussines cabin. The juice is from concentrate and the second service is so quickly and messy.

I said i like Iberia but the wifi service is not acceptable for a company who say "The new Iberia is coming" because a new cabin is not enough.

Not my first time with problems in code share tickets with Iberia.

And a good point to IB IFE, they now have films in Japanesse and Chines (They are flying to NRT and PVG) and, thanks God, have films in Spanish with Latin American dubbing.

Information on the route New York (JFK) Madrid (MAD)

The contributors of Flight-Report published 3 reviews of 2 airlines on the route New York (JFK) → Madrid (MAD).


Useful

The airline with the best average rating is Delta Air Lines with 7.3/10.

The average flight time is 7 hours and 8 minutes.

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