Review of SriLankan Airlines flight Ad Dammam Colombo in Economy

Airline SriLankan Airlines
Flight UL264
Class Economy
Seat 31C
Aircraft Airbus A330-200
Flight time 05:10
Take-off 11 May 17, 22:10
Arrival at 12 May 17, 05:50
UL   #12 out of 96 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 66 reviews
aali2o
By 1439
Published on 25th May 2017
Hey guys, welcome to another flight report.

This time I am travelling from Dammam to Kuala Lumpur with a short hop from Colombo, as there is no direct flight to KL from Dammam. SriLankan Airlines offered the cheapest price with only 1:55 hour transit time.

Check-in/Immigration
I arrived at the airport in around 20:00. The check-in area was crowded but it was moving along very smoothly. After being on line for about half an hour I checked-in my luggage and got my boarding passes.

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The Immigration and security check were very crowded and very slow. My gate wasn't too far from the security check area, when I reached there it was about 21:30. The flight was announced 10 minutes later and people started to line up in front of the desks.

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Aircraft
Airline: SriLankan Airlines (ALK/UL)
Aircraft: Airbus A330-200
Registration: 4R-ALJ
The aircraft had two classes, the economy class cabin layout was 2-4-2 and business was 2-2-2.

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Boarding
I went to board the aircraft few moments later but got stuck in a long line. But the line was clearing up very smoothly. I boarded the aircraft around 22:00 and proceeded to my seat to find out it was already taken by an old man, who was supposed to sit next to me. I said him he is on the wrong seat and to give my seat back, but he pleased me to let him sit there. I knew I will be losing my window seat but still gave him. So my seat is now 31C instead of 31A.

All seat are equipped with IFE screens and has a decent leg room.

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Taxi/Take off
The flight was a bit delayed, probably because of the slow immigration/security check. The pushback was at 22:31 and take-off at 22:42.

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Meals
20 minutes after take off drinks were offered along with the meals card. I had the orange juice while the old man next to me had whisky.

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Another 15 minutes later the meals were served, I had the Chicken Kalu Pol Curry with white potato curry and country rice.

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The rice and chicken were decent, the potato didn't taste good. But the cake was delicious! I don't know why I like dessert on flights so much.

On-Board
Headsets and blankets were provided before meals. I used the headset to watch a movie during the first hour of flight, which I didn't finish watching as I slept right after the meal.
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Landing/Arrival
30 minutes before landing the flight crew started to prepare the cabin. The duration was announced on the PA. We started the decent from 39000 feet and landed in a warm Sri Lankan morning at 05:52. As I was a transit passenger I had choice to either go to my next gate or spend some time at the departure hall. As my next flight was after 2 hours, I proceeded to the departure hall where I spent 1 hour. My connecting flight to KUL was on the the same aircraft and from the same gate which I arrived.

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Thanks for reading the report, looking forward to post more reports in the near future.
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Verdict

SriLankan Airlines

7.3/10
Cabin8.0
Cabin crew8.0
Entertainment/wifi7.0
Meal/catering6.0

Ad Dammam - DMM

6.8/10
Efficiency6.0
Access6.0
Services6.0
Cleanliness9.0

Colombo - CMB

6.8/10
Efficiency7.0
Access7.0
Services7.0
Cleanliness6.0

Conclusion

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