Review of Bangkok Airways flight Phuket Bangkok in Economy

Airline Bangkok Airways
Flight PG276
Class Economy
Seat 25A
Aircraft Airbus A320
Flight time 01:25
Take-off 21 Sep 12, 12:15
Arrival at 21 Sep 12, 13:40
PG   #31 out of 72 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 108 reviews
koresh
By GOLD 1095
Published on 24th August 2017
Bangkok Airways HS-PGW PG276 Phuket - Bangkok

Airlines: Bangkok Airways (PG)
Flight :PG 276 HKT BKK
Reg : HS-PGW "Samui"
Aircraft: Airbus 320-232
Departure Phuket (HKT) : 12:15
Arrival Bangkok Suvarnabhumi (BKK) : 01:40
Total time : 1 hours 15 mins
Distance : 840 kms

Trip Report: Bangkok Airways PG276 Phuket to Bangkok



Introduction

This trip report is for flight undertaken in 2012. Was visiting Thailand with friends. Read trip report: Thai Air Asia HS-ABL FD3525 Singapore - Phuket

There were various exotic flight options to fly between Phuket and Bangkok like Orient Thai, unfortunately Orient Thai accepted only Thai based cards. Thai Airways was expensive, Had flown Air Asia on Singapore- Phuket route. Decided to book with Bangkok Airways as it was providing full service and my card was accepted while booking the tickets.

After spending few days in Phuket, it was time to fly to Bangkok. Arriving at the airport. Took a shared taxi to arrive at the airport.

Arriving at the Terminal

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Entrance

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Flight Schedule

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We were travelling very light and didn't take long to check-in.

Check-in queue

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After completing check-in, heading for security

Towards security

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Phuket Airport Terminal

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After completing security, we had arrived early, with nothing much in the waiting area.

Arrival behind the glass partition.

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Schedule

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Waiting area

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Airside view through glass.

Thai Airways A330

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Waiting area

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Thai Airways A300 to Bangkok

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Boarding was called through gate 6. Boarding pass was checked and walk through the corridor.

Airside view of A300 through the corridor.

Thai Airways A300

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Bangkok Airways HS-PGW named "Samui"

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Boarding

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Aircraft Registration

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About to board

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Engine view

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Once seated.

Window view

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Seat view

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All passengers seated. Safety display was through drop panel

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Meal tray

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Seat pocket

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Airside view

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Thai Airways A300 departing few minutes earlier. will be in the neighbouring gate in Bangkok.

Thai A300 departure

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Thai A330 arrives

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Soon it was time for pushback.

Waiting for pushback

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Airborne over the Andaman Sea

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Reading material

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Inflight magazine

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Fleet Information

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Route Map

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Onboard Shopping

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Safety card

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Soon light lunch was served. Chicken and fish was the option. Chose the chicken. Served with orange juice for drinks.

Lunch packing

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Lunch - Chicken, rice and orange juice

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Most passengers resting after the meal.

Cabin view

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Being a short flight. it was time for descend.

Approaching Bangkok

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Flying through monsoon clouds



Thai A300 preparing for next flight after arriving from Phuket

Thai A300

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Disembarkation

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Bangkok Airways HS-PGW preparing for next flight

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It was a long walk to baggage collection.

Heading for baggage collection

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Baggage carousal

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Baggage arrived on carousal 1

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Collected the bags and headed outside for the Bangkok metro.

Thanks for reading this report till next time.
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Verdict

Bangkok Airways

6.9/10
Cabin8.0
Cabin crew8.0
Entertainment/wifi5.5
Meal/catering6.0

Phuket - HKT

6.6/10
Efficiency6.5
Access6.5
Services6.5
Cleanliness7.0

Bangkok - BKK

6.3/10
Efficiency6.0
Access6.5
Services6.0
Cleanliness6.5

Conclusion

Bangkok Airways was efficient, customer service was good. Didn't like the meal as the chicken wing was a hard, I didnt finish the meal. Overall satisfactory for a short flight.
Phuket airport passed through the old terminal. Being domestic wing nothing much in terms of customer amenities. At Bangkok Suvarnabhumi it was a long walk was long for baggage collection, bag arrived by the time we reached the baggage claim area. Airport customer service wasn't good when asking for direction to the Bangkok metro.

Information on the route Phuket (HKT) Bangkok (BKK)

The contributors of Flight-Report published 26 reviews of 2 airlines on the route Phuket (HKT) → Bangkok (BKK).


Useful

The airline with the best average rating is Thai Airways with 8.2/10.

The average flight time is 1 hours and 20 minutes.

  More information

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