Review of SWISS flight Zurich Tokyo in Business

Airline SWISS
Flight LX160
Class Business
Seat 12A
Aircraft Airbus A340-300
Flight time 10:50
Take-off 18 Dec 17, 13:00
Arrival at 19 Dec 17, 07:50
LX   #14 out of 68 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 814 reviews
Casual.Flyer
Published on 19th December 2017
<Original Itinerary>
EWR-ZHR / LX19 / December 17, 2017, 22:05 / Business / A330-300
ZHR-PEK / LX196 / December 17, 2017, 12:30 / Business / A330-300
PEK-PUS / CA129 / December 18, 2017, 08:25 / Business / B737-800

<Revised Itineary>
EWR-ZHR / LX19 / December 17, 2017, 22:05 / Business / A330-300
ZHR-NRT / LX160 / December 18, 2017, 13:00 / Business / A340-300
NRT-PUS / KE716 / Decmber 19, 2017, 12:45 / Business / B737-800

Hello everyone,

I just arrived at Narita International Airport from Zurich Airport with Swiss Air 160. Here is my review of the recent flight.

As my previous review mentions, I had a layover at Zurich Airport for a night due to a flight delay. Swiss Air provided me a night at Radisson Blu, Zurich Aiport which had a nice selection for breakfast. Plus, its custom omelet was amazing.



Even though my flight is scheduled at 13:00, I was bored from staying in my hotel room. I decided to walk toward the airport around 9 am. There were only a few people in line for security check. The process was quick and efficient; however, the airport was suffering a major delay (in the average of 40min) due to the winter snow storm.

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I went to Swiss Business Lounge located in Terminal E. Inside was spacious and nicely designed for resting, working, and eating. During the morning, the lounge was not crowded; however, during the lunch hour, there were only a few empty seats left.



Unfortunately, the flight was delayed by an hour to accommodate short-distance/low-cost airlines. Long-distance flights, e.g. flight to US/Asia, were delayed by 30 min ~ 1 hr. By the time when my flight is scheduled to depart, the snowstorm stopped.

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The seat of 12A, I would say a throne, was nice as I have the biggest personal space in the business class. The seasonal amenity kit was provided with greeting drink.



The ground crew had to de-ice aircraft body to prevent the possible hazard from the winter snowstorm.

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A three-course meal was served; however, I don't remember what happened well besides from the pictures because I was tired from long layover and jetlag. (FYI, I missed the dessert.) Breakfast was served before two hours from landing.



The flight arrived at NRT with a delay of 58 minutes. As I do not have a ticket for my connecting flight, I wished that I can get assistant from connecting flight booth. However, there was no one in duty without a further instruction for assistance. It was the first time when Narita Airport turned me down. Instead, I came to Korean Air Lounge to get my ticket.

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Verdict

SWISS

7.6/10
Cabin7.0
Cabin crew8.5
Entertainment/wifi7.0
Meal/catering8.0

SWISS Senator Lounge E - E

8.3/10
Comfort9.0
Meal/catering8.0
Entertainment/wifi7.0
Services9.0

Zurich - ZRH

8.6/10
Efficiency9.0
Access8.5
Services8.0
Cleanliness9.0

Tokyo - NRT

8.0/10
Efficiency7.5
Access7.5
Services7.5
Cleanliness9.5

Conclusion

Another delay in flight. When can I arrive at my final destination?

Information on the route Zurich (ZRH) Tokyo (NRT)

The contributors of Flight-Report published 8 reviews of 1 airlines on the route Zurich (ZRH) → Tokyo (NRT).


Useful

The airline with the best average rating is SWISS with 7.8/10.

The average flight time is 11 hours and 35 minutes.

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