Review of SWISS flight Zurich → Tokyo in Business

<Original Itinerary>
EWR-ZHR / LX19 / December 17, 2017, 22:05 / Business / A330-300
ZHR-PEK / LX196 / December 17, 2017, 12:30 / Business / A330-300
PEK-PUS / CA129 / December 18, 2017, 08:25 / Business / B737-800

<Revised Itineary>
EWR-ZHR / LX19 / December 17, 2017, 22:05 / Business / A330-300
ZHR-NRT / LX160 / December 18, 2017, 13:00 / Business / A340-300
NRT-PUS / KE716 / Decmber 19, 2017, 12:45 / Business / B737-800

Hello everyone,

I just arrived at Narita International Airport from Zurich Airport with Swiss Air 160. Here is my review of the recent flight.

As my previous review mentions, I had a layover at Zurich Airport for a night due to a flight delay. Swiss Air provided me a night at Radisson Blu, Zurich Aiport which had a nice selection for breakfast. Plus, its custom omelet was amazing.



Even though my flight is scheduled at 13:00, I was bored from staying in my hotel room. I decided to walk toward the airport around 9 am. There were only a few people in line for security check. The process was quick and efficient; however, the airport was suffering a major delay (in the average of 40min) due to the winter snow storm.



I went to Swiss Business Lounge located in Terminal E. Inside was spacious and nicely designed for resting, working, and eating. During the morning, the lounge was not crowded; however, during the lunch hour, there were only a few empty seats left.



Unfortunately, the flight was delayed by an hour to accommodate short-distance/low-cost airlines. Long-distance flights, e.g. flight to US/Asia, were delayed by 30 min ~ 1 hr. By the time when my flight is scheduled to depart, the snowstorm stopped.



The seat of 12A, I would say a throne, was nice as I have the biggest personal space in the business class. The seasonal amenity kit was provided with greeting drink.



The ground crew had to de-ice aircraft body to prevent the possible hazard from the winter snowstorm.



A three-course meal was served; however, I don't remember what happened well besides from the pictures because I was tired from long layover and jetlag. (FYI, I missed the dessert.) Breakfast was served before two hours from landing.



The flight arrived at NRT with a delay of 58 minutes. As I do not have a ticket for my connecting flight, I wished that I can get assistant from connecting flight booth. However, there was no one in duty without a further instruction for assistance. It was the first time when Narita Airport turned me down. Instead, I came to Korean Air Lounge to get my ticket.