Review of KLM flight from Munich to Amsterdam in Business

KLM

KL - KLM

Flight taken on 07 July 2018
KL1792
09:25 01h 35m 11:00
Class Business
Seat 2F
FlyAlex
756 · 22 · 0 · 0

Hi,
I dropped my luggage at the dedicated SkyPriority desk at Terminal 1D where I had not to wait a single minute. A very friendly agent checked my luggage in and wished me a pleasant journey. Rather rarely those days to find friendly agents at Check In who actually chat with you.
There also is a priority security land and I was airside within ca. 10 minutes this morning.
Then I went straight into the Air France lounge which was very empty this Saturday morning. The lounge is quite small but offers quite a relaxing atmosphere if empty.


photo img_4134

I especially liked this picture with a mixture of Munich skyline & Air France logo:


photo img_4136

Some basic breakfast choices & snacks were also available from a small buffet but I only opted for some water & a small piece of cake.


photo img_4135photo img_4137

Boarding started right on time with SkyPriority passengers first. Boarding was very orderly & well organized. Within a few moments I was on board our Embraer 190 and greeted by a friendly young crew.


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Business class consisted of 3 rows today and was occupied quite well with 7 out of 12 seats taken. Luckily the seat next to me stayed empty which meant a comfortable flight for me :)


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The seat pitch was very good and also the seats were quite comfortable and fine for the short hop.


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A sign confirmed I was on a KLM cityhopper jet ;)


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The cabin crew distributed water bottles as welcome drinks - a nice touch.


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Soon we pushed back and taxied towards the northerly runway to depart in a westerly direction soon.
Flight time would be 1hour10 minutes this morning.


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We soon reached our cruising altitude and crossed Germany in clear sunny skies.


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The very friendly cabin crew soon sprang into action & closed the curtains to Economy Class before starting to serve breakfast boxes and drinks by tray service without the use of a trolley at a single time.
This breakfast box was served like this to me with warm breads:


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Unwrapped by me it looks like this - unfortunately the cutlery is plastic but still in a very nice design.


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I decided to have some tea & tomato juice with it.


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Here is the menu:


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Service was very attentive and cabin crew returned often to ask for drink refills etc.


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Soon we started a nice approach towards sunny Schiphol airport and reached the gate in B dock perfectly on time.


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Thanks for reading,
FlyAlex

Display all

Product ratings

Airline

KLM 7.6

  • Cabin7.0 / 10
  • Cabin crew9.0 / 10
  • Entertainment/wifi6.0 / 10
  • Meal/catering8.5 / 10
Lounge

Air France Lounge7.0

  • Comfort7.0 / 10
  • Meal/catering7.0 / 10
  • Entertainment/wifi7.0 / 10
  • Services7.0 / 10
Departure airport

Munich - MUC9.0

  • Efficiency9.0 / 10
  • Access8.0 / 10
  • Services9.0 / 10
  • Cleanliness10.0 / 10
Arrival Airport

Amsterdam - AMS9.3

  • Efficiency10.0 / 10
  • Access10.0 / 10
  • Services9.0 / 10
  • Cleanliness8.0 / 10

Conclusion

KLM provided a very nice European Business Class experience: A good meal in a nice design, a very friendly & attentive service and on time performance.
Compered to e.g.Lufthansa's Business Class on flights of similar length I definitely preferred this KLm service as the cabin atmosphere provided by the crew was much nicer and more caring.

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